Chipped off a piece of my new Radeon HD 4870 graphics card

By deer212 ยท 4 replies
Jun 3, 2009
  1. damage to card looks like the attached jpg to this thread.

    I'm wondering what kind of problems, if any, a physically damaged card like this will have? chipped it when I was bending back the metal brackets with pliers.

    The system still seems to run fine with, I just got done playing Crysis for a few hours and didn't have any problems. The only issue is that every few boot-ups, Windows will just black out and the whole computer automatically restarts a second later. It happens right either right before or right after the Windows loading screen. Could this be related to graphics card damage or is it something else?

    Here's my system specs (just put this together a few days ago):

    CPU: AMD Phenom 9950 2.6GHz AM2+ Quad-Core Processor
    GPU: SAPPHIRE Radeon HD 4870
    RAM: G.SKILL 4GB (2x2 240-Pin DDR2 1066 (PC2 8500))
    HD: Western Digital Caviar SE 320GB
    XCLIO GREATPOWER X14S4P4 600W Power Supply
    XCLIO Windtunnel Fully Black Finish Computer Case

    Thanks for your help.

    Attached Files:

  2. snowchick7669

    snowchick7669 TS Maniac Posts: 660

    Do you have any minidump files?

    Can be located

    Start > My Computers > Windows > Minidump

    You can upload them here, and we can debug them for you
  3. deer212

    deer212 TS Rookie Topic Starter

    I don't see a folder called Minidump in the Windows folder, but there are a few files with names like "DUMP2c7e.tmp" in just the windows folder... are those what you mean?

    I'm running Windows XP 32bit, SP3.
  4. snowchick7669

    snowchick7669 TS Maniac Posts: 660

    Sometimes you're computer isn't configured to store minidumps, thats fine.

    Is there anything in event viewer?

    Start > Run >type Eventvwr > System

    You should be looking for a red System Error, which you can right click on and click Properties

    What we will be wanting is the Event ID
  5. deer212

    deer212 TS Rookie Topic Starter

    Sure, I see about 30 red system errors in there and most are: Dhcp #1001 and Dhcp #1002. Others I see are: DCOM #10005, W32TIME #17, W32TIME #29, SideBySide #32, SideBySide #59
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