Firefox problems

By ptitterington ยท 68 replies
Jun 27, 2004
  1. After reading about the problem currently with ie6 and a friend has been infected,
    I have inatalled firefox and Thunderbird.

    While I am happy with thunderbird I have major troubles with firefox.

    After shut down and restart, I cannot access the net via firefox even though it says it is running, I have right clicked and disabled it as default and have re-inabled ie6 as default.
    I cannot access any sites via desktop shortcut items or the favourites accessed through the start-favourites yet they work from the favourites accessed from within ie6.

    I wanted to give firefox a fair chance but looks like I will have to go back to a previous restore point.

    unless you know better...
  2. DigitAlex

    DigitAlex TechSpot Paladin Posts: 536

    I use firefox for like 1 and a half years now, and never head any problems like these.

    i suggest you just uninstall windows and try if it helps :D

    seriously, it sometimes happens that a firefox profile or session are not really clean and screw things up. Try creating a clean profile, it often helped me. you just have to copy the old bookmarks file and it's ok ;)
  3. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    Uninstall windows?

    Do you mean internet explorer?

    I have tried a system restore and that has failed on last 4 points, so I guess there is no going back
  4. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +421

    Tools -> Options -> General -> Connections (its at the bottom)
    Make sure things are correct there.

    There are other browsers for Windows that don't use an overlay on IE you know......
  5. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    yes I found that, now Ill need to sort out some settings,
    localhost, is greyed out, and when selected nothing still happens, so Ill have to try and find correct settings later when I get home.

    Just wondered why it worked first time, unless IE was set to check if it was default and altered the settings?
  6. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    I cannot even get that far,

    I cannot even get it to open or even right click to access settings, Its like everything is controlled by IE.

    I have uninstalled and reinstalled.

    It is so frustrating.

    I cannot find any useful help on google searches, I cannot possibly be the only person with this problem.
    I have disabled all firewall and spy blockers in case. Still no luck.

    Im just going to have to format and start again.
  7. Didou

    Didou Bowtie extraordinair! Posts: 4,274

    It seems to me that you're having problems with you connection in general, not with Firefox specifically.

    Open a command prompt & see if you can reach sites from there (tracert for example).
  8. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    I am able to access all the sites via the favourites drop down list once I have opened internet explorer, and am able to access all my email via thunderbird,

    The wiers thing is that any links shown up in the e-mail when clicked will not link to the site and any short cut in the sesktop and the favourites in the start menu when clicked give the error that windows could not find....... please re type etc etc.

    yet if I now shrink this window and click on the desktop shorcut link it takes me to the site.

    Its like Internet explorer is not quite the first thing that the shortcuts access.

    Im sure its a setting that firefox has changed.

    Also when I went to delete firefox it was reported as running, so its there somewhere but does not show up on ctrl alt del

  9. young&wild

    young&wild TechSpot Chancellor Posts: 993

    ptitterington...just curious. Does you ISP require you to connect through a proxy server?
  10. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    I think so, as we had trouble with internet messenger a while ago and that rings a bell

    The thing is, I was able to right click on forefox and view the settings, I cannot do that now.
  11. young&wild

    young&wild TechSpot Chancellor Posts: 993

    If so make sure you fill in the proxy address in the "connections" tab sngx has pointed out. Otherwise, you can't surf the internet.
  12. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    I just am unable to access firefox at all even a bit, and I have deleted and reinstalled.

    I am in the process of backing up work so I can format and reinstall. This time when all is working 100% ill make a ghost image
  13. sopan123

    sopan123 TS Rookie

    firefox uninstall and IE problems

    I'm having the same problem...i think the uninstall doesn't restore the proper reg entries for htm, and html, and url file associations. :( i WILL solve it, but damn, the time investment to try non MS solutions...i dunno guys... AND firefox should be all over this instead of hiding their head in the sand!
  14. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    Well I formatted and reinstalled, and have not gone back to firefox, its a pity as the glimpse I had was good. I know a few people who are using it and are happy.
  15. Rick

    Rick TechSpot Staff Posts: 4,572   +65

    Re: firefox uninstall and IE problems

    Bug fixes are made daily to Firefox. If you report a bug, it is very likely it will be fixed right away as long as you can reproduce it.

    Never seen anything quite like what you are experiencing though. But I'm not sure I understand the problem fully.
  16. BrownPaper

    BrownPaper TS Rookie Posts: 407

    I get this error message when I click a URL shortcut to a site such as from the desktop or from the Favorites menu at Start > Favorites with Firefox set as the default browser.

    I load up like normally but I get this dumb error message. Is this what you are talking about ptitterington?

    This is a strange bug. Favorites run fine from within Firefox. Maybe it is a bug with Firefox interacting with Windows. Windows is expecting IE but gets Firefox instead. :confused:
  17. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    A bit like that but soon after when I reinstalled it I just could not access the internet unless with Internet explorer. I was unable to access the settings for firefox at all even though it was running.
  18. Goalie

    Goalie TS Booster Posts: 616

    As opposed to reinstalling, as Rick points out they update files nightly. When you delete and reinstall, redownload the installer with the most recent checkpoint, instead of using an installer that laready gave you a corrupt install.

    My first experience with Firefox was a nightmare. Deinstalled, redownloaded, it's been great. Have reinstalled several times with the most recent just to test things (haven't had many actual non-windows bugs), and those have been good too.

    The biggest gripe I have is the startup time of Firefox, and that is a function of my hardware, I think... We'll see after my ram gets quadrupled later today after the delivery man arrives. :D
  19. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    What do you think about this,

    Now that my machine is pretty clear of all the old rubbish that may have interferred.

    If I set up another account on the same machine, and download and run firefox, if it is now fine, install it on my account and then delete the test account?

    Is it that easy?
  20. Goalie

    Goalie TS Booster Posts: 616

    That probably would be worth a try, although I'm not sure the account difference will help much...
  21. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +421

    You ought to just swallow your pride and download Opera 7.53 and use it. Its more easily customizable than firefox, it looks better "out of the box", and it has all of the basic stuff firefox offers (that is better than IE). The only thing I can think of that firefox offers that is superior to Opera is about:config and what you can do in there. But I bet a vast majority of newcommers to firefox don't even know about that. Everyone that wants to attempt an alternate browser uses firefox, and I have absolutely no idea why. I even asked about it in a thread here once and didn't get very good responses.

    /me steps down off his soapbox
    I don't preach stuff like this often (aside from some jabbing in the irc channel), just thought with the abundance of pro firefox people here and nobody to offer any of another side warranted me stepping in.
  22. Rick

    Rick TechSpot Staff Posts: 4,572   +65

    The answer: It's open source and free. Opera is also free, but with the sacrafice of an advertisement... Which is extremely unappealing.
  23. Didou

    Didou Bowtie extraordinair! Posts: 4,274

    I have never & still do not install Firefox. I just download the ZIP file, extract the folder where I want it & launch the EXE file.

    When a new version comes out, I just delete the folder & extract the new one in the same location. Have you tried doing so ?
  24. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +421

    I just dl the exe, click it and then tell it what directory to install to, also checking the box to launch when install is done. Seems to be about the same amount of work to get it to run :)

    Opera does make you buy it to get rid of the ad, but if you have a screen resolution at 1028x764 or higher you can shift things around so the banner doesn't use up anything except 'white space'.
  25. JarrettMD

    JarrettMD TS Rookie

    Today, I also encountered the problem with Firefox not starting. I click the icon and nothing happens. I have uninstalled and reinstalled it three times and no luck. What is the bug with this program. Did Windows release some update which is somehow interfering with Firefox?
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