BSOD daily on Dell Inspiron 1764 Windows 7 64-bit

[rosehound]

Hi

I have just bought a Dell Inspiron 1764 from the Dell outlet - I have installed all the relevant Windows updates, and been through all the BIOS/Drivers on the Dell website to make sure I have the right ones (although it is possible I have messed this bit up).

I am having BSOD every single day, hourly even - there seems to be no common thread to them - I only really use the laptop for browsing the internet running some Java based programs. I have run Windows disk and memory check and they say everything is fine. I tried to look at the website in the sticky on the front page but I couldn't work out which type of error applied to me - I can't seem to read the Windows dump files either - I downloaded Debugging tools but when I try and open the files nothing happens. Below is my spec, some of the error messages and the dump files.

OS Version: Microsoft Windows 7 Home Premium SP1 64 bit
Processor: Intel Core i3 CPU M350 @ 2.27GHz
RAM: 4Gb (3.86 GB usable)
Antivirus: Microsoft Security Essentials
Scanner: Enabled
Graphics Card: ATI mobility Radeon HD 5450 Series
Driver Date 22/01/2010
Driver Version: 8.692.1.0


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 109
BCP1: A3A039D8961F47C2
BCP2: B3B7465EE89C1728
BCP3: FFFFF80002EE3921
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\052911-19047-01.dmp


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC000001D
BCP2: FFFFF88008B7E550
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\053011-21855-01.dmp

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 109
BCP1: A3A039D89699BBC9
BCP2: B3B7465EE9168B2F
BCP3: FFFFF80002FEB810
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\053111-17737-01.dmp



Unfortunately I only have 3 of the error messages but have uploaded all 7 minidumps.

This was a PC straight from Dell so I haven't really done anything to it so haven't tried a system restore.

I have got in touch with Dell but wanted to try and get more than one opinion if possible.

Any help would be much appreciated!

Thanks

 

[Mark56]

Do you have a guarantee on this, if so take it back.

The minidumps all point to corrupt memory.

If you have no guarantee then remove your memory and place just one stick in the PC and run it for a few hours or until it crashes, then swap the sticks to test each one individually.

 

[rosehound]

Hi,

Thanks for the prompt reply - I'm 99% sure it's under guarantee, will check and return it to Dell.

Thanks for your help.

p.s. By corrupt memory you mean the physical memory chip things are knackered?

 

[Mark56]

That is correct.