Put
HijackThis in e.g
C:\HJT and
NOT on your Desktop or in Temp!.
C:\DOCUME~1\Owner\LOCALS~1\Temp\Rar$EX00.828\HijackThis.exe
Boot in Safe Mode.
Switch System restore OFF, see how here.
In Windows Explorer, turn on "show all files and folders, including hidden and system". See how here.
Next, open Windows Task Manager.
On Windows 95/98/ME, press
CTRL+ALT+DELETE.
On Windows NT/2000/XP, press
CTRL+SHIFT+ESC.
Click the Processes tab, select the process (if there), click
End Process for:
ViewMgr.exe
dinst.exe
321102.exe
trycrt.exe
Next, try to UNinstall anything to do with (not delete yet!):
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
Next, run a HJT scan and (if still there) place a tick-mark in the little square before:
...................................................................................................
C:\Program Files\
Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\
dinst.exe
O4 - HKLM\..\Run: [SysEntry]
321102.exe
O4 - HKLM\..\Run: [lpt]
trycrt.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} (AxisMediaControl Class) -
http://webcam.gsu.edu/activex/AMC.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) -
https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) -
http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
...................................................................................................
Now click on the
Fix Checked button in HJT.
When done, from between the above dotted lines, delete the highlighted
bold files.
When a \
directory-name\ is
bold, delete everything in it, including that directory itself.
Delete all files and directories from: C:\Documents and Settings\[username]\Local Settings\Temp
Repeat this for ALL [usernames].
Delete all files and directories from: C:\WINDOWS\Temp (except files dated from TODAY).
Boot normal. When all OK, switch System Restore back on.
Also, STOP using Internet Explorer. Go to
www.getfirefox.com and Install Firefox and USE it. (IE is only for Windows-updates from now on!)
Upon installation, it will get all the favorites from IE.
Tell the wife and kids to NOT use IE anymore under any circumstance (otherwise deathpenalty, go to bed without dinner, etc. etc.)
