E machine won't change screen resolution

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Hi to all as I am a newbie looking for some help with an e machine problem. After reading some of the forum I am not optimistic about solving this problem.
I am working with a Lao family that doesn't have much money but they do have an emachine with the mb 142433 IMPERIAL.

The major problem is that I can't jack up the screen resolution above 640 x 480. I looked in the bios but there was no help there. They have lost all disks and paper work in their many moves so I don't have any documentation. I also can't get any sound out of it.

I have reinstalled Windows XP as when I started it would boot but then give an error message and quit.

There are no cards except a nic. Would it be a good idea to put in a cheap video card and a sound card? It has two slots.

Any suggestions would be greatly appreciated.

jack in alaska
 
Is XP on the machine? I had a fresh install of XP Home do that to me. I had a new Viewsonic 19" LCD but the Viewsonic drivers were not installed yet. After the drivers went in, the resolution became free and willing. Good Luck.
 
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