I hope someone can help me with this its driving me crazy. Everytime i open wmp 11 in vista it crashes within 5 seconds. This is the error i get . System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2008-12-03T04:02:13.000Z EventRecordID 42063 Channel Application Computer XXXXXXXX-Vista Security - EventData wmplayer.exe 11.0.6001.7000 47919356 Indiv02.key 11.0.6000.6324 47e57600 c0000005 0010424f 150c 01c954fbea2ec5d3 Faulting application wmplayer.exe, version 11.0.6001.7000, time stamp 0x47919356, faulting module Indiv02.key, version 11.0.6000.6324, time stamp 0x47e57600, exception code 0xc0000005, fault offset 0x0010424f, process id 0x150c, application start time 0x01c954fbea2ec5d3. Thanks in advance for any suggestions. btw already tried running sfc/scannow but it did not help.