Dual monitor problem

By rsatz · 4 replies
Aug 21, 2008
  1. I use a compaq 6910p running XP at work, and have almost no control over drivers, OS or other factors on this system. With my dual monitor setup, I have a secondary monitor on the left, primary (laptop screen) on the right.

    Unfortunately, periodically and spontaneously, the system setting for monitor order resets itself (moving my primary to the left of the secondary).

    The first time this happened, I couldn’t figure out what had happened. Now, of course, I know that I need to move my mouse in the non-intuitive direction to move it to the other screen so I can reset the properties (again!). But I’d like it if that just didn’t happen anymore.

    Despite the fact that I work for a fairly large corporation, the Help Desk has never seen this problem before and has no solutions for me.

    Anyone on this forum have thoughts as to why this keeps happening???
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You might need a better video card, but in proprietary computer systems, your chioces might be very limited
  3. jobeard

    jobeard TS Ambassador Posts: 11,122   +982

    some 'primary' displays depend upon the cabling -- especially those that use a single
    port from the computer with a 'Y' cable to the display.

    These cables should be marked 1 vs 2 and 1 is the 'master'.
    Set the display with the '1' on the right/left per your preference.
  4. rsatz

    rsatz TS Rookie Topic Starter

    Hmmm...that confuses me, only because the "primary" is actually my laptop screen, on the right. Then there is one cable output port from my docking station to the secondary monitor, on the left.
  5. jobeard

    jobeard TS Ambassador Posts: 11,122   +982

    then you are not using a Y cable and the comment does not apply :)
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