SirCarnifex
Posts: 68 +0
Hello,
I've recently gotten a virus which installed a fake anti-virus program called Antimalware Doctor. It automatically started running during a routine scan I do with McAfee (and consequently stalled the McAfee scan). I used alt-F4 to close the program as fast as I could and then immediately started researching it online to see how I could remove it from my computer.
The advice I got seemed to work at first - remove certain files from the registry, close the process and deleting some files from the computer. It seemed to solve the problem of that false program popping up, but I was then getting redirects to my Google searches and randomly popping ads that came up in new tabs.
I started doing more research on that and while I was doing so, Antimalware Doctor popped up again with the same "scanning, your computer may be infected" thing. So now I'm here and looking for help to get rid of the redirects and the false anti-virus.
I started on the eight basic steps to do. I got the temporary files folders cleaned with TFC and then moved onto step 3 - malware bytes. This is where I got stuck. Malwarebytes tells me that it cannot connect to the server when it tries to update. If I'm supposed to update it before running and it can't update, should I just go ahead and run the scan? Or is there another way I can update it.
Due to the above I don't have any logs yet, sadly. I wish I had.
Thanks for any assistance. I'll be very, very happy to have this pesky virus gone from my computer!!!
I've recently gotten a virus which installed a fake anti-virus program called Antimalware Doctor. It automatically started running during a routine scan I do with McAfee (and consequently stalled the McAfee scan). I used alt-F4 to close the program as fast as I could and then immediately started researching it online to see how I could remove it from my computer.
The advice I got seemed to work at first - remove certain files from the registry, close the process and deleting some files from the computer. It seemed to solve the problem of that false program popping up, but I was then getting redirects to my Google searches and randomly popping ads that came up in new tabs.
I started doing more research on that and while I was doing so, Antimalware Doctor popped up again with the same "scanning, your computer may be infected" thing. So now I'm here and looking for help to get rid of the redirects and the false anti-virus.
I started on the eight basic steps to do. I got the temporary files folders cleaned with TFC and then moved onto step 3 - malware bytes. This is where I got stuck. Malwarebytes tells me that it cannot connect to the server when it tries to update. If I'm supposed to update it before running and it can't update, should I just go ahead and run the scan? Or is there another way I can update it.
Due to the above I don't have any logs yet, sadly. I wish I had.
Thanks for any assistance. I'll be very, very happy to have this pesky virus gone from my computer!!!