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Computer keeps freezing!

By steve257 ยท 9 replies
Sep 2, 2003
  1. Can anyone help me with the following...

    My brothers computer keeps freezing when he is on the internet (using either internet explorer or netcaptor) ... mouse and page freeze solid .. cant use on/off button on computer ... only way to get it back is use reset button to turn computer on

    Only crashes when uses internet .. not when using other programs offline
    Had same problem runnin Win98
    I recently reinstalled WinXP (4 days ago) .. still crashes
    Has firewall, antivirus and have added blaster worm patch

    Does anyone know whats causing this? ..

  2. Justin

    Justin TS Rookie Posts: 942

    Are you on broadband or are you using dialup?

    It might be a flaky hardware device, more specifically a modem or NIC, if the problem is occuring across two operating systems and only when using the net.
  3. steve257

    steve257 TS Rookie Topic Starter

    soul harvestor

    Hes on a dialup ... using internal modem
  4. Justin

    Justin TS Rookie Posts: 942

    Do you have another modem you can try? It might be worth a shot.
  5. Jameson653

    Jameson653 TS Rookie Posts: 23

    It very well could be a virus that has infected your computer, we had the exact same problem on the computer in our office and our McAfee didn't discover the trojan until about a month later. I gave up on trying to fix the problem and ended up saving my info and repartitioning everything. Then again, I do that every 6 months. If all else fails, start over...
  6. steve257

    steve257 TS Rookie Topic Starter


    I did a clean reinstall using winXP 4 days ago. Thats why its got me stumped.

  7. mentos

    mentos TS Rookie

    pc keeps freezing - no matter what i app ive got open

    Ive just put a new system together, and no matter what i do or what app ive got open, whether it be media player and its ripping cds or browsing my external hd - ....it keeps freezing.

    gigabyte motherboard - ga81pe775
    p4 3.2
    1gb ram - pqi
    radeon video card - 256 mb
    120 sata hd
    and cd reader.
  8. mentos

    mentos TS Rookie

    anyone got any ideas ?
  9. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Besides that, mentos's problem has nothing to do with the internet, it's most likely a hardware issue.
    Bad memory (run memtest86 from www.memtest.org for 6 or 7 cycles to test it).
    Weak/cheap powersupply
    DMA not enabled
    Having Norton/Symantec installed
    Being infected by virus/trojan/adware
  10. Wizardpirate

    Wizardpirate TS Rookie

    Did you update your windows to the newest version? A clean install is no good unless you update. Just keep checking for updates till it says your good.
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