I'm new to asking for tech support on line. although I have a little more savy than the average user, usually I can figure out a lot of basic things for myself. Since you're new, maybe you can help me with a problem I'm having. I've been trying to run my AVG virus detection program, but as soon as I open it up ..... it closes. I've opened it up a number of times to try and read what it says and this is what I got
"Cannot confirm security status; the control center is not running. Double click on this text or status icon to launch Control Center"
If I'm really fast I can double click on it and it quickly opens and closes the Control Center, with another message on the bottom saying
"Internal virus database is (can't record the number before it closes) and was released on"
There's a bunch of history to this happening, but I'll give you that when you have a chance to respond to this message.
Thanks for your assistance
Kindangel
"Cannot confirm security status; the control center is not running. Double click on this text or status icon to launch Control Center"
If I'm really fast I can double click on it and it quickly opens and closes the Control Center, with another message on the bottom saying
"Internal virus database is (can't record the number before it closes) and was released on"
There's a bunch of history to this happening, but I'll give you that when you have a chance to respond to this message.
Thanks for your assistance
Kindangel