Laptop CD reading problem

[Minus]

Thanks in advance for any responses I get to this thread.

I have a new Gateway laptop, and I am having some problems getting certain CDs to read properly. Particularly, it is two Starcraft CDs that I'm trying to install on my laptop for college.

It is not a gaming laptop, but since Starcraft is such an old game, it can handle it well. In fact, I got the game on it once, but I had to struggle with it and try many time to get them to read properly. Unfortunately, I had to roll back my laptop and now have to reinstall.

When I put the CD in, nothing happens, even after waiting for an extended period of time. Then, after opening the ROM I get one of these two errors:

Exception Processing Message 0xc0000013 Parameters 0x75BC023C 0x8BDE8234 0x75BC023C 0x75BC023C

Error: 0x00000015: The device is not ready.
(SafeSF.cpp:64)

I would like to specify that it is not the CDs, they are in great shape and work perfectly well on my PC.

Any help would be greatly appreciated.

Thanks,
Minus

 

[tipstir]

What's the min requirements for this game? The laptop how old is it? Some business laptops just can't run games prior to 2003.

 

[Tedster]

depending upon how old, you may have to run it in compatibility mode. Especially if you are using vista.

 

[rickk1]

My first and only guess is that the cd is dirty and the cdrom is dirty too. You need to purchase a cd that cleans cdrom heads. When you purchase this, sometimes they come with an alcohol based solvent to clean cd's.

I get that problem from time to time and cleaning both the heads and the cd itself always makes the problem go away and it works as intended.

 

[tipstir]

If it's dirty you can buy a can of dust remover and a CD/DVD disc with tiny micro brushes on two side of disc that will clean the laser eye for you.