DNS not working in IE & Firefox (Win 98/SE)

By RealBlackStuff ยท 10 replies
Mar 21, 2005
  1. PC with W98SE. The network card and cables are OK. PC has access to router, from there to printserver, can print. Can see and access other PCs on home-network.
    Somehow this PC has lost access to the internet.
    IE says 'The page cannot be displayed'
    Firefox 1.0.1 says nothing, just shows 'Done' in the bottom left corner.
    There is AVG7, as well as Cybersitter 9 on that PC, no firewall. Even with both programs disabled, there is no internet access.
    Cannot ping any website.
    It was working until last week Friday evening.
    There is nothing in the router that prevents it from access. There are no viruses or trojans or other spoilsports on that PC.
    IPCONFIG /ALL shows all the right settings. All network settings are correct.

    Suggestions anyone?
  2. fishhookz

    fishhookz TS Rookie Posts: 79

    I'd suspect that the router is blocking the PC's IP.
  3. dgower2

    dgower2 TS Maniac Posts: 238

    Bypass the router to see if you can access the internet then.
  4. RealBlackStuff

    RealBlackStuff TS Rookie Topic Starter Posts: 6,503

    All other PCs have access to the Internet. Changed cable, changed ports on the router, no difference. All ports are ok. Cable is OK.
    I have already uninstalled AVG and fully disabled Cybersitter. No joy.

    Any other suggestions?
  5. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Can you ping the router?
    Can you ping internet hosts by IP address?

    Uninstalling the whole network stack and the NIC and then reinstalling helps sometimes.

    Browsers and Windows networking are not network troubleshooting tools.
    Ping, nslookup and telnet are the basic tools that tell you all you need to know without any user friendliness getting in the way.
  6. RealBlackStuff

    RealBlackStuff TS Rookie Topic Starter Posts: 6,503

    I replaced the NIC-card.
    Reinstalled all network-stuff from scratch.

    PC can ping the router and the network printers
    PC can ping any external IP-number
    PC can tracert any external www.website.com
    PC can NOT ping other PCs on the home-network
    PC can NOT ping any names like www.google.com

    So the DNS-function on the PC is not working somehow.
    There is no hosts file (hosts.sam on W98) that prevents access.

    I have no other ideas at the moment, anyone?
  7. fishhookz

    fishhookz TS Rookie Posts: 79

    Some routers can block IPs in 2 ways: limit the # of IPs and forward the other IPs to unused IP effectively dropping the packets.

    Your last post sounds like you haven't entered the correct DNS #'s in the 98 box. Does it surf the Web?
  8. timchay

    timchay TS Rookie

    HI Comcast tech HERE

    It may be winsock

    if you can ping buy IP and not buy url it is a win sock

    it is a thingk with win98 SE and ME

    you have to removed TCPIP
    got to regedit and got in and removed winsock and winsock2 files

    Remove/Uninstall TCP/IP
    Click Start, Run, type regedit
    Click HKEY_LOCAL_MACHINE/System/CurrentControlSet/Services
    Locate Winsock and Winsock 2 folders. Select the folder and hit delete on the keyboard. Click Yes to confirm the deletion
    Reinstall TCP/IP :bounce: TAKE out the router and modem right to the computer
  9. RealBlackStuff

    RealBlackStuff TS Rookie Topic Starter Posts: 6,503

    Thanks, timchay and fishhookz
    I have already done that. Uninstalled/reinstalled DUN1.4. Cleaned out registry etc. Tried LSP-fix, w2fix, winsockFix. None of it changes anything.
    There is no modem in that PC, so took the DUN out of network-properties.
    Direct-connect to the net, bypassing the router, does not work either.
    The router settings are OK, nothing blocking it there.
    I think I'll install W2K over that crappy W98, if I don't find a solution soon.
    Just not sure if all my daughter's games will still work after that(Sims in various flavours).
    DNS keeps refusing to resolve. When I type in the IP-number in the browser's Address-bar, I get the website, but only part of it.
    So, please anyone, any more bright ideas?
  10. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    What do you get out of nslookup? Try nslookup with different DNS servers.

    If you say that tracert works then this means that ping works - tracert is just fancy ping.

    Not being able to ping other local machines probably means these have firewalls on.
  11. RealBlackStuff

    RealBlackStuff TS Rookie Topic Starter Posts: 6,503

    nslookup does not exist in W98.
    You were correct with the firewalls on the other PCs.
    I have now also lost my CD-drive, got to get that back first.
    Then I will upgrade to W2K, I've had enough of that cranky W98.

    Thanks everybody who answered in this thread.
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