Solved Backdoor.Tdss.565 can't remove

[Broni]

Uninstall Java(TM) 6 Update 3.

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

 

[introuble999]

The virus scan is only showing 1 result:

C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\44\2e038c6c-56e98094 Java/TrojanDownloader.OpenStream.NBV trojan

 

[Broni]

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  
  :Services
  
  :Reg
  
  :Files
  C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployme nt\cache\6.0\44\2e038c6c-56e98094
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

====================================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how your computer is doing.

 

[introuble999]

OTL Report is here and getting on with the rest!

All processes killed
Error: Unable to interpret <Code:> in the current context!
Error: Unable to interpret <---------> in the current context!
========== OTL ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployme nt\cache\6.0\44\2e038c6c-56e98094 not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Peter
->Temp folder emptied: 440814 bytes
->Temporary Internet Files folder emptied: 20771488 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 48631126 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 58847 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 10258 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 67.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Peter
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

Error: Unable to interpret <---------> in the current context!

OTL by OldTimer - Version 3.2.22.3 log created on 05062011_174503

Files\Folders moved on Reboot...
C:\Users\Peter\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{CD289F83-2632-4543-AE4D-043096EFFC4C}.tmp moved successfully.

Registry entries deleted on Reboot...

 

[Broni]

We need to re-run OTL fix.
This board glitch inserted an unneeded space in my code....

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  
  :Services
  
  :Reg
  
  :Files
  File\Folder C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\44\2e038c6c-56e98094
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

 

[Broni]

Are you still out there?

 

[introuble999]

Hi Broni

Sorry for my rudeness but i spent so much time on this that when it was sorted I got stuck into other things. Broni. you were an absolute star and I appreciate your help. So much so I might go through the process again for a different computer that isnt showing a virus but is old and could do with a clean up!

I will be heading over to the donation button now and showing some gratitude for your help. THANK YOU!!

READERS:

if you are reading this and trying to sort out the problem by yourself then - don't! As k Broni to sort it out. I tried to fix it for 2 days with no results. Yes, i questioned the process and nearly quit and reformatted my hard drive, but Im so glad I didn't as its all fixed now. Trust broni and the proces and post your problem.

 

[Broni]

I'm glad, I was able to help

Thank you for your donation

Good luck and stay safe!