Solved Infected Windows Vista PC

[JoeVM]

# AdwCleaner v2.000 - Logfile created 09/08/2012 at 01:45:23
# Updated 30/08/2012 by Xplode
# Operating system : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
# User : Change me - GATEWAY-PC
# Boot Mode : Normal
# Running from : C:\Users\Change me\Desktop\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

File Found : C:\Program Files\Mozilla FireFox\Components\AskSearch.js
File Found : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
Folder Found : C:\Program Files\Ask.com
Folder Found : C:\Program Files\Fast Browser Search
Folder Found : C:\Program Files\Search Guard Plus
Folder Found : C:\Program Files\Search Guard PlusU
Folder Found : C:\Program Files\SGPSA
Folder Found : C:\Program Files\Trymedia
Folder Found : C:\Program Files\Viewpoint
Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\ProgramData\Viewpoint
Folder Found : C:\Users\Bryan\AppData\LocalLow\MyWebSearch
Folder Found : C:\Users\Change me\AppData\LocalLow\FunWebProducts
Folder Found : C:\Users\Change me\AppData\LocalLow\MyWebSearch
Folder Found : C:\Users\Mason\AppData\LocalLow\FunWebProducts
Folder Found : C:\Users\Mason\AppData\LocalLow\MyWebSearch

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\FocusInteractive
Key Found : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Found : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Found : HKCU\Software\AppDataLow\Software\MyWebSearch
Key Found : HKCU\Software\FBSearch
Key Found : HKCU\Software\FunWebProducts
Key Found : HKCU\Software\IGearSettings
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CF739809-1C6C-47C0-85B9-569DBB141420}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F0626A63-410B-45E2-99A1-3F2475B2D695}
Key Found : HKCU\Software\SGPUpdater
Key Found : HKCU\Software\XBTB03021
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Found : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1BB22D38-A411-4B13-A746-C2A4F4EC7344}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Found : HKLM\SOFTWARE\Classes\IMsiDe1egate.Application.1
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook
Key Found : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1
Key Found : HKLM\Software\Freeze.com
Key Found : HKLM\Software\MetaStream
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TBSB07183.TBSB07183Toolbar
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Found : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Found : HKLM\Software\Viewpoint
Key Found : HKU\S-1-5-21-3145862903-2119528392-1372316911-1000\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Found : HKU\S-1-5-21-3145862903-2119528392-1372316911-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKU\S-1-5-21-3145862903-2119528392-1372316911-1000\Software\Microsoft\Internet Explorer\SearchScopes\{CF739809-1C6C-47C0-85B9-569DBB141420}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v12.0 (en-US)

Profile name : default
File : C:\Users\Change me\AppData\Roaming\Mozilla\Firefox\Profiles\pc5okdv1.default\prefs.js

Found : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Found : user_pref("browser.search.selectedEngine", "AVG Secure Search");
Found : user_pref("extensions.mywebsearch.openSearchURL", "hxxp://search.mywebsearch.com/mywebsearch/opensea[...]

Profile name : default
File : C:\Users\Bryan\AppData\Roaming\Mozilla\Firefox\Profiles\tmyl751u.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Change me\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [5852 octets] - [08/09/2012 01:45:23]

########## EOF - C:\AdwCleaner[R1].txt - [5912 octets] ##########

 

[JoeVM]

ESET Online Scanner didn't find anything

 

[Broni]

Uninstall:
Java(TM) SE Runtime Environment 6 Update 1
Java(TM) 6 Update 23

======================================

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

==========================================

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the contents of that logfile with your next reply.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next...

• Double click on adwcleaner.exe to run the tool.
• Click on Uninstall.
• Confirm with yes.

======================================

We have one corrupted registry key affecting Windows firewall.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/

Download Vista.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find several files inside.
Double click on mpssvc.reg file and confirm the prompt.
Restart computer.
Post new FSS log.

See if Windows firewall works.

 

[JoeVM]

# AdwCleaner v2.000 - Logfile created 09/08/2012 at 16:27:57
# Updated 30/08/2012 by Xplode
# Operating system : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
# User : Change me - GATEWAY-PC
# Boot Mode : Normal
# Running from : C:\Users\Change me\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Program Files\Mozilla FireFox\Components\AskSearch.js
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
Folder Deleted : C:\Program Files\Ask.com
Folder Deleted : C:\Program Files\Fast Browser Search
Folder Deleted : C:\Program Files\Search Guard Plus
Folder Deleted : C:\Program Files\Search Guard PlusU
Folder Deleted : C:\Program Files\SGPSA
Folder Deleted : C:\Program Files\Trymedia
Folder Deleted : C:\Program Files\Viewpoint
Folder Deleted : C:\ProgramData\Trymedia
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Users\Bryan\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\Change me\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Change me\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\Mason\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Mason\AppData\LocalLow\MyWebSearch

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\FocusInteractive
Key Deleted : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Deleted : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Deleted : HKCU\Software\AppDataLow\Software\MyWebSearch
Key Deleted : HKCU\Software\FBSearch
Key Deleted : HKCU\Software\FunWebProducts
Key Deleted : HKCU\Software\IGearSettings
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CF739809-1C6C-47C0-85B9-569DBB141420}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKCU\Software\SGPUpdater
Key Deleted : HKCU\Software\XBTB03021
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1BB22D38-A411-4B13-A746-C2A4F4EC7344}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKLM\SOFTWARE\Classes\IMsiDe1egate.Application.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TBSB07183.TBSB07183Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]

-\\ Mozilla Firefox v15.0.1 (en-US)

Profile name : default
File : C:\Users\Change me\AppData\Roaming\Mozilla\Firefox\Profiles\pc5okdv1.default\prefs.js

C:\Users\Change me\AppData\Roaming\Mozilla\Firefox\Profiles\pc5okdv1.default\user.js ... Deleted !

Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");
Deleted : user_pref("extensions.mywebsearch.openSearchURL", "hxxp://search.mywebsearch.com/mywebsearch/opensea[...]

Profile name : default
File : C:\Users\Bryan\AppData\Roaming\Mozilla\Firefox\Profiles\tmyl751u.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Change me\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [5981 octets] - [08/09/2012 01:45:23]
AdwCleaner[S1].txt - [5764 octets] - [08/09/2012 16:27:57]

########## EOF - C:\AdwCleaner[S1].txt - [5824 octets] ##########

 

[JoeVM]

Farbar Service Scanner Version: 06-08-2012
Ran by Change me (administrator) on 08-09-2012 at 17:00:53
Running from "C:\Users\Change me\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

 

[JoeVM]

It seems to be working but it tried to update windows again and it created a restore point and once it tried to download an update it failed.....I got an error code this time

WindowsUpdate_80096001" "WindowsUpdate_dt000

 

[Broni]

Is it some particular update or ANY update?

 

[JoeVM]

The computer hasn't been on 4 awhile so it said there was 17 new updates that fail so all of them

 

[JoeVM]

The cd drive says it can find the driver but encountered a problem installing it also .... not really sure whats going on

 

[Broni]

I don't see any issues regarding updates in your logs so try this MS "FixIt" tool: http://support.microsoft.com/kb/971058

As for CD drive try to uninstall it through Device Manager.
Restart computer and Windows should find it back.

 

[JoeVM]

I tried that for the cd drive already and it does the same thing where it says it found the driver but encounters a problem trying to in stall it

trying the MS fix tool now

 

[JoeVM]

I tried it but got an error : Trouble shooting cannot continue because an error occurred...... We're sorry but windows powershell failed to install ...try again later

 

[Broni]

Download Windows Repair (all in one) from this site

Install the program then run it.

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

Go to Step 4 and under "System Restore" click on Create button:

Go to Start Repairs tab and click Start button.

Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):

Click on box next to the Restart System when Finished. Then click on Start.

 

[JoeVM]

Thank You for your Detailed Reply . I did what you said and as soon I I restarted the computer it installed the cd drive and told me to restart the computer to install the updates . I did n they installed except one

Security Update for Windows Vista (KB2423089) error code WindowsUpdate 80073712 WindowsUpdate_dt000

Thank You for all Your Help I really Appreciate it

 

[Broni]

Good news

Try manual download: http://www.microsoft.com/en-us/download/details.aspx?id=4258

 

[JoeVM]

No luck

 

[Broni]

I can see this is the very same update which didn't want to install on my Vista as well.
I skipped it.

 

[JoeVM]

Oh ok I thought it was me ... Any other tips to speed this up and clean it out ? .... Like I said its not my computer so any help would be appreciated .

I also wanted to ask you do I still need to run combofix?

 

[Broni]

We did all possible cleanup.

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[JoeVM]

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Bryan
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Bryan(3)
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Change me
->Temp folder emptied: 32510 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 59021127 bytes
->Google Chrome cache emptied: 6497911 bytes
->Flash cache emptied: 506 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Maria
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Mason
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 30185619 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 81289 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 91.00 mb


[EMPTYFLASH]

User: All Users

User: Bryan
->Flash cache emptied: 0 bytes

User: Bryan(3)
->Flash cache emptied: 0 bytes

User: Change me
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Guest
->Flash cache emptied: 0 bytes

User: Maria

User: Mason
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Bryan
->Java cache emptied: 0 bytes

User: Bryan(3)

User: Change me
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Guest

User: Maria

User: Mason
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Unable to stop System Restore Service. Error code 1084. Restore points not cleared.
Unable to start System Restore Service. Error code 1084. Restore point not created.

OTL by OldTimer - Version 3.2.61.1 log created on 09112012_151102

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[JoeVM]

Take 2 I re ran it and it seemed to work this time ...

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Bryan
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Bryan(3)
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Change me
->Temp folder emptied: 32510 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 8073050 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 492 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Maria
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Mason
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 8.00 mb


[EMPTYFLASH]

User: All Users

User: Bryan
->Flash cache emptied: 0 bytes

User: Bryan(3)
->Flash cache emptied: 0 bytes

User: Change me
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Guest
->Flash cache emptied: 0 bytes

User: Maria

User: Mason
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Bryan
->Java cache emptied: 0 bytes

User: Bryan(3)

User: Change me
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Guest

User: Maria

User: Mason
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.61.1 log created on 09112012_151543

Files\Folders moved on Reboot...
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[JoeVM]

The computer is Running Much Better and loading faster . I took your Advice and installed the programs you mentioned on here .

The only other thing I'm not sure about is the Computer keeps trying to back up and fails because it says the recovery drive is full . It tells me to adjust the settings or delete files . I'm not sure what to delete and what to keep.

And there's only two User Profiles in Use but about 9 show up so I wanted to try n clean it up

Sorry about all the Questions But I REALLY APPRECIATE all of Your Help . I cant Thank You Enough
I like to mess with Computers but I never could of done this myself

 

[Broni]

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

Good luck and stay safe

 

[JoeVM]

Ok I will ... Thanxs again

 

[Broni]

You're very welcome