Help diagnosing BSOD on Win 7 Home Premium, BCCode: 1000007e

wired4tech

Posts: 137   +1
Hello,

I'm hoping someone can provide some insight into why I just received the following error:


Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	4105

Additional information about the problem:
  BCCode:	1000007e
  BCP1:	FFFFFFFFC0000005
  BCP2:	FFFFF800030E8FAD
  BCP3:	FFFFF8800C2C2838
  BCP4:	FFFFF8800C2C2090
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

The error also points some files that will help diagnosing this issue:
Code:
  C:\Windows\Minidump\050911-35615-01.dmp
  C:\Users\xxxxxx\AppData\Local\Temp\WER-121945-0.sysdata.xml

However, interestingly enough, I don't have access to view the first file in Notepad.
The second doesn't even exist.

I thought running "net user administrator /active:yes" from the cmd prompt would give me access to the first file, but it doesn't.

Here are my system specs:

Code:
Sony Vaio VPCCW23FD
OS: Win 7 Home Premium 64 bit, SP 1
RAM: 4 GB
Processor: Intel i3 M 330 @ 2.13 GHz


Security Software installed:
Code:
Avast! Free
Webroot Spy Sweeper
Spybot S&D (no tea timer and no background processes)
Malwarebytes' Anti-Malware


Any help would be much appreciated!

Thanks
 
If you can please do the following...

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
 
Thanks for the help.
I just got another BSOD


Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	4105

Additional information about the problem:
  BCCode:	35
  BCP1:	FFFFFA800B5A07D0
  BCP2:	0000000000000000
  BCP3:	0000000000000000
  BCP4:	0000000000000000
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1


Though I suspect that this is different from the last one. I was working on moving files from my USB to my external hard drive. Would that have caused the error above?

Also, I was unable to attach any of the dump files to this post (above the allowed limit of 200K) and wasn't able to attach the zipped archive either (invalid file error).

I've attached them to this link: sendspace dot com slash file slash 9cfkcn
Please let me know if this works.


Thanks for the help!
 
Have you tried using the Zip option provided by TechSpot that is found in the Manage Attachment button? It will compress your minidump files.
 
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