Can't connect wirelessly after update

[djhitman]

I noticed yesterday that HP was auto-updating wireless updates. After they had finished, my wireless capability was gone. There was a problem with my Intel Centrino N 1030 wireless driver, and have not been able to correct the problem. Also, when I try to restart it takes forever, and I get a notification when it finally does that there was a critical blue-screen error?
Please help!

 

[DelJo63]

What version of Windows?

 

[djhitman]

It's windows 7 64-bit. HP pavillion dm4-3050us

 

[DelJo63]

Great -- you can use a win/7 feature to recover the proper driver.
Control->Admin Tools->Computer Mgmt->Device Mgr
[+] expand the network adapters
find the wireless device, right-click->properties->driver->Previous Version

 

[djhitman]

Ok, I've done that. Anything you can tell me about the abnormal shut-down process?
I will unplug my ethernet cable and try the wireless now, and let you know how that goes!

 

[djhitman]

I unplugged the cable, and it didn't work correctly.. every page hung when I tried to access a different link.
I went to the properties of the wireless connection, and unchecked the bluetooth option (which was one of the updates). I am running off both wireless and ethernet cable (LAN) right now, and will attempt to disconnect the cable.

 

[DelJo63]

I am running off both wireless and ethernet cable (LAN) right now, and will attempt to disconnect the cable.

Use only ONE or the other but NEVER BOTH! If it's a Laptop, you can disable the WiFI with the switch or one of the model specific F-keys. The wired NIC can be disabled via the Device Mgr

 

[djhitman]

Well, if I disconnet the wifi, the wired will try to identify for hours, if I disconnect the wired, the wifi will not work. Also, when I restart to help the identification process, it won't shut down for 30+ minutes, and I get a critical error.. I don't know what to do! lol

 

[DelJo63]

Fact still remains, your system can ONLY run with one or the other. If that creates issues, then we will need to work on them one at a time - - suggest the wired NIC as there's less configuration to deal with.

if I disconnect the wired, the wifi will not work

that's an issue to be solved.

Well, if I disconnet the wifi, the wired will try to identify for hours

that is typically a DHCP or firewall issue.

 

[DelJo63]

Open the Network and Sharing Center,
Under View your active networks, you should see HOME NETWORK (regardless of wired or wifi)
CHANGE IT as necessary.

If your on a WiFi connection, click the Connect or Disconnect link and then disable the WiFi device.

Now solve the wired NIC problems.

 

[Darth Shiv]

If you set the metric property you should be able to use both. Windows tends to set then to the same value with the auto setting so there isn't a preferred one but the wired should be preferred. Then you don't have to enable/disable wireless when you plug in or unplug your wired...

 

[DelJo63]

Hmm. That only complicates the settup and we don't get DHCP correctly in the first place.
That setting is in the ROUTE, would need to be persistent and that would need automation for a
target IP which is static. TOO MUCH for this and unnecessary imo, given the easy of disabling WiFi.

 

[djhitman]

Well, I'm on a different wifi network, and it seems to be working at this point..

 

[djhitman]

This is the error I get after restart,







Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033
Additional information about the problem:

BCCode: 1000009f

BCP1: 0000000000000004

BCP2: 0000000000000258

BCP3: FFFFFA80057FCB50

BCP4: FFFFF80000B9C3D0

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1
Files that help describe the problem:

C:\Windows\Minidump\092912-16707-01.dmp

C:\Users\Hitman\AppData\Local\Temp\WER-92270519-0.sysdata.xml
Read our privacy statement online:


http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:


C:\Windows\system32\en-US\erofflps.txt

 

[DelJo63]

Hmm; can you get the event viewer data for that failure please.
command prompt->eventvwr.msc
system log
should be first error event

 

[djhitman]

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/28/2012 10:35:58 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Hitman-HP
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-09-29T02:35:58.348412000Z" />
<EventRecordID>34738</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Hitman-HP</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">true</Data>
<Data Name="PowerButtonTimestamp">129933597307078542</Data>
</EventData>
</Event>

 

[djhitman]

Also, I came back to where I am staying, and still have wireless connectivity problems, grrrr!

Log Name: System
Source: Service Control Manager
Date: 10/1/2012 11:17:07 PM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Hitman-HP
Description:
The Intel(R) PROSet/Wireless Zero Configuration Service service failed to start due to the following error:
The system cannot find the file specified.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-10-02T03:17:07.278451300Z" />
<EventRecordID>43162</EventRecordID>
<Correlation />


Log Name: System
Source: Microsoft-Windows-WLAN-AutoConfig
Date: 10/1/2012 11:17:04 PM
Event ID: 10000
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Hitman-HP
Description:
WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\System32\IWMSSvc.dll
Error Code: 126
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WLAN-AutoConfig" Guid="{9580D7DD-0379-4658-9870-D5BE7D52D6DE}" />
<EventID>10000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2012-10-02T03:17:04.396045400Z" />
<EventRecordID>43132</EventRecordID>
<Correlation />
<Execution ProcessID="960" ThreadID="1276" />
<Channel>System</Channel>
<Computer>Hitman-HP</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="ExtensibleModulePath">C:\Windows\System32\IWMSSvc.dll</Data>
<Data Name="ErrorCode">126</Data>
</EventData>
</Event>
<Execution ProcessID="612" ThreadID="616" />
<Channel>System</Channel>
<Computer>Hitman-HP</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Intel(R) PROSet/Wireless Zero Configuration Service</Data>
<Data Name="param2">%%2</Data>
</EventData>
</Event>

 

[kwspony]

Was the Intel PROSet/Wireless Zero Configuration one of the updates you recieved? If so, uninstall it. I have seen it install itself over the top of other wifi drivers and screw things up. you shoul have only one application managing your wireless connectivity and windows generally has it's onw app. the Intel one must have added itself.

 

[djhitman]

Ok, so I uninstalled the updates concerning the intel ProSet Wireless and Bluetooth, what can I do next?

 

[kwspony]

You should be able to connect using the windows connection manager. if not, reinstall the driver for your wireless nic.

 

[djhitman]

I tried rolling back and updating my driver... still didn't help

 

[terry5880]

Not sure if this would work maybe someone with more experience could say but I would go to cmd and type ipconfig/release then ipconfig/renew also flush dns this helped me in the passed when I had simulare problems

 

[djhitman]

I have done that a few times already, but when I connect, the internet drags and eventually drops within minutes..
But thanks for the idea..

 

[terry5880]

So then I would think its ur router or ur internet provider
try speed test

 

[DelJo63]

Get a copy of inSSIDer and look for other stations on your channel - - obviously, pick one NOT in use nearby.