Goldman Sachs wants court to force Google to unsend an email

By Scorpus · 30 replies
Jul 2, 2014
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  1. Investment banking firm Goldman Sachs has accidentally sent an email containing "highly confidential" information to the wrong person, and now they're demanding Google unsend the email.

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  2. m4a4

    m4a4 TS Evangelist Posts: 953   +515

    Mmmm.... I feel like this could set a bad precedence; breaking one person's privacy to secure another's...
    Jad Chaar and MID.AS like this.
  3. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 9,715   +3,696

    It is neither Google's or the recipient's problem. They are not the ones that made the mistake.
  4. hahahanoobs

    hahahanoobs TS Evangelist Posts: 2,040   +678

    Watch, after this is over, Google will extend the time you have to cancel a sent email for everyone.
  5. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 9,715   +3,696

    Think of it as an "Email waiting room", a waiting period before the Email is actually sent. lol
  6. davislane1

    davislane1 TS Grand Inquisitor Posts: 4,736   +3,757

    Although I agree with you in principle, when King Kong shows up at Bobo's door asking for his banana back, it's certainly Bobo's problem.
  7. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 9,715   +3,696

    Yes but telling the carrier he has to go and take the banana back from Bobo without first confronting Bobo is wrong. That is the equivalent to Amazon sending a product to the wrong address and then asking for it back. The recipient is under no obligations to send it back, unless they have a moral code to follow.
  8. I think deleting an email you sent is a perfectly logical feature, I wish it were possible. I sometimes send emails erroneously, and I'd like to revert them. It's possible to delete Skype messages you sent, why can't the same be done with email? I see no difference, if it's in the same email "eco-system" (gmail). No technical reasons, just bureaucracy.
  9. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 9,715   +3,696

    Yeah I wish I could take back things I say all the time!
  10. Nilbud

    Nilbud TS Enthusiast Posts: 35   +10

    "the risk of unnecessary reputational[sic] damage to Goldman Sachs".
    If they had the slightest clue about Goldman Sachs' actual reputation based on their actual criminal actions, they could never have typed that sentence.
  11. wastedkill

    wastedkill TS Evangelist Posts: 1,423   +350

    So because Goldman sachs employees cant read they now want to force google to delete their mistakes when its already too late.... this is all over the news so its already too late! everyone will be checking their email and leaking those so called "confidentail" documents to reddit...
  12. Since when do I need to read with my own eyes the email to already have GS damaged by what they have done?
  13. VitalyT

    VitalyT Russ-Puss Posts: 3,663   +1,949

    Many people want the "unstupid" button, but it just doesn't exist, Alice ;)
  14. Skidmarksdeluxe

    Skidmarksdeluxe TS Evangelist Posts: 8,647   +3,274

    That's exactly how I feel. They can't hold the recipient or Google responsible for their stupidity. If I'd been the recipient I would've just deleted it thinking it was just spam and reported it to Google as spam on top of that.
    cliffordcooley likes this.
  15. treetops

    treetops TS Evangelist Posts: 2,073   +219

    Christ when will they just start legally treating emails like letters. We have had a mailing system for hundreds of years, why not use the knowledge we already gained concerning our privacy.
    TadMSTR likes this.
  16. misor

    misor TS Evangelist Posts: 1,283   +242

    Email sending is like any chess game. it is touch-move. :)
  17. davislane1

    davislane1 TS Grand Inquisitor Posts: 4,736   +3,757

    It wasn't a GS employee who sent the email; it was the employee of a contractor.

    GS only has a bad rap w/ the "little guy". Big clients (wealthy accounts and firms) are generally taken well care of, for obvious reasons. Leaking account information, though, stands to damage the latter relationships.
  18. Kibaruk

    Kibaruk TechSpot Paladin Posts: 3,286   +902

    How about this:

    Whenever you have to send confidential data, you actually check twice the recipients email before sending it.

    Sounds simple enough...
    cliffordcooley likes this.
  19. MikeAcker

    MikeAcker TS Enthusiast Posts: 33

    Cry cry cry. they should have put their confidentiality notes on these ha ha ho ho he he rof,lmfao

    This message may contain confidential information protected by law through attorney-client privilege or professional peer review/quality evaluation privilege. It is intended only for the individual or entity named above. It is prohibited for anyone else to disclose copy, distribute, or use the contents of this message. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
  20. Fbarnett

    Fbarnett TS Booster Posts: 210   +30

    I just checked my Gmail!!!! I am the chosen one!!!!!!!!!!
    cliffordcooley likes this.
  21. While they're at it, why don't they force google to turn back time just for the crack of it!!
  22. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    Hmm; Another example of lack of technical knowledge.

    The SMTP protocol (ie sending email) has no means to retract (ie delete) the message. In fact, the send side connects to what we see as the POP (ie read side of email) and does not even know or have access to the inbox of the recipient.

    In software engineering that is known as information hiding - - only one component knows how to do xyz or where an object is stored.
  23. thelatestmodel

    thelatestmodel TS Booster Posts: 117   +44

    Actually, these confidentiality notices mean basically nothing in court, and you might as well stop using them.
  24. Nick_Knac

    Nick_Knac TS Rookie

    Sloppy or obtuse use of language is a corporate disease of which I suspect Goldman Sachs is riven, and unfortunately we live in a corporate world. You cannot unsend any more than unjump or unsee. You cannot undo anything once you have done it, but you can remedy, cancel, or ameliorate what you have done by doing something else. So what corporate creep came up with 'unsend' I wonder? The concept is ludicrous. You can have unsent things but once they are sent – that’s it.
    The responsibility is Goldman Sachs', it was information they held in trust, and it was they who failed to secure it against accidental disclosure. It's for the courts to decide if the measures to secure confidentiality where reasonable. Goldman Sachs are right to do what they can to mitigate the effects of their error, but I don't see that it has anything whatever to do with Google. They are, or should only be, a conduit for communication as far as emails are concerned (the fact that they are not is another subject).
    The ownership of information is going to be an interesting side show to this, I hope.
  25. Night Hacker

    Night Hacker TS Enthusiast Posts: 125   +20

    This is sort of like saying something to someone and then demanding that they forget it. The damage has been done.

    One question I have is, why did a contractor have access to private email? Seems to me they have a more serious problem with security than just this one email being sent.
  26. Capaill

    Capaill TS Evangelist Posts: 452   +180

    There is no way Google is going to give an external entity the power to delete mails from someone else's account. As mentioned above, maybe they will add a feature to enable delayed sending, allowing you time to realise the mistake and cancel the send. That's about it.

    If the account is even active, surely by now with all the publicity the person has copied the document off the account and is having a good read through to see what parts can be sold. Or is waiting for GS to offer a nice big reward for the safe return of their document.

    Finders keepers. Losers weepers.

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