By Hurriken ยท 17 replies
Dec 20, 2012
  1. .I could not run my virus checker.

    Here is DDS.

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
    Run by kfudge at 0:13:30 on 2012-12-20
    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3958.2419 [GMT -6:00]
    AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    ============== Running Processes ===============
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Program Files\IDT\WDM\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
    C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\AT&T\AT&T Communication Manager\AdminHelper.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files\IDT\WDM\AESTSr64.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\CheckPoint\SSL Network Extender\slimsvc.exe
    D:\Program Files (x86)\Dell\Reader 2.1\DVMExportService.exe
    C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
    C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\InstallFilterService.exe
    C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Sierra Wireless Inc\Common\SwiCardDetect64.exe
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
    C:\Program Files\DellTPad\Apntex.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
    C:\Program Files (x86)\Citrix\ICA Client\pnagent.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\AT&T\AT&T Communication Manager\attcm_AppStart.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\WinZip\WZQKPICK.EXE
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    ============== Pseudo HJT Report ===============
    uStart Page = hxxp://
    mWinlogon: Userinit = userinit.exe,
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -
    BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
    TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
    uRun: [attcm.exe] C:\Program Files (x86)\AT&T\AT&T Communication Manager\attcm.exe
    uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
    mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
    mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [attcm_AppStart.exe] "C:\Program Files (x86)\AT&T\AT&T Communication Manager\attcm_AppStart.exe"
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PROGRA~1.LNK - C:\Windows\Installer\{B2AE44CB-2AAB-4C08-A54B-D264BD604DA8}\Icon80951CEC.exe.20FBBF0A_A7E5_4BDE_9798_9811C3D135AC.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WINZIP~1.LNK - C:\Program Files (x86)\WinZip\WZQKPICK.EXE
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-Explorer: NoAutorun = dword:1
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableLUA = dword:0
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: PromptOnSecureDesktop = dword:0
    IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://
    DPF: {6EEFD7B1-B26C-440D-B55A-1EC677189F30} - hxxps://
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
    DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://
    TCP: NameServer =
    TCP: Interfaces\{5E86F69F-95AF-459D-B39C-57705EB59C50} : DHCPNameServer =
    TCP: Interfaces\{67EACAFA-9133-494F-A22D-DEE3D928C96F} : DHCPNameServer =
    TCP: Interfaces\{67EACAFA-9133-494F-A22D-DEE3D928C96F}\1454C434 : DHCPNameServer =
    TCP: Interfaces\{67EACAFA-9133-494F-A22D-DEE3D928C96F}\34F6E62696F6D205279667 : DHCPNameServer =
    TCP: Interfaces\{67EACAFA-9133-494F-A22D-DEE3D928C96F}\37075636472757D65646 : DHCPNameServer =
    TCP: Interfaces\{67EACAFA-9133-494F-A22D-DEE3D928C96F}\4556272756F6 : DHCPNameServer =
    TCP: Interfaces\{67EACAFA-9133-494F-A22D-DEE3D928C96F}\45865602059434143535F40225F6F6D602630383 : DHCPNameServer =
    TCP: Interfaces\{67EACAFA-9133-494F-A22D-DEE3D928C96F}\849402548707275637370274271607566796E656024585 : DHCPNameServer =
    TCP: Interfaces\{70F0CC49-03BD-49C6-92C4-5AE26678A83B} : DHCPNameServer =
    TCP: Interfaces\{ADE5874F-EB37-4060-9E4F-F219009B274A} : DHCPNameServer =
    TCP: Interfaces\{D0CC8A73-99C4-44F6-A934-714CBC34AF17} : DHCPNameServer =
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} -
    SSODL: WebCheck - <orphaned>
    x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -
    x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
    x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
    x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
    x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon
    x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
    x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
    x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://
    x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} -
    x64-Notify: igfxcui - igfxdev.dll
    x64-SSODL: WebCheck - <orphaned>
    ================= FIREFOX ===================
    FF - ProfilePath - C:\Users\kfudge.CYNOSURE\AppData\Roaming\Mozilla\Firefox\Profiles\h4sia741.default\
    FF - prefs.js: browser.startup.homepage - hxxp://
    FF - prefs.js: keyword.URL - hxxp://,157,0_0,Search,20121251,6902,0,63,0&p=
    FF - prefs.js: - Yahoo
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\3.0.40624.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
    FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll
    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
    ============= SERVICES / DRIVERS ===============
    R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-9-10 55280]
    R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdfltn.sys [2010-9-10 21040]
    R1 DVMIO;DVMIO;D:\Program Files (x86)\Dell\Reader 2.1\dvmio_x64.sys [2010-5-4 20624]
    R1 Teefer3;Symantec Endpoint Protection Firewall;C:\Windows\System32\drivers\Teefer3.sys [2011-11-3 53880]
    R2 AdminHelper.exe;AdminHelper.exe;C:\Program Files (x86)\AT&T\AT&T Communication Manager\AdminHelper.exe [2012-3-22 55728]
    R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2010-9-10 89600]
    R2 cpextender;Check Point SSL Network Extender;C:\Program Files (x86)\CheckPoint\SSL Network Extender\slimsvc.exe [2009-4-2 353672]
    R2 DvmMDES;DeviceVM Meta Data Export Service;D:\Program Files (x86)\Dell\Reader 2.1\DVMExportService.exe [2010-5-4 327680]
    R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-9-10 13336]
    R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\InstallFilterService.exe [2010-9-10 60928]
    R2 risdpcie;risdpcie;C:\Windows\System32\drivers\risdpe64.sys [2010-9-10 81920]
    R2 SCWFPFilter;SCWFPFilter;C:\Windows\System32\drivers\WFPFilter.sys [2012-1-10 25552]
    R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-12-13 3290896]
    R2 SwiCardDetectSvc;Sierra Wireless Card Detection Service;C:\Program Files (x86)\Sierra Wireless Inc\Common\SwiCardDetect64.exe [2011-6-24 317296]
    R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2011-11-3 1851224]
    R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Accelern.sys [2010-9-10 26160]
    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-9-10 172960]
    R3 cvusbdrv;Dell ControlVault;C:\Windows\System32\drivers\cvusbdrv.sys [2010-9-10 38440]
    R3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;C:\Windows\System32\drivers\e1k62x64.sys [2010-9-10 301232]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-11-13 138912]
    R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2011-1-20 158976]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-9-8 317440]
    R3 VNA;Check Point Virtual Network Adapter;C:\Windows\System32\drivers\vna.sys [2009-4-2 161256]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
    S3 FlashUSB;FlashUSB;C:\Windows\System32\drivers\FlashUSB_x64.sys [2011-12-19 19968]
    S3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-9-10 56344]
    S3 lgccm;LGE Change Configuration Module Service;C:\Windows\System32\drivers\lgccmx64.sys [2011-1-27 13824]
    S3 LGELTEADBus;LGE LTE AD600 Composite Device;C:\Windows\System32\drivers\LGELTEADBus.sys [2011-5-27 44032]
    S3 LGELTEADmdm;LGE LTE AD600 USB Device for Modem Communication;C:\Windows\System32\drivers\LGELTEADmdm.sys [2011-5-27 116480]
    S3 LGELTEADMux;LGE LTE AD600 Mux Enumerator ;C:\Windows\System32\drivers\LGELTEADMux.sys [2011-5-27 47616]
    S3 LGELTEADNdis;LGE AD600 USB NDIS Miniport Ethernet Adapter Service;C:\Windows\System32\drivers\LGELTEADNdis.sys [2011-5-27 51200]
    S3 LGELTEADprt;LGE AD600 USB Device for Serial Communication;C:\Windows\System32\drivers\LGELTEADprt.sys [2011-5-27 117120]
    S3 NxDrv;SonicWALL NetExtender Adapter;C:\Windows\System32\drivers\NxDrv.sys [2010-11-9 24264]
    S3 rimspci;rimspci;C:\Windows\System32\drivers\rimspe64.sys [2010-9-10 61952]
    S3 rixdpcie;rixdpcie;C:\Windows\System32\drivers\rixdpe64.sys [2010-9-10 55808]
    S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-7 59392]
    S3 USA19H;USA19H;C:\Windows\System32\drivers\USA19Hx64.sys [2011-2-19 740096]
    S3 USA19HP;USA19HP;C:\Windows\System32\drivers\USA19Hx64p.sys [2011-2-19 35840]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-4-2 1255736]
    =============== Created Last 30 ================
    2012-12-20 04:26:35 -------- d-----w- C:\Users\kfudge.CYNOSURE\AppData\Roaming\Malwarebytes
    2012-12-20 04:26:22 -------- d-----w- C:\ProgramData\Malwarebytes
    2012-12-20 04:26:21 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-12-20 04:26:21 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2012-12-19 01:53:44 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\4912.tmp
    2012-12-19 01:53:44 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\4902.tmp
    2012-12-19 01:53:44 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\48E1.tmp
    2012-12-17 14:13:42 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\92D1.tmp
    2012-12-17 14:13:42 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\92C0.tmp
    2012-12-17 14:13:42 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\92BF.tmp
    2012-12-13 20:30:28 5955856 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
    2012-12-10 22:11:48 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\E3BC.tmp
    2012-12-10 22:11:48 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\E3BB.tmp
    2012-12-10 22:11:48 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\E3BA.tmp
    2012-12-03 22:21:50 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\BDFF.tmp
    2012-12-03 22:21:50 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\BDEE.tmp
    2012-12-03 22:21:50 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\BDED.tmp
    2012-12-01 16:00:32 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\F4EA.tmp
    2012-12-01 16:00:32 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\F4DA.tmp
    2012-12-01 16:00:32 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\F4D9.tmp
    2012-11-30 04:57:37 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\FDC0.tmp
    2012-11-30 04:57:37 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\FDBF.tmp
    2012-11-30 04:57:37 0 ----a-w- C:\Users\kfudge.CYNOSURE\AppData\Local\FDAF.tmp
    2012-11-21 16:29:30 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin7.dll
    2012-11-21 16:29:30 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin6.dll
    2012-11-21 16:29:30 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
    2012-11-21 16:29:30 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
    2012-11-21 16:29:30 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
    2012-11-21 16:29:30 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
    2012-11-21 16:29:30 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin.dll
    ==================== Find3M ====================
    2012-12-20 05:34:18 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-12-20 05:34:18 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-10-25 09:12:26 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
    2012-10-25 09:12:26 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
    2012-10-09 13:28:36 60304 ----a-w- C:\Users\kfudge.CYNOSURE\g2mdlhlpx.exe
    2012-09-28 05:55:40 233120 ----a-w- C:\Windows\System32\drivers\wpshelper.sys
    ============= FINISH: 0:14:08.52 ===============
  2. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Malwarebytes Anti-Malware

    Database version: v2012.12.20.02

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    kfudge :: LAP-KFUDGE [administrator]

    12/19/2012 10:27:00 PM
    mbam-log-2012-12-19 (22-27-00).txt

    Scan type: Full scan (C:\|D:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 551406
    Time elapsed: 1 hour(s), 21 minute(s), 59 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 4
    C:\Users\kfudge.CYNOSURE\AppData\Local\Temp\comver.dll (Adware.GameSpyArcade) -> Quarantined and deleted successfully.
    C:\Users\kfudge.CYNOSURE\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\49\375828f1-3b8604aa (Trojan.Agent.BEWVGen) -> Quarantined and deleted successfully.
    C:\ProgramData\dsgsdgdsgdsgw.pad (Exploit.Drop.GSA) -> Quarantined and deleted successfully.
    C:\Users\kfudge.CYNOSURE\Downloads\eXplorer.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

  3. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Hi there. Doesn't look too bad...

    Junkware Removal Tool

    Please download Junkware Removal Tool to your desktop.
    • Warning! Once the scan is complete JRT will shut down your browser with NO warning.
    • Shut down your protection software now to avoid potential conflicts.
    • Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
    • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Copy and Paste the JRT.txt log into your next message.

    Adware Cleaning

    Please download AdwCleaner by Xplode onto your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • A logfile will automatically open after the scan has finished.
    • Please post the content of that logfile in your reply.
    • You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.
  4. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Junkware Removal Tool (JRT) by Thisisu
    Version: 4.2.0 (12.19.2012:2)
    OS: Windows 7 Professional x64
    Ran by kfudge on Thu 12/20/2012 at 8:31:46.98

    Working on the next step now.

    ~~~ Services

    ~~~ Registry Values

    ~~~ Registry Keys

    ~~~ Files

    ~~~ Folders

    ~~~ FireFox

    Successfully deleted: [File] C:\Users\kfudge.CYNOSURE\AppData\Roaming\mozilla\firefox\profiles\h4sia741.default\user.js

    ~~~ Event Viewer Logs were cleared

    Scan was completed on Thu 12/20/2012 at 8:37:56.96
    End of JRT log
  5. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    # AdwCleaner v2.101 - Logfile created 12/20/2012 at 08:42:22
    # Updated 16/12/2012 by Xplode
    # Operating system : Windows 7 Professional Service Pack 1 (64 bits)
    # User : kfudge - LAP-KFUDGE
    # Boot Mode : Normal
    # Running from : C:\Users\kfudge.CYNOSURE\Desktop\adwcleaner.exe
    # Option [Delete]

    ***** [Services] *****

    ***** [Files / Folders] *****

    ***** [Registry] *****

    Key Deleted : HKCU\Software\

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v9.0.8112.16421

    [OK] Registry is clean.

    -\\ Mozilla Firefox v17.0.1 (en-US)


    AdwCleaner[S1].txt - [608 octets] - [20/12/2012 08:42:22]

    ########## EOF - C:\AdwCleaner[S1].txt - [667 octets] ##########
  6. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    TDSSKiller Scan

    Please download and run TDSSKiller to your desktop as outlined below:

    Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

    For Windows XP, double-click to start.
    For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.



    Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.



    Click the Start Scan button.



    If a suspicious object is detected, the default action will be Skip, click on Continue
    If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
    Skip and click on Continue



    If malicious objects are found, they will show in the Scan results and offer three (3) options.

    Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.



    A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.
    Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.


    Here's a summary of what to do if you would like to print it out:

    If a suspicious object is detected, the default action will be Skip, click on Continue
    If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
    Skip and click on Continue

    If malicious objects are found, they will show in the Scan results and offer three (3) options.

    Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  7. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    It is finding 4 problems but "Cure" is not one of my options. I have "skip", "Copy to quarantine", and Delete. I will wait for your answer.
  8. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Skip for now and post the log please. :)
  9. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    File is attached.

    Attached Files:

  10. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Looks good!

    ESET Online Scan

    Please run a free online scan with the ESET Online Scanner
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.
    • Click Start or wait for the scanner to load.
    • Make sure that the options Remove found threats and the option Scan unwanted applications are checked.
    • Click Scan (This scan can take several hours, so please be patient)
    • Once the scan is completed, there are a couple of things to keep in mind:
    • 1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.
    • 2. If threats WERE detected, click on List of Threats Found, Export to Text it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.
    • Open the logfile from wherever you saved it
    • Copy and paste the contents in your next reply.

    Any more issues?

    We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

    Many of the things to note for us would be:

    • Slow computer
    • Error messages
    • Fake antivirus alerts or the icon in the system tray
    • svchost.exe running at 100%
    • System crashes or blue screen of death

    Note: Absence of issues does not mean that you're protected in the future.
  11. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    OK, No problems found!

    Everything appears to be back to normal.
  12. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    We will finish up to make sure your computer is protected from malware in the future.

    Clean up System Restore

    Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."

    To manually create a new Restore Point
    • Go to Control Panel and select System and Maintenance
    • Select System
    • On the left select Advance System Settings and accept the warning if you get one
    • Select System Protection Tab
    • Select Create at the bottom
    • Type in a name I.e. Clean
    • Select Create
    Now we can purge the infected ones
    • Go back to the System and Maintenance page
    • Select Performance Information and Tools
    • On the left select Open Disk Cleanup
    • Select Files from all users and accept the warning if you get one
    • In the drop down box select your main drive I.e. C
    • For a few moments the system will make some calculations:
    • Select the More Options tab
    • In the System Restore and Shadow Backups select Clean up
    • Select Delete on the pop up
    • Select OK
    • Select Delete
    Run OTC to remove our tools

    To remove all of the tools we used and the files and folders they created, please do the following:
    Please download OTC.exe by OldTimer:
    • Save it to your Desktop.
    • Double click OTC.exe.
    • Click the CleanUp! button.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes.
    Note:If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

    Purge old temporary files

    NOTE: If you already have this installed, you don't have to reinstall it.

    Please download CCleaner Slim and save it to your Desktop - Alternate download link

    When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
    Follow the prompts to install the program.

    • Double-click the CCleaner shortcut on the desktop to start the program.
    • A prompt will ask you if you want CCleaner to do a check to see what cookies it needs to keep. Allow that operation.
    • On the Cleaner tab, click on Run Cleaner on the bottom-right to run the program.
    • Important: Make sure that ALL browser windows are closed before selecting Run Cleaner, or it will ask if you want the program to close them for you (when you do this, all unsaved data may be lost in the browser).

    Caution: Only use the Registry feature if you are very familiar with the registry.
    Always back up your registry before making any changes. Exit CCleaner after it has completed it's process.

    Security Check

    Please download Security Check by screen317 from or
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  13. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    The first part I'm having trouble with. I created a new restore point but the following doesn't match my system.
    Now we can purge the infected ones
    • Go back to the System and Maintenance page
    • Select Performance Information and Tools
    • On the left select Open Disk Cleanup
    • Select Files from all users and accept the warning if you get one
    I just realized that I should have told you that this isn't the computer in my profile(duh) this is a laptop with Win7
  14. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Go to CCleaner for the next step, while doing that, also click on the Tools > System Restore tabs. Select all the Restore Points and hit Remove.
  15. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Results of screen317's Security Check version 0.99.56
    Windows 7 Service Pack 1 x64 (UAC is disabled!)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Symantec Endpoint Protection
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version
    Java(TM) 6 Update 31
    Java version out of Date!
    Adobe Flash Player 11.5.502.135
    Adobe Reader XI
    Mozilla Firefox (17.0.1)
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
  16. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Java Update!

    Please download the newest version of Java from

    Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
    Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
    Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

    Once old versions are gone, please install the newest version.

    Read more about Java exploit problems

    Personal Tips on Preventing Malware

    See this page for more info about malware and prevention.

    Any other questions before I mark this topic solved?
  17. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Will do!

    Thank You for your help with this problem. You saved me a lot of time, stress, and perhaps even money! And I learned something!

    Have a Merry Christmas,

  18. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    You're welcome. And you do the same! :D
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