Error Caused by a Device Driver

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Help BLUE SCREEN ERRORS

I am receiving several different errors which I receive no matter what I'm doing. I might get one just after a reboot and I might be able to play Joint Operations, check my email, surf the web, whatever, for hours and then get one.

1)
PAGE_FAULT_IN_NONPAGED AREA
Technical information:
Stop: 0X00000050 (0XF2160ED0, 0X00000000, 0XBFBAC99F, 0X00000000)

NV4_DISP.DLL - ADDRESS BFBAC99F BASE AT BF903000, DATESTAMP 421DFC18

This error was a NVIDA driver which I have not seen in two weeks after completely uninstalling the video drivers and reinstalling them but ohh boy look at #4.

2)
PFN_LIST_CORRUPT
Stop: 0x0000004e

3)
PAGE_FAULT_IN_NONPAGED_AREA
Stop: 0x00000050 (0xf11348a8, 0x00000001, 0x8054b5fc, 0x00000000)

4)
STOP: 0X0000008E (0XC0000005, 0X8056D800, 0XF3CDFAE8)
nv4_disp.dll

This is the third Mother, second set of Ram and Video card, with latest bios updates, complete fresh install of the entire system for the third time. (Sorry for the confusing rant.)

My system is as follows:
Mother Board
Shuttle AV49PN Via PT800 Chipset
http://www.shuttle.com/share/product_data/spec/AV49PNDM.pdf
CPU
3.0 ghz NOT overclocked
Video Card
e-GeForce FX 5500 (AGP 8X 256mb)
http://www.evga.com/products/moreinfo.asp?pn=256-A8-N313-AX
Ram
1 gig
Hard Disks
2 Western Digital 80 gig 7200rpm IDE
CD Burner
Samsung 24-10-40
DVD
Maddog DVD player
Case
CompUSA mid tower, Front Audio and USB 2.0


I am so sick and tired of this happening. I have a 5 lb. sledge hammer sitting next to my desk that I'm considering as a fix in the very near future.

I also attached mini dump files to this post and the next post. Any help is greatly appreciated.

Thank you for reading this.

LW142
 

Attachments

  • Mini031505-01.txt
    80 KB · Views: 6
BSOD or just freeze but only during a game.

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Error Caused By A Device Driver
Thank you for submitting an error report. Microsoft is unable to specifically determine what caused the problem you reported. To troubleshoot the problem, please see the information below.
Analysis
A device driver installed on your system caused the problem; however, we cannot determine the precise cause. Depending on which situation is applicable to you, please do one of the following:
• If this problem occurred after you installed a new hardware device on your system, the problem might be caused by the driver for the device. If you know the manufacturer of the device, contact the manufacturer's product support service for assistance.
• Some software, such as firewall and anti-virus software, also installs drivers. If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. If you know the manufacturer of the software, contact the manufacturer's product support service for assistance.
• If you don't know the driver's manufacturer and need help diagnosing and resolving this problem, contact your computer manufacturer's product support service.
• Updated drivers might be available on the Microsoft Windows Update website. At Windows Update, you can have your computer scanned and, if there are updated drivers available, Windows Update will offer a selection of drivers that you might be able to use. To learn more about updated drivers that might be available, visit Microsoft Windows Update.
• For information about Microsoft support options, visit Microsoft Product Support Services.
Additional Technical Information
• How to Troubleshoot Hardware and Software Driver Problems in Windows XP (Q322205)
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You can track this error report by clicking the Track this error report link. If you choose to track your error report, you will be notified of resolutions to this problem as they are
 
Hi LW142,

I've examine your minidumps and I have two suggestion.

1. Your nVidia display card is outdated. Install nvidia display card driver 61.77 which is stable version. You can install the latest nVidia Display card driver but I don't whether it is stable or not. nVidia never broadcast their software problem at its website. Maybe the latest version is stable. http://www.nvidia.com/object/winxp_2k_61.77.html

2. Three minidumps report that NaiFiltr is the culprit. NaiFitr.sys belongs to McAfee Anti-Virus and it is four years behind.. Download the latest uprade of NaiFitr.sys. Or de-install McAfee and install NOD32 or other Anti-Virus software.
 
Hi Bex,

Zip 4 to 5 miniumps and attach the zip file here. You can find the minidumps at the folder \windows\minidump
 
Unfortunately, I'm here with the same problem.

BSOD comes at random times while I'm surfing the net. It never occurs while I'm gaming online though.

I get one of two errors: 0x0000008E or 0x00000050. Both mention PAGE_FAULT_IN_NONPAGED_AREA and they always refer to Win32k.sys.

I've been to many different forums trying to find reasons for this error, and most people have said Heat, RAM, Anti-Virus, or Video Card Drivers. Today, I took the side off of my case and have a small room fan blowing into my computer. It has significantly reduced the temps reported by MBM, but the errors still occur. I ran Memtest86 all last night, but not a single error was reported. Still, I'm picking up some Kingston 512 MB RAM this week as a replacement. I have the latest ATI drivers installed, but the problem still persists. I'm starting to wonder if perhaps Norton is causing this error to occur, because it tooke me 3 uninstalls/reinstalls to get NAV's auto-enable feature to work due to a corrupted LiveUpdate file. I've zipped 4 of my last minidumps in hopes of having them read soon. Thanks in advance.


Here's the computer setup I'm running:

Asus A7V8X Motherboard
AMD Athlon XP 2100+ (not over clocked)
Radeon 9600XT
1 gig of RAM (512 MB of Samsung, 512 MB of Win Tec).
Pioneer DVD-RW
120 GB HD
Norton Systemworks 2003
 
Didn't fix it

I have gone and updated the video driver and removed mcafee. No luck. I did a bit more searching of forums and found an inherant problem with the Via chipset and NVIDIA video cards. I'm going to the store today to swap motherboards.

Thanks for the help! :)
 
Hey all, im new to the forums and ive been having the same problem.
My computer crashes and comes up with a windows error,
Error Caused By A Device Driver

I have tried disabling the automatic resart but when the screen goes blue there is no writing.

Please help asap.

Thanks in advance.
 
Same device driver problem

Hi I'm experiencing the same symptoms as the others in this post. How do I upload minidumps..I get the message that the filetype is wrong?

can anyone help?


Regards

R
 
Hi Radiohead,

Your minidumps are inacessible by windbg. I use notepad to view your dump and I have one suggestion. If you are using the latest version of nVidia display card driver 71.84 which is unstable and crash windows with various bugchecl code. Install nVidia version 61.77 and it is very stable version.

http://www.nvidia.com/object/winxp_2k_61.77.html

Repost if your windows still get BSOD after install nVidia version 61.77.
 
Hi All, I am new to this forum.

I have been experiencing similar problem on my new PC.
It is periodicaly shutting down aprroximatly once or twice in 2 days.
erlier this system had problem with Ram, i went to microsoft site downloaded memory checking tool and discovered that my memory modules were malfunctioning.
But it's didn't helped me much after i changed the RAM , the system still crashes , although rarely.

One can download this memory diagnostic tool here:
http://oca.microsoft.com/en/windiag.asp

My system has onbourd sound, video, and lan. and some sharing conflicts. maybe reason lies in this? (Conflicts are written at buttom)

I have followed instrunction to prevent my computer automatically restarting and received following BSOD
File: win32k.sys
PAGE_FAULT_IN_NONPAGED_AREA
Thencial Info:
*** Stop: 0x00000050(0xE111757c,0x00000000,0xBF8ADE90,0x00000001)
*** win32k.sys - Adress BF8ADE90 base at BF800000, DateStamp 4110787a

two minidump files are attached.
Cpc2004 Please can you give me some clue about my problem?
Many Thanks in advance!

System Summery:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
System Manufacturer ASUSTeK Computer INC.
System Model P4GE-MX
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2394 Mhz
BIOS Version/Date Phoenix Technologies, LTD ASUS P4GE-MX ACPI BIOS Revision 1005, 9/7/2004
SMBIOS Version 2.3
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"


Conflicts/Sharing:

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

IRQ 16 Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
IRQ 16 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2

IRQ 17 Realtek RTL8139/810x Family Fast Ethernet NIC
IRQ 17 Realtek AC'97 Audio

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
 
Davidka,

I've studied your dump. The problem may be related to hardware and I am not sure. As you know hardware error occurs randomly and it causes unpredicatable problem. I have two dumps and the symptom is different. If you zip 10 to 20 dumps and paste the zip file here. If the crashes are with different symptoms, this is the hardware problem.

The memory includes ram, cache memory of CPU and motherboard. You change the ram and it had better to rerun the memory diagnostic. If it fails, the problem is the cache memory of cpu or m/b.
 
FSAA mode

hi, I know I'm getting off the topic here, but when I tried to run a demo of halo that I downloaded I get a message saying:

Your computer's video driver is known to have serious issues with the game. A newer version that is compatible may be available. If you wish to update your drivers, please contact your computer manufacturer for any necessary assistance.

Also in the readme for this game it tells me: You may experience difficulties running Halo using NVIDIA video cards in any of the FSAA modes. If you are having a problem, you should disable the FSAA mode for the NVIDIA video card.

I may sound stupid not knowing what FSAA mode is, so could someone tell me please?, Thanks, Inexactitude.
 
Reply to: Error Caused by a Device Driver

I had the same device driver error messages for several days until I removed and replaced the memory stick and the problem went away forever.
 
Usedmarine,

Thanks for sharing your experience. However I have some question. I've studied your dumps and they were taken after 20th March. But your post mention that you changed the ram on 20th March and no more BSOD. Is it a typo error?

Debug report of your minidump
Mini032205-01.dmp 8E (c0000005, bf83320d, b816d7b4, 00000000) win32k!GreStretchBlt+28
Mini032205-01.dmp 8E (c0000005, bf83320d, b816d7b4, 00000000) win32k!GreStretchBlt+28 --> win32k!GreStretchBlt+0x28
Mini032105-02.dmp 50 (dbb90024, 00000001, f3900f43, 00000000) win32k!NtGdiStretchDIBitsInternal+d2
Mini032105-03.dmp 50 (c0900f43, 00000000, c0900f43, 00000002) mrxsmb+4d00
 
Cpc2004:
Thanks for your support!

The problem is that for know i have only two dumps, as i told you system crashes happen very rarely. I'll try to initiate System failure manually and i'll upload new dumps. I think i'll need some time for this. in any case your assitence is of great importance:)

I checked memory with microsoft diag tool again and it's ok.(but i think this is only for RAM)

Also i have downloaded diagnostic tool called "Hot cpu tester pro".
It's permanently terminates while testing L2 Cache. log file tells: Minidump file saved
Exception error:CPU 0: Exception ACCESS_VIOLATION (0xc0000005) at address 0x004384b8.
other tests like L1;Chipset;Ram... are succesfull. I am not sure yet whether problem really is in L2 cache but i'll try other diagnostic tools and maybe a breakthrough will be achieved.

Thanks again. and later.
 
DavidKa,
The stack trace of your dumps are as following. As the trace has the footprint of process keyboard layount? Do you use USB KB or PS2 keyboard?

Mini033005-01.dmp 8E (c0000005, bf8485a4, f8680914, 00000000) STACK_TEXT:
f8680990 bf849a3a f86809d0 00000000 f86809e8 win32k!xxxKENLSProcs+0x2f
f86809ac bf8c2afe f8680910 00000000 00000000 win32k!xxxProcessKeyEvent+0x1f9
f86809ec bf8c3607 e2bb8a00 a0bb89b8 00000001 win32k!ProcessKeyboardInputWorker+0x24d <---
f8680a0c bf85e489 e2bb89b8 81fb3a28 f8680a64 win32k!ProcessKeyboardInput+0x68
f8680a1c 804f1dd8 e2bb89b8 e2bb89e0 00000000 win32k!InputApc+0x4e
f8680a64 804ed199 00000000 00000000 00000000 nt!KiDeliverApc+0x124
f8680a7c 804e40fd 804dd232 00000001 00000000 nt!KiSwapThread+0x64
f8680ab4 bf8aec51 00000007 82248e78 00000001 nt!KeWaitForMultipleObjects+0x284
f8680d30 bf8c8594 f86504a8 00000002 f8680d54 win32k!RawInputThread+0x4f3
f8680d40 bf800ff4 f86504a8 f8680d64 0070fff4 win32k!xxxCreateSystemThreads+0x60
f8680d54 804df06b 00000000 00000022 00000000 win32k!NtUserCallOneParam+0x23
f8680d54 7c90eb94 00000000 00000022 00000000 nt!KiFastCallEntry+0xf8


Mini033105-01.dmp 50 (e10c854f, 00000000, bf8ade90, 00000001)
STACK_TEXT:
efbda944 bf8adc34 e33b63c8 013c0178 00000808 win32k!ReadLayoutFile+0x22c
efbda964 bf8d1b3b 00000790 00001778 0000753f win32k!LoadKeyboardLayoutFile+0x6a <---- ??
efbda9f0 bf8d163d 822460b0 00000790 00000000 win32k!xxxLoadKeyboardLayoutEx+0x1be
efbdad40 804df06b 00000790 753f1778 0006e1b4 win32k!NtUserLoadKeyboardLayoutEx+0x152
efbdad40 7c90eb94 00000790 753f1778 0006e1b4 nt!KiFastCallEntry+0xf8
 
Here is my dump files as well. At first I thought it was an IRQ error but it wasn't. Then I thought it was my HP printer. But I am still having problems. I am thinking that its either my CPU or MB.

Any help would be tremendous.

Cheers,
Boxer
 
Boxer,

IRQL 1c is clock level interrupt which is well test routine. If it fails, it is hardware error (ie ram, cpu, motherboard or PSU)


mini040305-01.dmp
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 7070634f, memory referenced
Arg2: 0000001c, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 804e1c4c, address which referenced memory


Bugcheck code a0 is INTERNAL_POWER_ERROR. Hence your hardware is narrowed down to Power Supply Unit. Replace the PSU.

Mini040405-04.dmp
INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 00000101, Unhandled exception occured while processing a system power event.
Arg2: 00000007
Arg3: f7c7978c, ExceptionPointer. To debug this, in the debugger type:
'dt nt!_EXCEPTION_POINTERS <argument>'. Then type:
'.cxr <value of context record from the previous command>'.
All subsequent debugger commands will show you the actual
source of the error. Start with a stack trace by typing 'kb'.
Arg4: 00000000

STACK_TEXT:
f7c5dd14 804e1ca5 8504aa20 8504aa28 00000100 nt!KiUnlinkThread+0x7
f7c5dd28 804e1da1 00000000 f7c5dd44 00000000 nt!KiUnwaitThread+0x12
f7c5dd54 804e2708 865cc478 865cc478 867c3a20 nt!KiWaitTest+0xab
f7c5dd68 b215fe00 8504aa20 00000000 00000000 nt!KeSetEvent+0x5a
WARNING: Stack unwind information not available. Following frames may be wrong.
f7c5ddac 80576b24 865cc478 00000000 00000000 SaiNtHid+0x7e00
f7c5dddc 804eed86 804e2912 00000000 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
 
Cpc2004
Yes I use Ps2 Keyboard and mouse.
Also i use multiple input languages.
after these crashes , i have disabled from BIOS: USB keyboard and mouse, Serial ports, Onboard parallel port and game port.
For now system seems to be stable. at least it did not restarted after these settings in BIOS was made. Let's see what happens next.
 
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