Hi,
I really need some help.
There's more than likely a easy soloution to this...atleast i really hope so, but im panicing a little so am asking for help already.
On my dell studio xps 16 laptop i just recently installed windows 7. It was working great. All i had to do was download the display driver from ATI and install a few others that i have already.
I decided to search Dell's website to check if there was any updated drivers for my machine. I noticed there was a firmware update for my CD drive.
It's here
http://support.euro.dell.com/suppor...1&impid=-1&formatcnt=1&libid=32&fileid=306808
I downloaded and ran it. It seemed to run succesfully, but no. Once my machine restarted the drive was no longer working. The eject button does not work, if i try to push a CD into it would not take it in. In both the bios and device manager it could not see the CD drive correctly. It was just showing it as mixed up random letters and symbols. I restarted my laptop a few times and removed the device from device manager a few times. I somehow managed to get the CD drive showing corretly again in bios and device manager, but it still doesnt work. If i try put a cd into it will not take it. Usualy you push it in to a certain spot and then it takes it, now it wont.
Since this is a firmware update it seems i cant simply roll back the drive. There is no driver to roll back to anyway.
How can i remove this firmware update? i really need help please.
Here's some info that may help
I really need some help.
There's more than likely a easy soloution to this...atleast i really hope so, but im panicing a little so am asking for help already.
On my dell studio xps 16 laptop i just recently installed windows 7. It was working great. All i had to do was download the display driver from ATI and install a few others that i have already.
I decided to search Dell's website to check if there was any updated drivers for my machine. I noticed there was a firmware update for my CD drive.
It's here
http://support.euro.dell.com/suppor...1&impid=-1&formatcnt=1&libid=32&fileid=306808
I downloaded and ran it. It seemed to run succesfully, but no. Once my machine restarted the drive was no longer working. The eject button does not work, if i try to push a CD into it would not take it in. In both the bios and device manager it could not see the CD drive correctly. It was just showing it as mixed up random letters and symbols. I restarted my laptop a few times and removed the device from device manager a few times. I somehow managed to get the CD drive showing corretly again in bios and device manager, but it still doesnt work. If i try put a cd into it will not take it. Usualy you push it in to a certain spot and then it takes it, now it wont.
Since this is a firmware update it seems i cant simply roll back the drive. There is no driver to roll back to anyway.
How can i remove this firmware update? i really need help please.
Here's some info that may help