Inactive Js/heur help

[Pepp]

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7640

Windows 6.1.7601 Service Pack 1 (Safe Mode)
Internet Explorer 8.0.7601.17514

9/3/2011 1:05:10 AM
mbam-log-2011-09-03 (01-05-10).txt

Scan type: Quick scan
Objects scanned: 185713
Time elapsed: 1 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

[Pepp]

Did step 3. GMER said it found nothing. Help please.

 

[Bobbye]

Welcome to TechSpot! I'll be glad to help you when you give me some information- throwing at log out, giving no description is not the way to get help.

Js what?
heur what?

I don't assume anything. What is it you expect me to do leaving a log that is clean and no descriptions of your problems?
---------------------------> You do not need to repeat Malwarebytes or GMER.
Here are the steps for you to follow- note that there is another scan which will produce 2 logs:
If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
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My Guidelines: please read and follow:

• Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
• Read my instructions carefully. If you don't understand or have a problem, ask me.
• If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
• Follow the order of the tasks I give you. Order is crucial in cleaning process.
• File sharing programs should be uninstalled or disabled during the cleaning process..
• Observe these:
  [o] Don't use any other cleaning programs or scans while I'm helping you.
  [o] Don't use a Registry cleaner or make any changes in the Registry.
  [o] Don't download and install new programs- except those I give you.
• Please let me know if there is any change in the system.

If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
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