BSOD

[nader]

Help me, it keeps going to bsod and dumps and restarts randomly, I have not downloaded anything new lately at all.

computer:
Dell XPS L521x
i7-3612QM @2.1GHz
windows 7
8gig ram


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800129C768
BCP3: FFFFF88003DCB868
BCP4: FFFFF88003DCB0C0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011613-10982-01.dmp
C:\Users\Nader\AppData\Local\Temp\WER-16567-0.sysdata.xml

 

[Macky Bryant]

Good day Nader,
Well the resolution that I can advise you is to scan for viruses/malwares/adwares. Those that I have mentioned affects the OS so you better try it. Malwarebytes.org can provide good assistance to remove any malwares and adwares in your OS. Also update your AV for better security.

 

[nader]

I have done a full scan with mcafee and everything is fine

 

[Tmagic650]

Nader,
go to C:\windows\minidump. Minidump files have a .dmp extension. Select all .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload that folder as a file here

 

[nader]

You mean highlight them and sending to zipped folder? I tried that but it says file not found or no permission

 

[Tmagic650]

Yes, highlight all the .dmp files right-click and send them to a compressed(zipped)folder. Upload that folder as a file here

 

[nader]

I tried that but it says file not found or no permission