AetherSolace
Posts: 6 +0
So I recently purchased this and it seems to have a few problems I don't really know how to solve. The tech support line wasn't very helpful so I thought I'd ask here.
First off:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006799A20
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA80063C4E10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\070311-23400-01.dmp
C:\Users\Solace\AppData\Local\Temp\WER-54210-0.sysdata.xml
This Bluescreen happened while gaming and randomly a couple of times after that. I'm not entirely sure what causes it but I imagine its related to either the video card switching feature or the fact it randomly goes into sleep mode sometimes without permission. The DVD/RW drive also spazzes out sometimes and makes whirring sounds like its working endlessly til it feels like stopping sometimes. But I fed it a psychonauts disc and that seems to have shut it up.
Any insight into this right away? if not please let me know what other information I should provide and i'll see if I can do it.
First off:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006799A20
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA80063C4E10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\070311-23400-01.dmp
C:\Users\Solace\AppData\Local\Temp\WER-54210-0.sysdata.xml
This Bluescreen happened while gaming and randomly a couple of times after that. I'm not entirely sure what causes it but I imagine its related to either the video card switching feature or the fact it randomly goes into sleep mode sometimes without permission. The DVD/RW drive also spazzes out sometimes and makes whirring sounds like its working endlessly til it feels like stopping sometimes. But I fed it a psychonauts disc and that seems to have shut it up.
Any insight into this right away? if not please let me know what other information I should provide and i'll see if I can do it.