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Blue Error Screen 0x00000024

By fieldermadhouse
Jul 8, 2007
  1. our computer has the following blue error screen.0x00000024
    0x00190203,0x8234BA50,0xc0000102,0x00000000.We cannot get rid of this screen to try and resolve the problem can anybody help us please.Fieldermadhouse41
  2. pdyckman@comcas

    pdyckman@comcas TS Rookie Posts: 527

    I looked them up. 3 of these "not found". (this happen frequently). 0x00000000 "describes several problems..." (nothing specific mentioned). 0x00000024 is describing a "NTFS file system problem". "NTFS" is a formatting term. If everything in your machine is working still, and you can think of no very recent modifications to your pc, you may need to reinstall Windows. I only reach for this last resort after I check all hardware. I would check my ram modules first. Good Luck.
  3. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    please attach your minidumps so we can take a closer look at what is going on.

    How to find minidumps with ">" meaning to click on:

    My Computer > C Drive > Windows Folder > Search for Minidump Folder > the files inside this folder are what we need (not the folder itself). Attach these files to your next reply like you would a Word document to an email.


    Stop 0x00000024 or NTFS_FILE_SYSTEM
    The Stop 0x24 message indicates that a problem occurred within Ntfs.sys, the driver file that allows the system to read and write to NTFS file system drives. A similar Stop message, 0x23, exists for the file allocation table (FAT16 or FAT32) file systems.

    Possible Resolutions:

    Malfunctioning SCSI and Advanced Technology Attachment (ATA) hardware or drivers can also adversely affect the system's ability to read and write to disk, causing errors. If using SCSI hard disks, check for cabling and termination problems between the SCSI controller and the disks. Periodically check Event Viewer for error messages related to SCSI or FASTFAT in the System log or Autochk in the Application log.
    Verify that the tools you use to continually monitor your system, such as virus scanners, backup programs, or disk defragmenters are compatible with Windows XP. Some disks and adapters come packaged with diagnostic software that you can use to run hardware tests.
    To test hard disk or volume integrity

    Method 1:

    In the Run dialog box, in the Open box type:

    Start the Chkdsk tool, which detects and attempts to resolve file system structural corruption. At the command prompt type:
    chkdsk drive: /f

    Method 2:

    Double-click My Computer, and then select the hard disk you want to check.
    On the File menu, click Properties.
    Click the Tools tab.
    In the Error-checking box, click Check Now.
    In Check disk options, select the Scan for and attempt recovery of bad sectors check box. You can also select the Automatically fix file system errors check box.
    If the volume you are checking is in use, a message asks whether you want to delay disk error checking until the next time you restart your computer. After you restart, disk error checking runs and the volume chosen is not available to run other tasks during this process. If you cannot restart the computer due to the error, use safe mode or Recovery Console.

    If you are not using the NTFS file system, and the system partition is formatted with the file allocation table (FAT16 or FAT32) file system, long file name (LFN) information can be lost if hard disk tools are started from an MS-DOS command prompt. A command prompt appears when using a startup floppy disk or when using the command prompt startup option on multiple boot systems that use FAT16 or FAT32 partitions with Microsoft® Windows® 95 OEM Service Release 2 (OSR2), Microsoft® Windows® 98, or Microsoft® Windows® Millennium Edition (Me) installed. Do not use tools meant for other operating systems on Windows XP partitions!

    Nonpaged pool memory might be depleted, which can cause the system to stop. You can resolve this situation by adding more RAM, which increases the quantity of nonpaged pool memory available to the kernel.
    Microsoft KB articles:

    Troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM Error Messages
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