I went through the 8 steps and things didn't get better. I was only able to run SuperAntiSpyware in Safe Mode. Otherwise my computer crashed part way through the scan every time. After this step I could not access any webpages unless I boot in Safe Mode. I tried to upgrade Java and it told me Administrator had set restrictions that prevent completing the installation. I was logged on as Administrator. Now I get an error that it can't update with current network settings. I got into all of this to try to fix a problem I had on startup. It repeatedly gave me a message of "logonui.exe Application error" and something about memory could not be written. Now I don't get that but I get a similar one about svchost.exe and memory can't be written. After I get logged in I continue to get Data Execution Prevention errors that force Logon UI to close. Help please! PS Upload fails on both the mbam-log and the SUPERAntiSpy logs. Should I copy them into this thread?