Anybody had trouble getting key from AVG?

By macx
Mar 15, 2008
  1. Bought a new/used laptop, was loading it up with all the goodies from
    this forum that have worked so well on my desktop for past several

    Decided to purchase the AVG Anti-Spyware subscription for both my
    desktop and laptop, went to the AVG home site, made the purchase,
    (somehow the name changed to AVG Anti-Virus which supposedly
    includes the anti-spyware - I am already running the AVG Free which
    is supposed to be anti-virus, not?) what was at least portrayed as being
    the AVG sales site, called "element 5", took my payment, gave me a link
    to download it, and in that email said I should be getting a key direct from
    Grisoft within 2 hours.

    That's been since last Tuesday with no key, and no response to 2
    emails sent with the info on Grisoft / AVG's Customer Help online forms.

    Did I get snookered again somehow?

  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

  3. macx

    macx TS Evangelist Topic Starter Posts: 718

    Hopefully they're just busy, or having connectivity problems,
    or something.

    That's the form I've used twice, last time yesterday.

    I told them if I didn't have the key by Monday nite
    I'd dispute the debit card charge for non-receipt.

    Hopefully that'll get a rise out of them.

  4. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Best way to get it in case people read the thread in the future. Is to download the free trial then upgrade.
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