Solved Yet another 'Clusters are partly damaged' virus. Pls help

[sweetjasmin25]

Eset din not found any threats.

 

[Broni]

Please re-read my reply #23.

Also...

Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

 

[sweetjasmin25]

Okay,

I updated Adobe. I unzipped and ran Junction.exe again. It ... flashes a pop-up window (black background with a few lines) that looks like a log. It literally pops for 2 seconds then it disappeares. I then go to Start - search - paste the command you said to, and it pops the .txt log file blank, and another window with a black background that reads what i told you. I'm not sure where the problem is.

As for the icons, I was reffering to the shortcuts/files saved on my desktop, the only two missing, as far as I can tell right now, are Internet Explorer and Firefox.

 

[Broni]

You can easily create new shortcuts.

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[sweetjasmin25]

I certainly can, I got a bit scared because the desktop looked a bit too bare, I guess

The new OTL log:

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Miruna
->Temp folder emptied: 491189 bytes
->Temporary Internet Files folder emptied: 74478224 bytes
->Java cache emptied: 488 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 1629 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 26673 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 79951 bytes

Total Files Cleaned = 72.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Miruna
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.31.0 log created on 12222011_230619

Files\Folders moved on Reboot...
C:\Users\Miruna\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...

 

[Broni]

Way to go!!

Good luck and stay safe

 

[sweetjasmin25]

I can't begin to thank you enough. If you could please bare with me for some last advices, I'll so appreciate it...

I'm currently using Trend Micro Titanium. Sould I keep it and be more careful in the future, or should I purchase another AV?

How can I make sure I get the newest Windows Updates?

Thank you!!!!

 

[Broni]

You're very welcome

There is no perfect security program.
If you read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html you'll know what really matters - your computing habits.

As for Windows updates...go Start>All Programs click on Windows Updates.
It'll tell you.

 

[sweetjasmin25]

Awesome, will do! Thank you again!

 

[Broni]

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