Help wanted for analysing hijackthis log from my dads computer.

[ThePhantomPain]

Hello, could someone be nice enough to check the logfile from my fathers computer.
The computer has really big performance problems and knowing my father it might be a junkjard on there.

Your sincerely,

ThePhantomPain.

PS log file added.

 

[howard_hopkinso]

I can see nothing particularly nasty in your HJT log.

However, just to be on the safe side, I suggest you go HERE and follow the instructions exactly.

Regards Howard

 

[ThePhantomPain]

Still thanks for taking a look at the log-file for me, well I think it might be an unstable programme or something like that then.
I think I'll look for all the update drivers maybe too.

But thanks anyway.

Yours sincerely,

ThePhantomPain.

 

[howard_hopkinso]

No problem mate.

Just stop this process from running.

ALCMTR.EXE

This gets installed alongside the realtek sound drivers and is classed as spyware, because it phones home a lot with details about your system etc.

Then, search for and delete all instances of the file.

Regards Howard

 

[ThePhantomPain]

Owww okey, thanks mate, I saw recently that the process was causing some slow CPU timings recently, so that might be it.

Thanks a lot, I'll do so tomorrow, cause my dad won't let me do so now.

 

[ThePhantomPain]

And now it's time for my computer, I have had a problem with cleaning a small infection with spybot search & destroy.
It founded the infection, but right when it wanted to repair it, my computer gave an error and restarted.
After running the latter again to scan, the infection did not show again, but then an hour later it was back, had me startled.
Anyway here is a log-file from hijackThis from my computer.

Yours Sincerely,

ThePhantomPain.

 

[howard_hopkinso]

I can`t see anything nasty in your HJT log.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Run Spybot again and delete whatever it finds.

Reboot into normal mode and turn system restore back on and rehide your protected OS files.

Let me know if this helps. If it doesn`t, please give details of the files found by Spybot.

Regards Howard

This thread is for the use of ThePhantomPain only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[ThePhantomPain]

Ok thx a lot will do it as soon as I get home.

 

[ThePhantomPain]

Logfile from a friend

Could someone be as nice as to look at this logfile from a friend off mine.
Could you also be as nice as to put eventual steps in a txt file cause, I need to send it back to him and I do not live near him.

Thanks in advance.

Yours sincerely,

ThePhantomPain

 

[howard_hopkinso]

Please rename HijackThis.exe as per these instructions.

Post a fresh HJT log.

Regards Howard

This thread is for the use of ThePhantomPain only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[ThePhantomPain]

This is the new log.

 

[howard_hopkinso]

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Click start/run and type services.msc into the run box and press the enter key.

When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

SysYcp

Close the services window.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

aux.exe
ALCMTR.EXE

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O9 - Extra button: (no name) - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - (no file)

O16 - DPF: {11CEB573-67A6-4045-8417-9D217C024824} - http://xearl.com/81544589/10007/1/xp/BestInternet.cab

O23 - Service: SysYcp - Unknown owner - \\?\C:\Programme\Gemeinsame Dateien\Microsoft Shared\aux.exe (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Programme\Gemeinsame Dateien\Microsoft Shared\aux.exe

ALCMTR.EXE Search your system for this file and delete all instances of it.

Reboot into normal mode, turn system restore back on and rehide your protected OS files.

Post a fresh HJT log and let me know how your system is running.

Regards Howard

This thread is for the use of ThePhantomPain only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[ThePhantomPain]

The new log as requested.

 

[howard_hopkinso]

Your HJT log is now clean.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of ThePhantomPain only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[ThePhantomPain]

I had to thank you for cleaning the mess out.