Hello,
I know this topic had been discussed just previously but I was told to start a new thread for my case. I'm a newbie and at my wit's end on how to fix my computer which had been Vundoed recently. Actually, this is the second time I had this infection...the first one being a few months before. The first time it happened, I scanned my computer with AVG, ad-aware and Malwarebytes. I also turned off the system restore and this seems to work.
Last week, my computer started slowing down again so I scanned using the AVG, ad-aware and Malwarebytes again and turned off the system restore. While it seems to take out the vundo infection, it now mutated to something else. Now, everytime I turn on my computer or start a program, a "bad image" pop up comes out and it seems to affect the .exe files. The actual message is "the application DLL C:\WINDOWS\system32\mgbswk.dll is not a valid windows image"
I followed the 8 Steps Preliminary Removal Instructions and attaching the hijackthis, SuperAntiSpyware and Malwarebytes log file. I had a problem with the CCleaner though. The program has been running for half a day already and it's still 98% complete. I cancelled it two times and ran it again but it's the same thing. Is this normal? Is it okay if I didn't finish the clean up and proceeded to the next step? If not I'll do it again.
I hope someone can help me with this. Please be patient if I need to clarify some of the suggestions because I'm not very adept in the tech language so it might take a few explanation before I get it. I'll try not to be annoying though.
Tks
I know this topic had been discussed just previously but I was told to start a new thread for my case. I'm a newbie and at my wit's end on how to fix my computer which had been Vundoed recently. Actually, this is the second time I had this infection...the first one being a few months before. The first time it happened, I scanned my computer with AVG, ad-aware and Malwarebytes. I also turned off the system restore and this seems to work.
Last week, my computer started slowing down again so I scanned using the AVG, ad-aware and Malwarebytes again and turned off the system restore. While it seems to take out the vundo infection, it now mutated to something else. Now, everytime I turn on my computer or start a program, a "bad image" pop up comes out and it seems to affect the .exe files. The actual message is "the application DLL C:\WINDOWS\system32\mgbswk.dll is not a valid windows image"
I followed the 8 Steps Preliminary Removal Instructions and attaching the hijackthis, SuperAntiSpyware and Malwarebytes log file. I had a problem with the CCleaner though. The program has been running for half a day already and it's still 98% complete. I cancelled it two times and ran it again but it's the same thing. Is this normal? Is it okay if I didn't finish the clean up and proceeded to the next step? If not I'll do it again.
I hope someone can help me with this. Please be patient if I need to clarify some of the suggestions because I'm not very adept in the tech language so it might take a few explanation before I get it. I'll try not to be annoying though.
Tks