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Many users like to post system specs in their Profile.
System Specs are always helpful when you seek support, (see the first two suggestions).
And helpers may ask that you post some of your specs in your thread.
You can access many other online TechSpot guides Here.
We are here to help, if we can, but we need an information update, based on what BOOKWyrm has already suggested.
I am not wise enough, nor have the experience and knowledge to understand anything you said in your post.