Friend having computer problems

By ingeborgdot · 8 replies
Jan 9, 2011
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  1. Another one of my friends called to come an look to see what was wrong with his computer. It is a home built computer built in July of 07.

    Here is the problem. I went and checked it out and this is what happened. I turned it on and just played around for a while and it worked fine. It ran smoothly, had good speed and looked just fine. I started doing some more things and opened up a couple browsers. I then went and turned on media player when the browsers were on and started listening to music. The screen got a little fuzzy and all the words and pictures etc went multi colored and the machine froze. The one thing I noticed though was that the speakers had some tat tat tat tat sounds continuously coming out of the speakers. I forced shut down and and restarted and tried the same things to have the same result. I know it is not media player that caused this to happen because media player was not opened when it happened to him. He just had several tabs and apps open at the time.

    Video card going bad? PSU? CPU? Memory?

    These are the components of the machine.
    Ultra Black Case w/450 Antec Smartpower power supply

    GIGABYTE GA-M57SLI-S4 Socket AM2

    NVIDIA nForce 570 SLI MCP ATX AMD Motherboard

    2 - Seagate Barracuda ES ST3320620NS 320GB
    7200 RPM SATA 3.0Gb/s Hard Drive

    AMD Athlon 64 X2 4600+ Windsor 2.4GHz
    Socket AM2 Processor Model ADA4600CUBOX

    Rosewill RCR-FD200 All-in-one USB 2.0 Black
    3.5" Card Reader with 1.44MB Floppy Drive

    Logitech 967692-0403 Beige & Black USB + PS/2 RF
    Wireless Ergonomics Desktop Comfort Laser Mouse Included

    LITE-ON Black SATA DVD-ROM Drive Model SHD-16S1S-05

    Sony NEC Optiarc 18X DVD±R DVD Burner with
    12X DVD-RAM Write Black SATA Model AD-7170S-0B

    CORSAIR XMS2 2GB (2 x 1GB) 240-Pin DDR2 SDRAM
    DDR2 800 (PC2 6400) Dual Memory Model TWIN2X2048-6400

    XFX GeForce 8500 GT 256MB PCI Express Video Card w/DVI
    It is raid 1 and one of the hdd went down a couple of months ago that I replaced for him.
  2. mailpup

    mailpup TS Special Forces Posts: 7,188   +470

    You could have overheating problems. Try checking the graphics card temperatures first.
  3. ingeborgdot

    ingeborgdot TechSpot Paladin Topic Starter Posts: 441

    No overheating. Nice temp at 25. Ran memtest for 24 hours and no errors. Put in a new psu and still the same problem. What next?
  4. jdillman1502

    jdillman1502 TS Enthusiast Posts: 120

    May not hurt to check and make sure you have the latest drivers for the your hardware.
  5. ingeborgdot

    ingeborgdot TechSpot Paladin Topic Starter Posts: 441

    I downloaded secunia 2.0 to help me out with this and also went and downloaded new graphic drivers. I had to leave after that so I am not sure if there are still problems. I told her to call me if it still happened.
  6. mailpup

    mailpup TS Special Forces Posts: 7,188   +470

    If the drivers don't help, try substituting a known good graphics card.
  7. ingeborgdot

    ingeborgdot TechSpot Paladin Topic Starter Posts: 441

    I'll have to order one.
  8. ingeborgdot

    ingeborgdot TechSpot Paladin Topic Starter Posts: 441

    After talking to someone I removed the video card from the 16x1 video slot and placed it in the other 16x2 video slot. I worked the machine to death and nothing happens now. It seems to work fine but what am I losing with this? Why would this work and not the other slot? It may go bad after they start really using it but at this time it seems to work.
  9. jdillman1502

    jdillman1502 TS Enthusiast Posts: 120

    The slot may just be going bad, simillar to a PCI slot or a RAM slot going out.

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