CTRL ALT DEL and Adjust Date/Time won't work

By RogerRampant
Dec 3, 2006
  1. I recently changed from XP Home to XP Professional and changed from Word 97 to Microsoft Office 2003, and I subsequently noticed that when I pressed CTRL ALT DEL the Task Manager no longer popped up, also I can't change Date/Time by clicking on the date, or by right clicking and selecting Adjust Date/Time

    I installed and ran an enormous long list of programs (after rebooting in Safe Mode and disabling System Restore) including:
    Adaware + VX2 plugin
    AVG Anti-Spyware
    About Buster
    ATF Cleaner
    HijackThis (in it's own folder)
    Spybot S&D

    Then I went through the HJT log and checked for a long list of things as listed in this thread and fixed about 6 items

    I then looked for any of the folders listed in that thread, ready to delete them, but didn't have any of them. I deleted all files and folders from: C:\Documents and Settings\[username]\Local Settings\Temp for all users, then cleared all caches and cookies. I then booted normally, enabled System Restore and did a full AV scan

    CTRL ALT DEL still didn't bring up the task bar (except in Safe Mode), and I still couldn't change Date/Time (except in Safe Mode) :(

    I then noticed a post further down in this thread which suggested that actually it's not a spyware problem, it's a problem related to the welcome screen that I was using to log on: http://support.microsoft.com/kb/281980

    Changing to a more "traditional" method of logging on now indeed brings me up the screen with Task Manager as an option when I press CTRL ALT DEL, but when I then press the Task Manager button nothing happens (unless I'm in Safe Mode)

    So now I've renamed HijackThis to HijackThis1991, run the AVG Anti-Spyware again, run HJT again and I'm attaching both logs

    Any constructive advice would be gratefully received, thanks :)
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Your HJT log is clean.

    However, I see you`re running Kids PC Time Administrator. one of the options of that programme is to disable the task manager. Make sure, it`s not the programme that`s causing your problem. See HERE, screen shot 4.

    Regards Howard :wave: :wave:

    This thread is for the use of RogerRampant only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. RogerRampant

    RogerRampant TS Rookie Topic Starter Posts: 25

    What a star you are, and thanks again for such a quick response! :)

    I was under the impression that I had told it to disable CTRL ALT DEL for my daughter only, and that's certainly what the prog says I have done, but when I uninstall it the problem with CTRL ALT DEL disappears, so that prog is definitely the cause of that particular problem

    I also told it not to let my daughter change system time, but when I look in the tab for me it shows that I am not allowed to change system time either, and unchecking that box gives me back my access to Change Time/Date as usual

    Guess I will need to find another program to restrict my daughter's internet access with - thanks again for the help! :)
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