Solved Google redirect virus, MSE is disabled

[Broni]

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

 

[spiralstairs24]

ESET tells me "Can not get updates, is proxy configured?"

I checked IE options, and no check box on Proxy.

 

[Broni]

Please, run F-Secure Online Scanner

• Disable your Antivirus program.
• Checkmark I have read and accepted the license terms.
• Click on Run Check button.
• Quick scan (recommended) option will come pre-checked. Don't change it.
• Click on Start button.
• When scan is done, in Step 3: Clean the files, leave all settings as they're.
• Click Next button.
• Click Full report... button.
• Copy report's content and paste it into your next reply.

 

[spiralstairs24]

F-Secure ran. Here is the log. Now working on Adobe upgrade.

Scanning Report
Monday, August 22, 2011 18:52:43 - 19:03:27
Computer name: CLEMENTCONTR
Scanning type: Quick scan
Target: System


--------------------------------------------------------------------------------

16 malware found
TrackingCookie.Questionmarket (spyware)
System (Disinfected)
TrackingCookie.2o7 (spyware)
System (Disinfected)
TrackingCookie.Advertising (spyware)
System (Disinfected)
TrackingCookie.Atdmt (spyware)
System (Disinfected)
TrackingCookie.Doubleclick (spyware)
System (Disinfected)
TrackingCookie.Revsci (spyware)
System (Disinfected)
TrackingCookie.WebTrendsLive (spyware)
System (Disinfected)
TrackingCookie.Fastclick (spyware)
System (Disinfected)
TrackingCookie.Adbrite (spyware)
System (Disinfected)
TrackingCookie.Xiti (spyware)
System (Disinfected)
TrackingCookie.Webtrends (spyware)
System (Disinfected)
TrackingCookie.Mediaplex (spyware)
System (Disinfected)
TrackingCookie.Liveperson (spyware)
System (Disinfected)
TrackingCookie.Statcounter (spyware)
System (Disinfected)
TrackingCookie.Atwola (spyware)
System (Disinfected)
TrackingCookie.Yieldmanager (spyware)
System (Disinfected)

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 3851
System: 3851
Not scanned: 0
Actions:
Disinfected: 16
Renamed: 0
Deleted: 0
Not cleaned: 0
Submitted: 0

 

[spiralstairs24]

I installed Adobe Reader 10. There are no other versions in Add/Remove Programs.

 

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[spiralstairs24]

OTL got stuck on the Run Fix. At the bottom it says Processing Complete, but it did not reboot. Should I hard boot it?
(writing from my laptop)

 

[spiralstairs24]

Nevermind, it finished. Sorry...paniced for a sec there. Here is th final OTL log.
Thanks so much for all of your help. I really appreciate it. I was about at my wits end with this thing and was just about to format the drive. Really appreciated.

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Andrew
->Temp folder emptied: 535459456 bytes
->Temporary Internet Files folder emptied: 22589758 bytes
->Java cache emptied: 29625 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 456 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Frances
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: jwomack
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Owner

User: TEMP
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 664 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 532.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Andrew
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Frances
->Flash cache emptied: 0 bytes

User: jwomack
->Flash cache emptied: 0 bytes

User: LocalService
->Flash cache emptied: 0 bytes

User: NetworkService
->Flash cache emptied: 0 bytes

User: Owner

User: TEMP

Total Flash Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.26.5 log created on 08222011_193654

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

 

[Broni]

Way to go!!

Good luck and stay safe