Computer Lemon? Brand new computer keeps on crashing

By foofoo
Oct 23, 2005
  1. I dont know what to do anymore, I recently made a computer purchase (Fry's 8050) and It keeps on crashing on me! I never had these kind of problems on my old Sony Vaio. It keept on crashing and restarting by itself out of no where, and giving me the BSOD. Whenever I get the BSOD I get the same message:

    *** STOP: 0x0000008E (0XC0000005, 0X8054A51A, 0XB1234B28, 0X00000000)

    Here are my system specs

    Windows XP - Professional(5.1.2600) SP2 MCE
    AMD Anthlon 64 x2 3800+
    Frequency 2000 MHz
    L1 Cache 128 KB
    L2 Cache 512 KB
    Socket 939


    Phoenix Technologies
    Date: 07/15/2005
    Version: 6.00 PG
    Size 512 KB

    ATA 250 GB Hard Drive
    Memory: 2016 MB RAM
    Mainboard: RS480-M
    VideoCard: ECS RADEON XPRESS 200 Series (0x5954)
    Mode: 1280x1024 32 Bit

    I'm getting a headache over this computer :knock:. I restored my PC several times already and I keep on running into the same problems. Any help is appreciated guys! Thanks


    btw, here are the mini dump files
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    The error that you`re getting is often a hardware incompatiblity issue, or a driver issue.

    One of your minidumps crashes at SSI.SYS. I can`t find any info about this driver. Do you recognise it?

    One of your minidumps crashes at SYMEvent.SYS. This is your Symantec Event Library. Sometimes turning off the live update for your Symantec/Norton security product can solve this known issue.

    Alternatively, you might want to try a different security product.

    One of your minidumps crashes at ntkrpamp.exe. This is a Windows system file. Try running Windows updates.

    One of your minidumps crashes at ALCXWDM.SYS. This is your onboard sound driver. Try uninstalling, and reinstalling the driver. Check with your mobo manufacturers website for a updates drivers.

    Regards Howard :wave: :wave:
  3. foofoo

    foofoo TS Rookie Topic Starter

    Thanks alot for your help, I'll try and see if theres any updated drivers for my pc.
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