Hi plasma dragon00,
your log looks clean. Lets run some other scanners.
Please copy the fix to Notepad/Word, or print it, because you won't always have internet access!
Step 1: Disable Teatimer
Please disable
Teatimer as it may interfere with the fix.
First:
* Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
* Choose
Exit Spybot S&D Resident
Second:
* Open Spybot S&D
* Click
Mode, check
Advanced Mode
* Go To Left Panel, Click
Tools, then also in left panel, click
Resident
* If your firewall raises a question, say
OK
* Uncheck the box labeled
Resident Tea-Timer and OK any prompts.
* Use
File,
Exit to terminate Spybot
* Reboot your machine for the changes to take effect.
Step 2: Update Adobe Reader
Please make sure
Adobe Reader is up-to-date. I'm not sure whether your version has the
latest update, but it can't hurt to check.
Step 3: Update Java
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
* Download the latest version of Java Runtime Environment (JRE) 6 .
* Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
* Click the "Download" button to the right.
* Check the box that says: "Accept License Agreement".
* The page will refresh.
* Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
* Close any programs you may have running - especially your web browser.
* Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
* Check any item with Java Runtime Environment (JRE or J2SE) in the name.
* Click the Remove or Change/Remove button.
* Repeat as many times as necessary to remove each Java versions.
* Reboot your computer once all Java components are removed.
* Then from your desktop double-click on the download to install the newest version.
Step 4: Run CCleaner
CCleaner will remove everything from the temp/temporary folders but please note that it will not make back ups!
* Before first use, select
Options >
Advanced and UNCHECK
Only delete files in Windows Temp folder older than 48 hours
* Then select the items you wish to clean up.
o In the
Windows Tab:
+ Clean all entries in the
Internet Explorer section except
Cookies
+ Clean all the entries in the
Windows Explorer section
+ Clean all entries in the
System section
+ Clean all entries in the
Advanced section
+ Clean
any others that you choose
o In the Applications Tab:
+ Clean all except
cookies in the
Firefox/Mozilla section if you use it
+ Clean all in the
Opera section if you use it
+ Clean
Sun Java in the
Internet Section
+ Clean
any others that you choose
* Click the
Run Cleaner button.
* A pop up box will appear advising this process will permanently delete files from your system.
* Click
OK and it will scan and clean your system.
* Click
exit when done.
* If it asks you to reboot at the end, click
NO
NOTE: CCleaner should be run with the above settings for each User Account!
Step 5: Run Kaspersky Online Scan
Please do an online scan with
Kaspersky WebScanner
Click on
Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky,
Click
Yes.
* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on
NEXT
* Now click on
Scan Settings
* In the scan settings make sure that the following are selected:
o
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
o
Scan Options:
S
can Archives Scan Mail Bases
* Click
OK
* Now under select a target to scan:
Select
My Computer
* The program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
o Now click on the
Save as Text button:
* Save the file to your desktop.
Step 7: Post logs
# Fresh HijackThis log
# ComboFix log
And tell me how your computer is running - any problems ect.
Regards Jason
