I have Windows XP Home on a compaq computer. Have not installed any new programs or hardware in more than 1 year. Run Norton's as well as have filters on my dsl service. Out of the blue I turned the computer on and it immediately comes up with a black screen with a few options such as start in safe mode, etc. None of them work. There is a counter at the lower left screen that says you have 25 seconds before the computer restarts. It restarts, looks like it is going to start then screen blinks and it reboots back to same screen. If you use F8, none of the options work. I do not have an OS disk - only a factory restore disk. Waiting until I have used all options before I do a factory restore. I have access to a XP Pro disk. When I tried to get to the repair console, it asked for an administrator password. Never had one and never installed one. Compaq says they do not hard code a password in. The repair console will not let me bypass password. Tried downloading a file that will let me change password but no luck. Tried going to microsoft and getting the file that creates 6 bootable disk. Got to disk 3 and a message came up that said there was a problem with setupdd.sys error code 7. Went to this website http://support.microsoft.com/?kbid=330181&sd=RMVP and it appears there may be a hardware conflict. However, I have already tried without sound card, video card and cd roms with no luck. Any other suggestions?
Thanks so much
MMorgan
Thanks so much
MMorgan