Inactive [A] Machine extremely slow actually had NO system idle process active in processes

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UThant

Posts: 55   +0
Dell Optiplex 755, Win Vista Professional SP 2. Followed 5 step program, logs pasted below. As always, any help greatly appreciated.
Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.01.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 8.0.6001.19190
bjones :: HELENBRISKEYPC [administrator]

3/1/2012 2:24:12 PM
mbam-log-2012-03-01 (14-24-12).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216698
Time elapsed: 6 minute(s), 11 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs|C:\PROGRAM FILES\PAV\PAV.EXE (Rogue.PersonalAntiVirus) -> Data: 2 -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Program Files\PAV\Pav.exe (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

(end)
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-03-01 15:17:48
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-2 WDC_WD1600AAJS-00M0A0 rev.01.03E01
Running: tvvc2ye7.exe; Driver: C:\Users\bjones\AppData\Local\Temp\awdiaaoc.sys


---- System - GMER 1.0.15 ----

SSDT 862E32A0 ZwAlertResumeThread
SSDT 862E3380 ZwAlertThread
SSDT 8638B498 ZwAllocateVirtualMemory
SSDT 8634FBB8 ZwConnectPort
SSDT 862E3F80 ZwCreateMutant
SSDT 862B5190 ZwCreateThread
SSDT 86351738 ZwFreeVirtualMemory
SSDT 862E30E0 ZwImpersonateAnonymousToken
SSDT 862E31C0 ZwImpersonateThread
SSDT 863501C8 ZwMapViewOfSection
SSDT 862E3EC0 ZwOpenEvent
SSDT 86326218 ZwOpenProcessToken
SSDT 862E5190 ZwOpenThreadToken
SSDT 86359BD8 ZwResumeThread
SSDT 8635AE08 ZwSetContextThread
SSDT 862B53E0 ZwSetInformationProcess
SSDT 862E3668 ZwSetInformationThread
SSDT 862E3DE0 ZwSuspendProcess
SSDT 862E34C8 ZwSuspendThread
SSDT 8638B200 ZwTerminateProcess
SSDT 862E35A8 ZwTerminateThread
SSDT 86389710 ZwUnmapViewOfSection
SSDT 862B3738 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!KeSetEvent + 11D 81CEB8A0 8 Bytes [A0, 32, 2E, 86, 80, 33, 2E, ...]
.text ntkrnlpa.exe!KeSetEvent + 131 81CEB8B4 4 Bytes [98, B4, 38, 86]
.text ntkrnlpa.exe!KeSetEvent + 1C1 81CEB944 4 Bytes JMP B6CA71CA
.text ntkrnlpa.exe!KeSetEvent + 1F5 81CEB978 4 Bytes [80, 3F, 2E, 86]
.text ntkrnlpa.exe!KeSetEvent + 221 81CEB9A4 4 Bytes [90, 51, 2B, 86]
.text ...
? System32\drivers\fapb.sys The system cannot find the path specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[180] USER32.dll!CreateWindowExW 768B1305 5 Bytes JMP 6EBADB14 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[180] USER32.dll!DialogBoxParamW 768D10B0 5 Bytes JMP 6EAD5505 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[180] USER32.dll!DialogBoxIndirectParamW 768D2EF5 5 Bytes JMP 6ECA53AF C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[180] USER32.dll!DialogBoxParamA 768E8152 5 Bytes JMP 6ECA534C C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[180] USER32.dll!DialogBoxIndirectParamA 768E847D 5 Bytes JMP 6ECA5412 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[180] USER32.dll!MessageBoxIndirectA 768FD4D9 5 Bytes JMP 6ECA52E1 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[180] USER32.dll!MessageBoxIndirectW 768FD5D3 5 Bytes JMP 6ECA5276 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[180] USER32.dll!MessageBoxExA 768FD639 5 Bytes JMP 6ECA5214 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[180] USER32.dll!MessageBoxExW 768FD65D 5 Bytes JMP 6ECA51B2 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!SetWindowsHookExW 768A87AD 5 Bytes JMP 6EBA9AA5 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!CallNextHookEx 768A8E3B 5 Bytes JMP 6EB9D119 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!UnhookWindowsHookEx 768A98DB 5 Bytes JMP 6EB14686 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!CreateWindowExW 768B1305 5 Bytes JMP 6EBADB14 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!DialogBoxParamW 768D10B0 5 Bytes JMP 6EAD5505 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!DialogBoxIndirectParamW 768D2EF5 5 Bytes JMP 6ECA53AF C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!DialogBoxParamA 768E8152 5 Bytes JMP 6ECA534C C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!DialogBoxIndirectParamA 768E847D 5 Bytes JMP 6ECA5412 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!MessageBoxIndirectA 768FD4D9 5 Bytes JMP 6ECA52E1 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!MessageBoxIndirectW 768FD5D3 5 Bytes JMP 6ECA5276 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!MessageBoxExA 768FD639 5 Bytes JMP 6ECA5214 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] USER32.dll!MessageBoxExW 768FD65D 5 Bytes JMP 6ECA51B2 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] ole32.dll!OleLoadFromStream 76BA1E80 5 Bytes JMP 6ECA5717 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[608] ole32.dll!CoCreateInstance 76BD9F3E 5 Bytes JMP 6EBADB70 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- EOF - GMER 1.0.15 ----
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19190
Run by bjones at 15:19:01 on 2012-03-01
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2004.794 [GMT -5:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\LogonUI.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rdpclip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Internet Explorer\iexplore.exe
\\oh-bed10\TrackIt80\Audit32.exe
C:\Windows\System32\wsqmcons.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Client Access Service] "c:\program files\ibm\client access\cwbsvstr.exe"
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
uPolicies-system: HideLogonScripts = 0 (0x0)
uPolicies-system: HideLegacyLogonScripts = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 10.10.20.3
TCP: Interfaces\{8933B61A-5EAD-48B8-8425-CB65E521F280} : DhcpNameServer = 10.10.20.3
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2010-7-1 2436536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-2-7 106104]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 PeerDistSvc;BranchCache;c:\windows\system32\svchost.exe -k PeerDist [2008-1-20 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-03-01 19:22:50 -------- d-----w- c:\users\bjones\appdata\roaming\Malwarebytes
2012-03-01 19:22:42 -------- d-----w- c:\programdata\Malwarebytes
2012-03-01 19:22:41 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-03-01 19:22:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-02-16 02:23:12 680448 ----a-w- c:\windows\system32\msvcrt.dll
2012-02-16 02:23:06 2044416 ----a-w- c:\windows\system32\win32k.sys
2012-02-16 02:22:03 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
.
==================== Find3M ====================
.
2012-02-27 12:57:46 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-15 06:22:01 916992 ----a-w- c:\windows\system32\wininet.dll
2011-12-15 06:18:03 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-12-15 06:17:51 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-12-15 06:17:35 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-12-15 06:17:35 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-12-15 05:21:27 385024 ----a-w- c:\windows\system32\html.iec
2011-12-15 04:45:13 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-12-15 04:43:48 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 15:19:21.66 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Business
Boot Device: \Device\HarddiskVolume1
Install Date: 6/28/2010 8:24:18 PM
System Uptime: 3/1/2012 2:32:48 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 0R092H
Processor: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz | CPU | 1867/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 94.458 GiB free.
D: is CDROM ()
E: is NetworkDisk (NTFS) - 75 GiB total, 64.71 GiB free.
I: is NetworkDisk (NTFS) - 559 GiB total, 119.687 GiB free.
J: is NetworkDisk (NTFS) - 559 GiB total, 119.687 GiB free.
K: is NetworkDisk (NTFS) - 559 GiB total, 119.687 GiB free.
M: is NetworkDisk (NTFS) - 559 GiB total, 119.687 GiB free.
P: is NetworkDisk (NTFS) - 559 GiB total, 119.687 GiB free.
Q: is NetworkDisk (NTFS) - 559 GiB total, 119.687 GiB free.
Y: is NetworkDisk (NTFS) - 204 GiB total, 164.005 GiB free.
Z: is NetworkDisk (NTFS) - 204 GiB total, 164.005 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP337: 2/15/2012 12:00:02 AM - Scheduled Checkpoint
RP338: 2/16/2012 12:00:03 AM - Scheduled Checkpoint
RP339: 2/16/2012 1:00:23 PM - Windows Update
RP342: 2/20/2012 12:22:43 PM - Scheduled Checkpoint
RP343: 2/21/2012 5:34:33 PM - Scheduled Checkpoint
RP344: 2/23/2012 12:00:03 AM - Scheduled Checkpoint
RP345: 2/24/2012 12:00:04 AM - Scheduled Checkpoint
RP346: 2/27/2012 12:33:56 PM - Scheduled Checkpoint
RP347: 2/29/2012 12:00:03 AM - Scheduled Checkpoint
RP348: 3/1/2012 12:00:04 AM - Scheduled Checkpoint
RP349: 3/1/2012 1:00:13 PM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Adobe Acrobat 9 Standard
Adobe Acrobat 9.5.0 - CPSID_83708
Adobe Flash Player 11 ActiveX
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
Ask Toolbar
CCScore
Coupon Printer for Windows
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
IBM iSeries Access for Windows
IBM iSeries Access for Windows SI29771
Intel(R) Graphics Media Accelerator Driver
Kodak EasyShare software
LiveUpdate 3.3 (Symantec Corporation)
Malwarebytes Anti-Malware version 1.60.1.1000
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Access 2000
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
mp
mpmri
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
netbrdg
OfotoXMI
Pension2001
Pension2001 (C:\Program Files\PAV\)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
SFR
SHASTA
skin0001
SKINXSDK
staticcr
Symantec Endpoint Protection
TightVNC 1.3.9
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2597998) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VPRINTOL
WeatherBug
WinZip
WIRELESS
.
==== Event Viewer Messages From Past Week ========
.
3/1/2012 3:26:01 AM, Error: Microsoft-Windows-GroupPolicy [1006] - The processing of Group Policy failed. Windows could not authenticate to the Active Directory service on a domain controller. (LDAP Bind function call failed). Look in the details tab for error code and description.
3/1/2012 2:35:50 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver Zebra S600 required for printer Zebra S600 is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:35:50 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver Printer THT 7.0 required for printer Zebra Stripe-S600 - (V) -3 is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:35:49 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver Printer THT 7.0 required for printer Zebra Stripe-S600 - (V) -2 is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:35:48 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver Printer THT 7.0 required for printer Zebra Stripe-S600 - (V) is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:35:47 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver ZDesigner S600 required for printer ZDesigner S600 is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:35:46 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver PDF Complete Converter required for printer PDF Complete is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:35:43 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver Canon iR2200-3300 PCL6 required for printer Canon iR2200-3300 PCL6 is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:35:31 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver RICOH Aficio MP 5000 RPCS required for printer !!OH-BED00!RICOH Aficio MP 5000 RPCS is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:35:30 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver HP Color LaserJet 3800 PCL 6 required for printer !!IN-HAM02!IN-HAM-HP_Color3800 is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:35:27 PM, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver Canon iR2200-3300 PCL6 required for printer !!in-ham02!IN-HAM-RECP-C3300 is unknown. Contact the administrator to install the driver before you log in again.
3/1/2012 2:34:49 PM, Error: Service Control Manager [7000] - The DS1410D service failed to start due to the following error: The system cannot find the device specified.
.
==== End Of File ===========================
 

Broni

Posts: 55,656   +497
Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running tools or applying updates other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=====================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

====================================================================

Download Bootkit Remover to your desktop.

  • Unzip downloaded file to your Desktop.
  • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
  • It will show a Black screen with some data on it.
  • Right click on the screen and click Select All.
  • Press CTRL+C
  • Open a Notepad and press CTRL+V
  • Post the output back here.
 

UThant

Posts: 55   +0
  • Thread Starter Thread Starter
  • #3
aswMBR and Bootkit remover logs

User reports machine is running better but still a bit slow at times. Discovered lack of System Idle process was because "show processes for all users" was not checked.

aswMBR version 0.9.9.1649 Copyright(c) 2011 AVAST Software
Run date: 2012-03-02 10:44:05
-----------------------------
10:44:05.623 OS Version: Windows 6.0.6002 Service Pack 2
10:44:05.623 Number of processors: 2 586 0x1706
10:44:05.623 ComputerName: HELENBRISKEYPC UserName: bjones
10:44:06.559 Initialize success
10:50:02.821 AVAST engine defs: 12030200
10:50:16.814 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-2
10:50:16.814 Disk 0 Vendor: WDC_WD1600AAJS-00M0A0 01.03E01 Size: 152627MB BusType: 3
10:50:16.970 Disk 0 MBR read successfully
10:50:16.970 Disk 0 MBR scan
10:50:17.016 Disk 0 Windows VISTA default MBR code
10:50:17.063 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 152625 MB offset 2048
10:50:17.157 Disk 0 scanning sectors +312578048
10:50:17.547 Disk 0 scanning C:\Windows\system32\drivers
10:51:20.851 Service scanning
10:51:44.594 Modules scanning
10:52:43.842 Disk 0 trace - called modules:
10:52:43.904 ntkrnlpa.exe CLASSPNP.SYS disk.sys ataport.SYS hal.dll pciide.sys PCIIDEX.SYS atapi.sys rdbss.sys afd.sys usbhub.sys SYMTDI.SYS tcpip.sys NETIO.SYS ndis.sys e1e6032.sys pacer.sys
10:52:43.904 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x84de44c8]
10:52:43.904 3 CLASSPNP.SYS[87da08b3] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-2[0x84bc18a0]
10:52:44.965 AVAST engine scan C:\Windows
10:53:15.240 AVAST engine scan C:\Windows\system32
11:00:37.586 AVAST engine scan C:\Windows\system32\drivers
11:01:51.965 AVAST engine scan C:\Users\bjones
11:02:33.414 AVAST engine scan C:\ProgramData
11:05:50.422 Scan finished successfully
11:08:34.016 Disk 0 MBR has been saved successfully to "C:\Users\bjones\Desktop\MBR.dat"
11:08:34.032 The log file has been saved successfully to "C:\Users\bjones\Desktop\aswMBR.txt"
Bootkit Remover
(c) 2009 Esage Lab
www.esagelab.com

Program version: 1.2.0.1
OS Version: Microsoft Windows Vista Business Edition Service Pack 2 (build 6002)
, 32-bit

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00100000
Boot sector MD5 is: 0ec6b2481fc707d1e901dc2a875f2826

Size Device Name MBR Status
--------------------------------------------
149 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Done;
Press any key to quit...
 

UThant

Posts: 55   +0
  • Thread Starter Thread Starter
  • #4
Need to call a halt to this at least temporarily

The executable PAV.EXE that MBAM found on the subject machine and (hopefully) quarantined was not malware - it was a homegrown program for that machine that I was unaware of that just happened to have that name. I am now in the process of checking MBAM's quarantine and if it's there, restoring this program. We can go no further in this cleaning process until I have this program back and operational.
UThant
 

UThant

Posts: 55   +0
  • Thread Starter Thread Starter
  • #5
Issue with MBAM

The program PAV.EXE that MBAM reported in its log (see post above) was "successfully quarantined and deleted" unfortunately was NOT quarantined, it was just deleted. We did have a backup on offline media that we were able to restore and the program is operational once again, but I am worried that MBAM reported this was quarantined and deleted but did not retain a quarantined copy of it for restore. On another machine we worked on recently, MBAM deleted the trojan it found but also retained a copy in quarantine available for restoration (not that I'd want to - but in the case of the PAV.EXE, I did). Where can I get an explanation of this behavior? I can't risk using MBAM again if it's going to delete executables without backup/quarantine. Please advise.
Don Wozniak, aka UThant.
 

Broni

Posts: 55,656   +497
One of the most important things when operating any computer is to keep current backup.
False positives happen.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode.

2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click Rkill and choose Run as Administrator
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

* Rkill.com
* Rkill.scr
* Rkill.exe
  • Double-click on the Rkill icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.
Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
 
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