I think I have done all my homework before posting my own thread:
(1) I have read this (https://www.techspot.com/vb/topic65943.html, and decided to clean
(2) I have followed all these steps: http://forum.grisoft.cz/freeforum/read.php?4,27725,backpage= in safe mode.
(3) I then followed these instructions: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/ (Viruses/Spyware/Malware, preliminary removal instructions)
except I did not run succeed in running trend micro housecall. I tried numerous times in both firefox and explorer, and the browser always closed about 5 minutes into it.
I still have AVG Free Edition telling me there is a "threat detected" - Trojan Horse lop.as. I keep telling it to heal, but it keeps coming up. I have run AVG Free numerous times, and the virus always appears again.
I have read this thread on removing the virus I think I have (https://www.techspot.com/vb/topic67881.html, but also read this disclaimer: “This thread is for the use of kramer1113 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum”
I also read instructions about how to post an HJT log here (https://www.techspot.com/vb/topic19133.html)
I have Windows XP SP1, I re-imaged my computer a few days ago, and was going to get SP2 when this happened. So I didn’t want to get SP2 until this problem is resolved. Not sure if that’s the right idea or not.
I would really appreciate any help fixing this.
Thank you,
Melia
View attachment 12768
View attachment 12769
(1) I have read this (https://www.techspot.com/vb/topic65943.html, and decided to clean
(2) I have followed all these steps: http://forum.grisoft.cz/freeforum/read.php?4,27725,backpage= in safe mode.
(3) I then followed these instructions: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/ (Viruses/Spyware/Malware, preliminary removal instructions)
except I did not run succeed in running trend micro housecall. I tried numerous times in both firefox and explorer, and the browser always closed about 5 minutes into it.
I still have AVG Free Edition telling me there is a "threat detected" - Trojan Horse lop.as. I keep telling it to heal, but it keeps coming up. I have run AVG Free numerous times, and the virus always appears again.
I have read this thread on removing the virus I think I have (https://www.techspot.com/vb/topic67881.html, but also read this disclaimer: “This thread is for the use of kramer1113 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum”
I also read instructions about how to post an HJT log here (https://www.techspot.com/vb/topic19133.html)
I have Windows XP SP1, I re-imaged my computer a few days ago, and was going to get SP2 when this happened. So I didn’t want to get SP2 until this problem is resolved. Not sure if that’s the right idea or not.
I would really appreciate any help fixing this.
Thank you,
Melia
View attachment 12768
View attachment 12769