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Computer Crashes after 1 hour of gaming

By Connorj12
Apr 12, 2019
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  1. Recently built a new gaming pc. After playing an hour or so of a game (Post Scriptum, Squad, Counterstrike) my sound goes out and it starts to lag really bad and then all of a sudden it crashes. After the most recent crash it now will crash when I try to launch any game. I checked my memory and updated the drivers I could find. At first I thought it was a windows issue because I would get a blue screen and get a wdf01000.sys error. Recently after the crashes It doesn't blue screen it just reboots. Looking at the event logs all I get are Kernel-Power ID:41. Also my sound is glitchy now as well on the internet. Here is my Speccy. Thanks.

    Specs:
    Operating System
    Windows 10 Home 64-bit
    CPU
    Intel Core i7 7700 @ 3.60GHz
    RAM
    16.0GB
    Motherboard
    Gigabyte Technology Co. Ltd. Z390 AORUS PRO WIFI-CF (U3E1) 30 °C
    Graphics
    ROG PG278QR (2560x1440@165Hz)
    4095MB NVIDIA GeForce RTX 2080
    Storage
    1863GB Seagate ST2000DM008-2FR102
    465GB Samsung SSD 860 EVO 500GB
    GPU: EVGA Supernova G3 750w

    http://speccy.piriform.com/results/IiHILb4kSORwlwm00NwO6Mp
     
    Last edited: Apr 12, 2019
  2. TechGamer

    TechGamer TS Evangelist Posts: 480   +85

    Have u tried monitoring your temps during gaming? Are you overclocking any piece of hardware in the whole build? Event ID 41 is an event log which just warns you about an unexpected shutdown.

    From what I might speculate issues might be,

    A failing piece of hardware.
    A Bad OC.
    PSU failing.
    Temperatures during gaming are bad.


    I'd start with the basics really.

    do a Prime95 Test for about 15 minutes and monitor temperatures.
    A GPU Stress test afterwards. Pick any benchmark unigen or 3d Mark.
    Run MemTest86

    If the PC restarts unexpectedly again you can also check minidumps and submit your log file here.

    I'll go ahead and link you to an old thread of this forum which is quite helpful.

    https://www.techspot.com/community/topics/before-posting-your-minidumps-please-read-this.51365/

    Keep us updated.

    Thanks,

    TechGamer
     

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