Can't hear movies, can hear downloads

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I can't get sound on DVD's , but I can hear youtube, downloaded clips, etc..
I've tried to find the problem, but no luck. I'll take the my laptop in, but If it's an easy fix..
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ok, I did that and now this is what I get... won't play at all.

Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card.


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When this happened to me, I had to bounce around with different codecs and decoders, you could start an easier fix by trying VLC media player . hope this helps
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