Hey all, I've been working on this problem a few days and while doing research I came across this site. Great source of info! However, I can't seem to get rid of what SS&D calls Smitfraud-C.CoreServices. Symantec AntiVirus also shows something called Adware.WhenU and Adware.ZenoSearch that it cannot clean, delete or quarantine. I've tried the 15 step process, so here goes. AVG Antirootkit shows no root kits on the computer. Thank you so much in advance! K I rebooted and ran the scans again. This time, nothing. Hehe, thanks for the help!