Computer loses internet every few days. Must reboot to restore

[bleeobs]

OH YES it does. Disconnect the AC/ power plug at the bottom (little round plug)

That is exactly what I mean by unplugged...

 

[DelJo63]

Please report Make/Model of the MODEM ... bet it has NAT and is the 10.50.0.1 we are looking for...

 

[bleeobs]

Please report Make/Model of the MODEM ... bet it has NAT and is the 10.50.0.1 we are looking for...

It is a Linksys EA6350

Sorry I thought you meant router. I'll have to look. Please stand by...

 

[DelJo63]

It is a Linksys EA6350

Linksys EA6350 AC1200+ Dual-Band Wi-Fi Router

That's YOUR router. Need the MODEM that connects to the Coaxial Cable from the ISP.

 

[bleeobs]

Please report Make/Model of the MODEM ... bet it has NAT and is the 10.50.0.1 we are looking for...

It is a Cisco 2100 Cable modem

 

[DelJo63]

It is a Cisco 2100 Cable modem

Good standby ...

 

[bleeobs]

More specifically:

Cisco 2100 ANATEL 1854-07-3504 Cable Modem

 

[DelJo63]

I think this is what you need

https://www.cisco.com/c/en/us/suppo...2-phone-adapter-router/108806-pqa-108806.html​

This will put your Linksys in total control of the LAN

The screen shots may be different, but the object is to

• disable the DHCPin the Cisco
• which should put it into Bridge Mode

 

[DelJo63]

Btw: Cisco is a fine product - - but never intended to be a home user product ( gulp)

 

[bleeobs]

On the page you sent:

Setting the SPA2100 to bridge mode using the IVR

In order to set-up SPA2100 to bridge mode using the IVR press **** 201, press 1 to enable and 0 to disable the router functionality of the unit.

** this makes no sense to me. **

Setting the SPA2100 to Bridge Mode Using the Setup Page

In order to set-up the SPA2100 to bridge mode using the web-based setup page, complete these steps:

Step 1:
Access the SPA2100's web-based interface. For instructions, click here.

** The link for instructions is no good. **

I tried searching this info on google and found to access the router, type 192.168.0.1 into a browser. This results in "The site can't be reached." I tried pinging it in a command prompt and it just keeps timing out.

UUUUGH!!!!

 

[bleeobs]

I managed to find an IP address that gets me to an info page on the modem. Apparently login has not been enabled on this device. My ISP must have access to it blocked (the router is provided by them).

At any rate, I updated the driver for my Realtek controller and updated the firmware for my router. I will give it a couple of days and see if I lose internet again.

 

[bleeobs]

Lost internet again this morning...

 

[DelJo63]

I believe you need the PC connected directly to the Modem w/o your Linksys.

Then access http://10.50.0.1/ and login.

Disable DHCP and SAVE

Disconnect the PC, rewire Modem->Linksys->PC and then power cycle the Cisco Modem.

 

[Denise Hilton]

I suggest resetting the router to default factory settings. Also clean all the temporary files and cookies. Try running Ccleaner on your PC and then check.

 

[bleeobs]

I believe you need the PC connected directly to the Modem w/o your Linksys.

Then access http://10.50.0.1/ and login.

Disable DHCP and SAVE

Disconnect the PC, rewire Modem->Linksys->PC and then power cycle the Cisco Modem.

Connected PC directly to my modem and still cannot access it via 10.50.0.1

 

[bleeobs]

I believe you need the PC connected directly to the Modem w/o your Linksys.

Then access http://10.50.0.1/ and login.

Disable DHCP and SAVE

Disconnect the PC, rewire Modem->Linksys->PC and then power cycle the Cisco Modem.

A google search found the IP 192.168.100.1 which gets me in but anything but the information page for modem is disabled.

 

[DelJo63]

Try this
https://www.cisco.com/c/en/us/suppo...2-phone-adapter-router/108806-pqa-108806.html

 

[DelJo63]

If you wire Cisco->PC
then get a command prompt and type IPCONFIG /ALL

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : xx-xx-xx-xx-xx
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, September 30, 2018 8:00:18 AM
Lease Expires . . . . . . . . . . : Wednesday, November 06, 2154 2:52:51 PM
Default Gateway . . . . . . . . . : 192.168.0.1 << WHAT EVER SHOWS HERE
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 8.8.4.4
8.8.8.8
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled
​

the GATEWAY is the router address.

 

[bleeobs]

My default gateway 75.97.200.1

Page Cannot Be Reached

 

[DelJo63]

Hmm; with Modem->PC connection,

1. can you still ping 8.8.8.8?
2. and can you still use your browser?

 

[bleeobs]

Hmm; with Modem->PC connection,

1. can you still ping 8.8.8.8?
2. and can you still use your browser?

That is correct. Modem is connected directly to the computer. Internet works fine (for now) and browser works fine. I just cannot access the default gateway address.

 

[DelJo63]

Is the 10.50.0.1 visible when you try

tracert -d 8.8.8.8

 

[bleeobs]

Is the 10.50.0.1 visible when you try

tracert -d 8.8.8.8

Yes.

 

[DelJo63]

REALLY Strange, but it's your ISP honking about with a private address.
At least we know it's not on your network can is not under your control.

 

[bleeobs]

OK well I just tried something on a whim. I just got home and, of course, could not connect to anything. Instead of rebooting my computer, I disconnected the ethernet cable from the computer, waited ten seconds and plugged it back in and I have internet again. WTH??