ADVENT AL-096 Windows Vista Home Premium. Celeron M Guys, I'm at a loss as what to do. I have been given a laptop for the kids to use. I was sanatising it. ie removing users/pictures/music etc. Before doing this though I created an admin account so at least I would have access. When I had finished I went to shut it down.........a messeage can on the screen saying that the shutting down audio was still running and could not close. Click continue if you want to proceed. I clicked continue. The screen then showed the logging off logo and has stayed like that for the last 2 hours! If I press the power button the laptop goes into standby. When I press it again it shows the log off logo. It will not let me do anything else. I'll even reset the laptop if I could, but can't Hope someone has a bit of advice.