Windows 7 failure

By Yuusuf ยท 6 replies
Nov 10, 2017
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  1. My windows failed to load to desktop due to corrupt os
    The CD rom is not good and I tried using a flash drive and its still the same
    Pls can anyone help out
    The system brand is HP pavilion dm4, Intel core i5

    Attached Files:

  2. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 3,434   +890

    Can you reach BIOS? Is HDD identified? CD ROM not identified? Flash drive not identified?

    Do you have a backup of your personal data?
    OS key?
    Last time system cleaned? thermal paste replaced?
  3. holdum323

    holdum323 Banned Posts: 1,725   +454

  4. MaikuTech

    MaikuTech TS Maniac Posts: 702   +125

    holdum323 likes this.
  5. Yuusuf

    Yuusuf TS Rookie Topic Starter

    I dont have the backup but I can access the bios settings, only the HDD is identified and ROM but not the USB flash drive
  6. holdum323

    holdum323 Banned Posts: 1,725   +454

  7. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 3,434   +890

    You can reach BIOS, therefore you can make CDROM/DVD to be 1st boot device even if you cannot get USB drive to be recognized. Using another good computer, download and make a fresh installation copy of Windows 7 on a new CD. Adjust boot order and try to boot from the new media - and to use 'repair' if possible as you may then be able to copy your personal data from a 'fixed' HDD.

    The point is that the system should recognize and boot from the HDD, the CDROM and the USB Flash Drive - every one of them should work. If they don't, it is most likely that the tracks you are trying to boot from are corrupted - so in each case it is best to try new media - especially, CDROM (a second copy is cheap; proving it works on another machine is easy) and USB Flash (proving it works in another machine is easy).

    To take troubleshooting beyond this point requires detailed information, careful observation, clear description. Alternatively, you may wish to take to repair shop at this point. Otherwise, please describe steps as you take them and results that you experience.
    holdum323 likes this.

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