Gigaware 43-203 usb headset muted mic problem

[mpropst]

Hi
I've been using the Gigaware 43-203 usb headset from radio shack for a couple months
It used to work, now the mute button on the headset is stuck on mute so I can hear but not record

I tried a solution posted here (supposedly updated driver)

"forum.skype.com/index.php?showtopic=91359"

but it was for model 43-122 and did not fix the problem

I have confirmed the headset is not to blame
(went to radio shack and my headset works on their machine and a new one off the shelf does the same problem on my machine so its' in my machine

dell M60 precision laptop
win 2000 pro
audacity recording software
in sounds and multimedia \ audio \ sound recording \ preferred device = usb audio device
if i set it to SigmaTel (the internal sound card) it will record but with terrible quality

anyone have experience with a mic/headset mute system getting stuck in mute mode?

thanks
mark

 

[mpropst]

how embarrasing ... found it

Control panel / Sounds and multimedia / Audio / Sound recording / Volume
slider was moved all the way to the bottom which made mute lite come on in headset
no idea how the system moved the slider to zero cause I sure didn't but it's working now;....

Thanks to this site, it's great. I got the idea to look there by reading a similar post after posting this one.
mark