Please excuse my lack of knowledge!
I have recently received a digital camera as a gift, and seem to be unable to transfer images from it to my PC. I know the problem has something to do with my USB ports.
I have looked around on the internet and downloaded OS updates, but still I cannot seem to download images. I get an error message every time I try, which alerts me to the fact that the USB port I am using is too slow for the device.
I understand that there are two types of USB: 1.1 and 2.0, and that I need a 2.0 to work the camera.
When I look at my device manager this is what I see underneath my 'Universal Serial Bus Controller:
Intel (R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel (R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel (R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel (R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel (R) 82801G (ICH7 Family) USB2 Enhanced Universal Host Controller - 27CC
USB Mass Storage Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I thought they all must refer to ports, but I can only count 7 on my PC, so some must refer to something else (again, please excuse ignorance of subject!) But I noticed that as one of them refers to 'Enhanced' that must mean at least one of my ports is hi-speed.
I have tried the camera in all ports, and receive the same message. I have tried updating the drivers, but am told that nothing could be found.
If it the case that only one port is capable of hi-speed, how can I find which one it is? As my PC was made and hasn't been mass-produced, I am without any clues as to which port is which, and seem to have no way of finding out.
And if the port isn't working, how do I update driver successfully?
I am extrememly confused, and not a little frustrated and would appreciate any advice at all!!
I have recently received a digital camera as a gift, and seem to be unable to transfer images from it to my PC. I know the problem has something to do with my USB ports.
I have looked around on the internet and downloaded OS updates, but still I cannot seem to download images. I get an error message every time I try, which alerts me to the fact that the USB port I am using is too slow for the device.
I understand that there are two types of USB: 1.1 and 2.0, and that I need a 2.0 to work the camera.
When I look at my device manager this is what I see underneath my 'Universal Serial Bus Controller:
Intel (R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel (R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel (R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel (R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel (R) 82801G (ICH7 Family) USB2 Enhanced Universal Host Controller - 27CC
USB Mass Storage Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I thought they all must refer to ports, but I can only count 7 on my PC, so some must refer to something else (again, please excuse ignorance of subject!) But I noticed that as one of them refers to 'Enhanced' that must mean at least one of my ports is hi-speed.
I have tried the camera in all ports, and receive the same message. I have tried updating the drivers, but am told that nothing could be found.
If it the case that only one port is capable of hi-speed, how can I find which one it is? As my PC was made and hasn't been mass-produced, I am without any clues as to which port is which, and seem to have no way of finding out.
And if the port isn't working, how do I update driver successfully?
I am extrememly confused, and not a little frustrated and would appreciate any advice at all!!