Inactive Maybe just adware?

glhglh

Posts: 701   +0
I was trying to look something up on my wife's computer this morning, it was slow, and a lot of unsavory adds were showing on pages they should not be showing (office depot)?

mbam shows clean:

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
Database version: v2013.03.20.07
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Bettyh :: BJH-HP-DESKTOP [administrator]
3/20/2013 7:57:43 AM
mbam-log-2013-03-20 (07-57-43).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 332026
Time elapsed: 7 minute(s), 42 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)

The dss log:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16470 BrowserJavaVersion: 10.17.2
Run by Bettyh at 8:06:58 on 2013-03-20
#Option Extended Search is enabled.
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3839.1930 [GMT -7:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
C:\Program Files (x86)\Schwab Performance Technologies\PortfolioCenter\SPTServer.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin64\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\Dwm.exe
C:\Windows\System32\rundll32.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Classic Shell\ClassicStartMenu.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Bettyh\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Laser App Enterprise\uformagent.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k wcssvc
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Users\Bettyh\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MMLoadDrv.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MMLoadDrv.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=US&userid=c4fe56e7-3c78-4eaa-b967-7069318396f8&searchtype=ds&q={searchTerms}
uSearch Page = hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=US&userid=c4fe56e7-3c78-4eaa-b967-7069318396f8&searchtype=ds&q={searchTerms}
uSearchAssistant = hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=US&userid=c4fe56e7-3c78-4eaa-b967-7069318396f8&searchtype=ds&q={searchTerms}
BHO: Coupon Companion Plugin: {11111111-1111-1111-1111-110211181104} - C:\Program Files (x86)\Coupon Companion Plugin\Coupon Companion Plugin.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RoboForm Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: &RoboForm Toolbar: {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: &RoboForm Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [SkyDrive] "C:\Users\Bettyh\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe" /background
uRun: [LaserAppUpdate] "C:\Program Files (x86)\Laser App Enterprise\uformagent.exe"
uRun: [Adobe Acrobat Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AdobeCollabSync.exe"
uRun: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Bettyh\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Bettyh\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Bettyh\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INTUIT~1.LNK - C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2009\QBW32.EXE
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: Show RoboForm Toolbar - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {03A89EFD-E023-B200-A22D-45F77558EB4C} - hxxps://content10.ilinc.com/download/AXCltInst11.dll
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect119b.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T28L10NSP6EP1-15324/event/ieatgpc1.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=724
TCP: NameServer = 192.168.1.5
TCP: Interfaces\{7158E672-700F-48CC-874A-BAEB6CE5F67A} : DHCPNameServer = 192.168.1.5
TCP: Interfaces\{D6E0349F-A58D-42DA-8B56-AEC8A39DF0ED} : DHCPNameServer = 192.168.1.5
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: SEP - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\WinLogoutNotifier.dll
x64-BHO: RoboForm Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-TB: &RoboForm Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
x64-Run: [Classic Start Menu] C:\Program Files\Classic Shell\ClassicStartMenu.exe
x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
x64-IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
x64-IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Bettyh\AppData\Roaming\Mozilla\Firefox\Profiles\50btk1p2.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://my.msn.com/
FF - prefs.js: keyword.URL - hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=US&userid=c4fe56e7-3c78-4eaa-b967-7069318396f8&searchtype=ds&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-02-05 16:27; extension21804@extension21804.com; C:\Users\Bettyh\AppData\Roaming\Mozilla\Firefox\Profiles\50btk1p2.default\extensions\extension21804@extension21804.com
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-8-25 75904]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-8-25 38016]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\SEP\0C01029F\136B.105\x64\SymDS64.sys [2011-6-17 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\SEP\0C01029F\136B.105\x64\SymEFA64.sys [2011-6-17 928888]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\BASHDefs\20130301.011\BHDrvx64.sys [2013-3-5 1388120]
R1 IDSVia64;IDSVia64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\IPSDefs\20130319.001\IDSviA64.sys [2013-3-19 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\SEP\0C01029F\136B.105\x64\Ironx64.sys [2011-6-17 170104]
R1 SYMNETS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\SEP\0C01029F\136B.105\x64\symnets.sys [2011-6-17 386168]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-6-27 204288]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-6-27 365568]
R2 HP Power Assistant Service;HP Power Assistant Service;C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2010-9-28 107576]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-1-31 375728]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2011-9-16 15928]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2012-2-6 72216]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2011-9-15 88576]
R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2012-6-5 1248256]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]
R2 SepMasterService;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe [2011-6-17 137224]
R2 SPTServer;SPT PortfolioCenter Server;C:\Program Files (x86)\Schwab Performance Technologies\PortfolioCenter\SPTServer.exe [2011-12-11 9430200]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2011-5-1 46136]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-3-30 114704]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-11 138912]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-4-2 1002848]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-4-21 471144]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-4-3 38456]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 c2wts;Claims to Windows Token Service;C:\Program Files\Windows Identity Foundation\v3.5\c2wtshost.exe [2011-5-10 15768]
S3 EvoMouseDriverFilterHidUsb;Evoluent Mouse Driver Filter;C:\Windows\System32\drivers\EvoMouseDriverFilterHidUsb.sys [2010-6-23 25656]
S3 EvoMouseDriverMini;EvoMouseDriverMini;C:\Windows\System32\drivers\EvoMouseDriverMini.sys [2010-6-23 22584]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-1 33736]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2010-6-25 36928]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-2-19 19456]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-2-19 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-4-29 1255736]
.
=============== Created Last 60 ================
.
2013-03-20 14:52:53 710504 ----a-w- C:\Windows\isRS-000.tmp
2013-03-20 14:52:28 -------- d-----w- C:\Users\Bettyh\AppData\Local\Programs
2013-03-19 09:16:54 9162192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8FDD37C8-760E-4BA7-AB36-BF9A9E9013F8}\mpengine.dll
2013-03-17 06:52:43 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys
2013-03-14 17:32:54 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-03-09 01:20:39 96664 ----a-w- C:\Program Files (x86)\Mozilla Firefox\webapprt-stub.exe
2013-02-27 11:00:58 2776576 ----a-w- C:\Windows\System32\msmpeg2vdec.dll
2013-02-19 22:17:05 3072 ----a-w- C:\Windows\System32\drivers\en-US\tsusbflt.sys.mui
2013-02-19 22:17:05 13312 ----a-w- C:\Windows\System32\TsUsbRedirectionGroupPolicyExtension.dll
2013-02-19 22:17:04 15360 ----a-w- C:\Windows\System32\RdpGroupPolicyExtension.dll
2013-02-19 22:17:04 13312 ----a-w- C:\Windows\System32\TsUsbRedirectionGroupPolicyControl.exe
2013-02-19 22:17:03 57856 ----a-w- C:\Windows\System32\drivers\TsUsbFlt.sys
2013-02-19 22:17:03 19456 ----a-w- C:\Windows\System32\drivers\rdpvideominiport.sys
2013-02-19 22:14:46 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2013-02-19 22:14:46 458712 ----a-w- C:\Windows\System32\drivers\cng.sys
2013-02-19 22:14:46 340992 ----a-w- C:\Windows\System32\schannel.dll
2013-02-19 22:14:46 247808 ----a-w- C:\Windows\SysWow64\schannel.dll
2013-02-19 22:14:46 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2013-02-19 22:14:46 154480 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2013-02-19 22:14:46 1448448 ----a-w- C:\Windows\System32\lsasrv.dll
2013-02-13 11:05:20 996352 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 11:05:20 768000 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 10:17:47 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-02-13 10:17:46 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-02-13 10:17:46 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-02-13 10:17:40 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-02-13 10:17:33 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-02-13 10:17:33 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-02-13 10:17:33 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-02-13 10:17:33 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-02-13 10:17:33 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-02-13 10:17:32 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-02-13 10:17:29 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-02-13 10:17:29 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-02-06 00:29:19 -------- d-----w- C:\Users\Bettyh\AppData\Local\Coupon Companion Plugin
2013-02-06 00:28:05 -------- d-----w- C:\Users\Bettyh\AppData\Local\Updater21804
2013-02-06 00:27:20 -------- d-----w- C:\Program Files (x86)\Coupon Companion Plugin
2013-01-29 22:58:50 -------- d-----w- C:\Program Files (x86)\Amazon
2013-01-23 20:11:57 -------- d-----w- C:\MATS
.
==================== Find6M ====================
.
2013-03-14 17:32:49 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-03-14 17:32:49 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-03-12 19:53:12 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-12 19:53:12 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-15 18:42:32 60304 ----a-w- C:\Users\Bettyh\g2mdlhlpx.exe
2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-02-02 06:57:02 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-02 06:47:24 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-02-02 06:47:19 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-02-02 06:42:18 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-02-02 06:41:51 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-02-02 06:38:01 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-02-02 03:38:35 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-02 03:30:32 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-02-02 03:30:21 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-02-02 03:26:47 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-02-02 03:26:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-02-02 03:23:28 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-01-17 09:28:58 273840 ------w- C:\Windows\System32\MpSigStub.exe
2013-01-13 21:17:03 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-01-13 21:17:02 2560 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-01-13 21:16:42 10752 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-01-13 21:12:46 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-01-13 21:11:21 4096 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-01-13 21:11:08 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-01-13 21:11:07 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-01-13 20:35:31 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-01-13 20:35:31 2560 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-01-13 20:35:18 10752 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-01-13 20:32:07 3584 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-01-13 20:31:48 4096 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-01-13 20:31:41 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-01-13 20:31:40 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-01-13 20:31:00 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll
2013-01-13 20:22:22 1988096 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2013-01-13 20:20:31 293376 ----a-w- C:\Windows\SysWow64\dxgi.dll
2013-01-13 20:09:00 249856 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll
2013-01-13 20:08:43 220160 ----a-w- C:\Windows\SysWow64\d3d10core.dll
2013-01-13 20:08:35 1504768 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-01-13 19:59:04 1643520 ----a-w- C:\Windows\System32\DWrite.dll
2013-01-13 19:58:28 1175552 ----a-w- C:\Windows\System32\FntCache.dll
2013-01-13 19:54:01 604160 ----a-w- C:\Windows\SysWow64\d3d10level9.dll
2013-01-13 19:53:58 207872 ----a-w- C:\Windows\SysWow64\WindowsCodecsExt.dll
2013-01-13 19:53:14 187392 ----a-w- C:\Windows\SysWow64\UIAnimation.dll
2013-01-13 19:51:30 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2013-01-13 19:49:17 363008 ----a-w- C:\Windows\System32\dxgi.dll
2013-01-13 19:48:47 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
2013-01-13 19:46:25 1080832 ----a-w- C:\Windows\SysWow64\d3d10.dll
2013-01-13 19:43:21 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2013-01-13 19:38:39 333312 ----a-w- C:\Windows\System32\d3d10_1core.dll
2013-01-13 19:38:32 1887232 ----a-w- C:\Windows\System32\d3d11.dll
2013-01-13 19:38:21 296960 ----a-w- C:\Windows\System32\d3d10core.dll
2013-01-13 19:37:57 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll
2013-01-13 19:25:04 245248 ----a-w- C:\Windows\System32\WindowsCodecsExt.dll
2013-01-13 19:24:33 648192 ----a-w- C:\Windows\System32\d3d10level9.dll
2013-01-13 19:24:30 221184 ----a-w- C:\Windows\System32\UIAnimation.dll
2013-01-13 19:20:42 194560 ----a-w- C:\Windows\System32\d3d10_1.dll
2013-01-13 19:20:04 1238528 ----a-w- C:\Windows\System32\d3d10.dll
2013-01-13 19:15:40 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2013-01-13 19:10:36 3928064 ----a-w- C:\Windows\System32\d2d1.dll
2013-01-13 19:02:06 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-01-13 18:34:58 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2013-01-13 18:32:43 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-01-13 18:09:52 522752 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2013-01-13 17:26:42 1158144 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2013-01-13 17:05:09 1682432 ----a-w- C:\Windows\System32\XpsPrint.dll
2013-01-04 06:11:21 2284544 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll
2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-14 23:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll
2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs
2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs
2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs
2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs
2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs
2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs
2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs
2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs
2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs
2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs
2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs
2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs
2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs
2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs
.
============= FINISH: 8:07:58.98 ===============
 
The snap......... looks wrong in that one.

the Attached log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/29/2011 5:37:50 PM
System Uptime: 3/20/2013 7:54:28 AM (1 hours ago)
.
Motherboard: FOXCONN | | 2AB1
Processor: AMD Phenom(tm) II X4 840T Processor | CPU 1 | 2900/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 823.829 GiB free.
D: is FIXED (NTFS) - 13 GiB total, 1.549 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is CDROM ()
M: is NetworkDisk (NTFS) - 466 GiB total, 124.938 GiB free.
P: is NetworkDisk (NTFS) - 466 GiB total, 124.938 GiB free.
R: is NetworkDisk (NTFS) - 273 GiB total, 148.525 GiB free.
S: is NetworkDisk (NTFS) - 466 GiB total, 124.938 GiB free.
T: is NetworkDisk (NTFS) - 466 GiB total, 124.938 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Virtual WiFi Miniport Adapter
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&2A60C241&0&01
Manufacturer: Microsoft
Name: Microsoft Virtual WiFi Miniport Adapter
PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&2A60C241&0&01
Service: vwifimp
.
==== System Restore Points ===================
.
RP346: 3/4/2013 11:39:45 PM - Windows Update
RP347: 3/8/2013 4:16:53 AM - Windows Update
RP348: 3/12/2013 8:47:41 AM - Windows Update
RP349: 3/14/2013 3:00:25 AM - Windows Update
RP350: 3/14/2013 10:31:01 AM - Installed Java 7 Update 17
RP351: 3/17/2013 3:00:12 AM - Windows Update
RP352: 3/18/2013 3:01:36 PM - Removed SupportSoft Assisted Service
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
8x8 Virtual Office Outlook Plugin
941Express 2011
941Express 2012
941Express 2013
Adobe Acrobat X Pro
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Advanced System Optimizer
Amazon Kindle
AMD APP SDK Runtime
AMD Drag and Drop Transcoding
AMD Fuel
AMD Media Foundation Decoders
AMD VISION Engine Control Center
Anti-Twin (Installation 12/22/2011)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ARO 2011
ATI AVIVO64 Codecs
ATI Catalyst Install Manager
ATI Problem Report Wizard
Audacity 1.2.6
Bing Rewards Client Installer
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cisco WebEx Meetings
Classic Shell
Coupon Companion Plugin
CyberLink DVD Suite Deluxe
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox
EPSON Scan
FeedDemon
GoToMeeting 5.4.0.1082
gPodder version 3.0.1
HP Auto
HP Client Services
HP Customer Experience Enhancements
HP MediaSmart DVD
HP Odometer
HP Power Assistant
HP Product Detection
HP Setup
HP Setup Manager
HP Support Information
HP Update
HP Vision Hardware Diagnostics
HTC BMP USB Driver
HTC Driver Installer
HTC Sync
HydraVision
iLinc 11 Client
iTunes
Jacquie Lawson Quick Send Widget
Java 7 Update 17
Java Auto Updater
Junk Mail filter update
Kobo
LabelPrint
Laser App Enterprise
LightScribe System Software
LogMeIn
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office Home and Business 2010
Microsoft Office Live Meeting 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2007
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2007
Microsoft Office Word MUI (English) 2010
Microsoft ReportViewer 2010 Redistributable
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Microsoft SQL Server Native Client
Microsoft Sync Framework 2.0 Core Components (x64) ENU
Microsoft Sync Framework 2.0 Provider Services (x64) ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft WSE 3.0 Runtime
Movie Theme Pack for HP MediaSmart Video
Mozilla Firefox 19.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
Multitrack Stopwatch
Network Recording Player
novaPDF v7 (novaPDF 7.4 printer)
OverDrive Media Console
PhotoNow!
PictureMover
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
PortfolioCenter
PortfolioCenter Management Console
Power2Go
PowerDirector
Python 2.7 PyGTK 2.24.0
Python 2.7.2
QuickBooks
QuickBooks Pro 2012
Quicken 2010
Quicken 2012
QuickTime
Realtek High Definition Audio Driver
Recovery Manager
Rhapsody
RoboForm 7-8-6-5 (All Users)
RoxioNow Player
Savings Bond Wizard
SearchYa Toolbar on IE and Chrome
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Setup1
Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002)
Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002)
SIW version 2011.10.29
Symantec Endpoint Protection
SyncToy 2.1 (x64)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768024) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VirtualCloneDrive
Visual Studio 2005 Tools for Office Second Edition Runtime
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Xerox Support Centre
YNAB 4 version 4.1.140
.
==== Event Viewer Messages From Past Week ========
.
3/20/2013 7:55:04 AM, Error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.
3/19/2013 3:59:01 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {69B37063-2BB6-43B5-A109-60E69A77840F} and APPID {CD11FAB6-1C0E-45E1-BA31-5C6008EF2607} to the user BJH-HP-Desktop\Bettyh SID (S-1-5-21-488789756-1709328057-1355559113-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
3/18/2013 3:00:04 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SPT PortfolioCenter Server service to connect.
3/18/2013 3:00:04 PM, Error: Service Control Manager [7000] - The SPT PortfolioCenter Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/18/2013 2:59:09 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
3/18/2013 2:59:09 PM, Error: Service Control Manager [7000] - The Spybot-S&D 2 Scanner Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/18/2013 2:43:41 PM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================

an
 
Hi there!

Adware Cleaning

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • A logfile will automatically open after the scan has finished.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.


Junkware Removal Tool

Please download Junkware Removal Tool to your desktop.
  • Warning! Once the scan is complete JRT will shut down your browser with NO warning.
  • Shut down your protection software now to avoid potential conflicts.
  • Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Copy and Paste the JRT.txt log into your next message.
 
Welcome Jay:
Here is the AdwCleaner log:
# AdwCleaner v2.115 - Logfile created 03/20/2013 at 16:52:32
# Updated 17/03/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : Bettyh - BJH-HP-DESKTOP
# Boot Mode : Normal
# Running from : F:\BJH virus\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\user.js
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\Program Files (x86)\Coupon Companion Plugin
Folder Deleted : C:\Program Files (x86)\iBryte
Folder Deleted : C:\Program Files (x86)\Ironsource
Folder Deleted : C:\Users\bettyh.HEDRICK\AppData\LocalLow\iBryte
Folder Deleted : C:\Users\Bettyh\AppData\Local\Coupon Companion Plugin
Folder Deleted : C:\Users\Bettyh\AppData\Local\Ilivid Player
Folder Deleted : C:\Users\Bettyh\AppData\Local\PackageAware
Folder Deleted : C:\Users\Bettyh\AppData\Local\Temp\Smartbar
Folder Deleted : C:\Users\Bettyh\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Bettyh\AppData\LocalLow\iBryte
Folder Deleted : C:\Users\Bettyh\AppData\Roaming\Mozilla\Firefox\Profiles\50btk1p2.default\extensions\{E71B541F-5E72-5555-A47C-E47863195841}
Folder Deleted : C:\Users\Bettyh\AppData\Roaming\Mozilla\Firefox\Profiles\50btk1p2.default\extensions\staged
Folder Deleted : C:\Users\Bettyh\AppData\Roaming\OpenCandy
Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Ironsource
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{15F6BCB7-BB0F-4A66-8762-4765B05597EB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1973277F-87B0-4EA3-9ED2-470A91D284CF}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{15F6BCB7-BB0F-4A66-8762-4765B05597EB}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{69332529-EEC8-4D0D-9FD3-202C4AE8E589}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\Software\Description
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\Ironsource
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{54B24FA9-87E8-47FC-8589-F9D382D8B299}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{5B45AC88-523C-431E-86D7-F339B2EE262E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{6801410E-CC88-42D6-A93B-909E95645407}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{8B0C188C-F6F3-484D-8225-E40262DDE633}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{2E9A2DCB-F5DB-40D0-8E62-3B47DD476A77}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{59B23951-2232-4AFB-81D4-64A8A16D457A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{81E522F1-9E90-47DD-A2CE-39B0C00274A0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{8E096DFB-6AB7-45C7-BF64-B313C7096529}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{996A9940-2F2C-4486-A479-439C4A15F278}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9B7D44BA-376C-456F-B289-5034270322FD}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9BD8FF26-2C71-4D35-9FE2-AD8D25AECC36}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BCE6E914-AEF0-4FEE-8FC8-06F9B42BF890}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BD8D5FFA-4F92-48AD-BFBE-7896916656F5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C92E6D80-EC54-45CC-AC4B-A7CF42F11B52}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D1CB564E-F38A-4F2A-8257-60E3F8BE9F34}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F293BBC0-DA7E-4CF1-9EEA-CE90CFE0DF86}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{FEFBC559-C3C7-4287-B05B-49D489B80749}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{21111111-1111-1111-1111-110211181104}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{819DC4CA-4FFF-4C2E-800D-F346471D99BC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\searchya
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E9A2DCB-F5DB-40D0-8E62-3B47DD476A77}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{59B23951-2232-4AFB-81D4-64A8A16D457A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{81E522F1-9E90-47DD-A2CE-39B0C00274A0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8E096DFB-6AB7-45C7-BF64-B313C7096529}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{996A9940-2F2C-4486-A479-439C4A15F278}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9B7D44BA-376C-456F-B289-5034270322FD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BD8FF26-2C71-4D35-9FE2-AD8D25AECC36}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCE6E914-AEF0-4FEE-8FC8-06F9B42BF890}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BD8D5FFA-4F92-48AD-BFBE-7896916656F5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C92E6D80-EC54-45CC-AC4B-A7CF42F11B52}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D1CB564E-F38A-4F2A-8257-60E3F8BE9F34}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F293BBC0-DA7E-4CF1-9EEA-CE90CFE0DF86}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FEFBC559-C3C7-4287-B05B-49D489B80749}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16470

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Search Page] = hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=US&userid=c4fe56e7-3c78-4eaa-b967-7069318396f8&searchtype=ds&q={searchTerms} --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Search Bar] = hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=US&userid=c4fe56e7-3c78-4eaa-b967-7069318396f8&searchtype=ds&q={searchTerms} --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://searchya.com/?chnl=ft-101&s=2&cr=751271859&cd=2XzutAtN2Y1L1QzuyBzz0A0C0CtD0B0A0CtDtDzzyD0D0FtC0DtN0D0TzutBtDtCtBtDtAtDyE --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Search - Default_Search_URL] = hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=US&userid=c4fe56e7-3c78-4eaa-b967-7069318396f8&searchtype=ds&q={searchTerms} --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Search - SearchAssistant] = hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=US&userid=c4fe56e7-3c78-4eaa-b967-7069318396f8&searchtype=ds&q={searchTerms} --> hxxp://www.google.com

-\\ Mozilla Firefox v19.0 (en-US)

File : C:\Users\benjamin\AppData\Roaming\Mozilla\Firefox\Profiles\6umdcnbn.default\prefs.js

Deleted : user_pref("extensions.crossriderapp21804.adsOldValue", -1);

File : C:\Users\Bettyh\AppData\Roaming\Mozilla\Firefox\Profiles\50btk1p2.default\prefs.js

Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationThankYouPage", true);
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationTime", 1360110429);
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationUserSettings.searchUserConifrmation", fal[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationUserSettings.setHomepage", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationUserSettings.setNewTab", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationUserSettings.setSearch", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.active", true);
Deleted : user_pref("extensions.crossriderapp21804.21804.addressbar", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.addressbarenhanced", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.backgroundjs", "\n\n//\n");
Deleted : user_pref("extensions.crossriderapp21804.21804.backgroundver", 32);
Deleted : user_pref("extensions.crossriderapp21804.21804.can_run_bg_code", true);
Deleted : user_pref("extensions.crossriderapp21804.21804.certdomaininstaller", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.changeprevious", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.InstallationTime.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.InstallationTime.value", "1360110429");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.InstallerParams.expiration", "Fri Feb 01 2030 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_aoi.expiration", "Fri Feb 01 2030 00:00:0[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_aoi.value", "1360110429");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_country_code.expiration", "Sat Mar 23 201[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_country_code.value", "%22US%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_crr.expiration", "Fri Feb 01 2030 00:00:0[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_crr.value", "1363464714");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_currenttime.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_currenttime.value", "%221362693935%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_hotfix20111102645.expiration", "Fri Feb 0[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_hotfix20111102645.value", "%221%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_installer_params.expiration", "Fri Feb 01[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_installer_params.value", "%7B%22source_id[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_installtime.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_installtime.value", "%221360939021%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_parent_zoneid.expiration", "Fri Feb 01 20[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_parent_zoneid.value", "%2214019%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_pc_20120828.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_pc_20120828.value", "1361326491111");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_product_id.expiration", "Fri Feb 01 2030 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_product_id.value", "%221175%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_zoneid.expiration", "Fri Feb 01 2030 00:0[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_zoneid.value", "%22139901%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.dbtest.expiration", "Fri Feb 01 2030 00:00:00 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.dbtest.value", "1361043887386");
Deleted : user_pref("extensions.crossriderapp21804.21804.description", "Coupon Companion");
Deleted : user_pref("extensions.crossriderapp21804.21804.domain", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.enablesearch", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.fbremoteurl", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.group", 0);
Deleted : user_pref("extensions.crossriderapp21804.21804.homepage", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.iframe", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.InstallerIdentifiers.expiration", "Fri Feb[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.InstallerIdentifiers.value", "%7B%22instal[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_appVer.expiration", "Fri Feb 01 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_appVer.value", "46");
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_lastVersion.expiration", "Fri Fe[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_lastVersion.value", "1");
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_meta.expiration", "Fri Feb 01 20[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_meta.value", "%7B%7D");
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_queue.expiration", "Fri Feb 01 2[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_queue.value", "%7B%7D");
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.SoftwareDetected.expiration", "Fri Feb 01 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.SoftwareDetected.value", "%7B%22AnySoftwar[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.js", "\n\nif(\"undefined\"!=typeof _GPL_PLUGIN){var _[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.manifesturl", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.name", "Coupon Companion Plugin");
Deleted : user_pref("extensions.crossriderapp21804.21804.newtab", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.opensearch", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1.code", "appAPI._cr_config={appID:fun[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1.name", "base");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1.ver", 4);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000014.code", "Array.prototype.indexO[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000014.name", "GPL Plugin (Loader)");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000014.ver", 15);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000015.code", "var a=appAPI.db.getLis[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000015.name", "GPL Background (BG)");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000015.ver", 34);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_13.code", "(function(a){a.selectedText[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_13.name", "CrossriderAppUtils");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_13.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_14.code", "if(typeof(appAPI)===\"undef[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_14.name", "CrossriderUtils");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_14.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_16.code", "if((typeof isBackground===\[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_16.name", "FFAppAPIWrapper");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_16.ver", 5);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_17.code", "if(typeof window!==\"undefi[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_17.name", "jQuery");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_17.ver", 3);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_21.code", "var CrossriderDebugManager=[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_21.name", "debug");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_21.ver", 3);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_22.code", "(function(a){appAPI.queueMa[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_22.name", "resources");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_22.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_28.code", "var CrossriderInitializerPl[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_28.name", "initializer");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_28.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_4.code", "var jQuery = $jquery_171 = $[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_4.name", "jquery_1_7_1");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_4.ver", 3);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_47.code", "(function(){appAPI.ready=fu[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_47.name", "resources_background");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_47.ver", 1);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_64.code", "(function(){var h=\"__CR_EM[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_64.name", "appApiMessage");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_64.ver", 1);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_72.code", "if(appAPI.__should_activate[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_72.name", "appApiValidation");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_72.ver", 1);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_78.code", "if(typeof jQuery!==\"undefi[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_78.name", "CrossriderInfo");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_78.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins_lists.plugins_0", "4,14,78,16,64,47,72,100001[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins_lists.plugins_1", "17,14,78,13,16,64,4,1,21,2[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins_lists.plugins_5", "4,14,78,13,16,64,47,72");
Deleted : user_pref("extensions.crossriderapp21804.21804.pluginsurl", "hxxp://app-static.crossrider.com/plugin[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.pluginsversion", 43);
Deleted : user_pref("extensions.crossriderapp21804.21804.publisher", "215 Apps");
Deleted : user_pref("extensions.crossriderapp21804.21804.searchstatus", 0);
Deleted : user_pref("extensions.crossriderapp21804.21804.setnewtab", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.settingsurl", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.thankyou", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.updateinterval", 360);
Deleted : user_pref("extensions.crossriderapp21804.21804.ver", 46);
Deleted : user_pref("extensions.crossriderapp21804.adsOldValue", -1);
Deleted : user_pref("extensions.crossriderapp21804.apps", "21804");
Deleted : user_pref("extensions.crossriderapp21804.bic", "13ce4895ea2849ac01dcc526196c85af");
Deleted : user_pref("extensions.crossriderapp21804.cid", 21804);
Deleted : user_pref("extensions.crossriderapp21804.firstrun", false);
Deleted : user_pref("extensions.crossriderapp21804.hadappinstalled", true);
Deleted : user_pref("extensions.crossriderapp21804.installationdate", 1361043873);
Deleted : user_pref("extensions.crossriderapp21804.lastcheck", 22725257);
Deleted : user_pref("extensions.crossriderapp21804.lastcheckitem", 22725257);
Deleted : user_pref("extensions.crossriderapp21804.modetype", "production");
Deleted : user_pref("extensions.crossriderapp21804.reportInstall", true);
Deleted : user_pref("extensions.crossriderapp21804.updating", true);
Deleted : user_pref("keyword.URL", "hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=US&[...]

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Bettyh\AppData\Local\Google\Chrome\User Data\Default\Preferences
JRT next

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [25254 octets] - [20/03/2013 16:52:32]

########## EOF - C:\AdwCleaner[S1].txt - [25315 octets] ##########
 
KRT Log:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.7.2 (03.15.2013:1)
OS: Windows 7 Professional x64
Ran by Bettyh on Wed 03/20/2013 at 17:21:36.00
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] hkey_current_user\software\microsoft\internet explorer\searchurl\\Default
Successfully repaired: [Registry Value] hkey_users\S-1-5-21-488789756-1709328057-1355559113-1000\software\microsoft\internet explorer\searchurl\\Default
Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchurl\\Default



~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_current_user\software\systweak
Successfully deleted: [Registry Key] hkey_local_machine\software\systweak
Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Bettyh\AppData\Roaming\drivercure"
Successfully deleted: [Folder] "C:\Users\Bettyh\AppData\Roaming\systweak"
Successfully deleted: [Folder] "C:\Users\Bettyh\appdata\local\updater21804"



~~~ FireFox

Successfully deleted: [Folder] C:\Users\Bettyh\AppData\Roaming\mozilla\firefox\profiles\50btk1p2.default\extensions\extension21804@extension21804.com
Successfully deleted the following from C:\Users\Bettyh\AppData\Roaming\mozilla\firefox\profiles\50btk1p2.default\prefs.js

user_pref("extensions.crossrider.bic", "13ce4895ea2849ac01dcc526196c85af");
Emptied folder: C:\Users\Bettyh\AppData\Roaming\mozilla\firefox\profiles\50btk1p2.default\minidumps [20 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 03/20/2013 at 17:29:13.56
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Here is mbam log:
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
Database version: v2013.03.21.06
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Bettyh :: BJH-HP-DESKTOP [administrator]
3/21/2013 12:07:04 AM
mbam-log-2013-03-21 (00-07-04).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 329957
Time elapsed: 5 minute(s), 8 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
and the dss log:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16470 BrowserJavaVersion: 10.17.2
Run by Bettyh at 0:04:17 on 2013-03-21
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3839.1909 [GMT -7:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
C:\Program Files (x86)\Schwab Performance Technologies\PortfolioCenter\SPTServer.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin64\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Classic Shell\ClassicStartMenu.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Bettyh\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Laser App Enterprise\uformagent.exe
C:\Windows\system32\svchost.exe -k wcssvc
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Users\Bettyh\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MMLoadDrv.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\explorer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RoboForm Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: &RoboForm Toolbar: {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: &RoboForm Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [SkyDrive] "C:\Users\Bettyh\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe" /background
uRun: [LaserAppUpdate] "C:\Program Files (x86)\Laser App Enterprise\uformagent.exe"
uRun: [Adobe Acrobat Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AdobeCollabSync.exe"
uRun: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Bettyh\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Bettyh\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Bettyh\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INTUIT~1.LNK - C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2009\QBW32.EXE
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: Show RoboForm Toolbar - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {03A89EFD-E023-B200-A22D-45F77558EB4C} - hxxps://content10.ilinc.com/download/AXCltInst11.dll
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect119b.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T28L10NSP6EP1-15324/event/ieatgpc1.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=724
TCP: NameServer = 192.168.1.5
TCP: Interfaces\{7158E672-700F-48CC-874A-BAEB6CE5F67A} : DHCPNameServer = 192.168.1.5
TCP: Interfaces\{D6E0349F-A58D-42DA-8B56-AEC8A39DF0ED} : DHCPNameServer = 192.168.1.5
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: SEP - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\WinLogoutNotifier.dll
x64-BHO: RoboForm Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-TB: &RoboForm Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-Run: [Classic Start Menu] C:\Program Files\Classic Shell\ClassicStartMenu.exe
x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
x64-IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
x64-IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Bettyh\AppData\Roaming\Mozilla\Firefox\Profiles\50btk1p2.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://my.msn.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-02-05 16:27; extension21804@extension21804.com; C:\Users\Bettyh\AppData\Roaming\Mozilla\Firefox\Profiles\50btk1p2.default\extensions\extension21804@extension21804.com
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-8-25 75904]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-8-25 38016]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\SEP\0C01029F\136B.105\x64\SymDS64.sys [2011-6-17 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\SEP\0C01029F\136B.105\x64\SymEFA64.sys [2011-6-17 928888]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\BASHDefs\20130301.011\BHDrvx64.sys [2013-3-5 1388120]
R1 IDSVia64;IDSVia64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\IPSDefs\20130320.001\IDSviA64.sys [2013-3-20 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\SEP\0C01029F\136B.105\x64\Ironx64.sys [2011-6-17 170104]
R1 SYMNETS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\SEP\0C01029F\136B.105\x64\symnets.sys [2011-6-17 386168]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-6-27 204288]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-6-27 365568]
R2 HP Power Assistant Service;HP Power Assistant Service;C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2010-9-28 107576]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-1-31 375728]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2011-9-16 15928]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2012-2-6 72216]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2011-9-15 88576]
R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2012-6-5 1248256]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]
R2 SepMasterService;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe [2011-6-17 137224]
R2 SPTServer;SPT PortfolioCenter Server;C:\Program Files (x86)\Schwab Performance Technologies\PortfolioCenter\SPTServer.exe [2011-12-11 9430200]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2011-5-1 46136]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-3-30 114704]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-11 138912]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-4-2 1002848]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-4-21 471144]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-4-3 38456]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 c2wts;Claims to Windows Token Service;C:\Program Files\Windows Identity Foundation\v3.5\c2wtshost.exe [2011-5-10 15768]
S3 EvoMouseDriverFilterHidUsb;Evoluent Mouse Driver Filter;C:\Windows\System32\drivers\EvoMouseDriverFilterHidUsb.sys [2010-6-23 25656]
S3 EvoMouseDriverMini;EvoMouseDriverMini;C:\Windows\System32\drivers\EvoMouseDriverMini.sys [2010-6-23 22584]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-1 33736]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2010-6-25 36928]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-2-19 19456]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-2-19 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-4-29 1255736]
.
=============== Created Last 30 ================
.
2013-03-21 00:31:53 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8FDD37C8-760E-4BA7-AB36-BF9A9E9013F8}\offreg.dll
2013-03-21 00:21:32 -------- d-----w- C:\Windows\ERUNT
2013-03-21 00:21:23 -------- d-----w- C:\JRT
2013-03-20 14:52:28 -------- d-----w- C:\Users\Bettyh\AppData\Local\Programs
2013-03-19 09:16:54 9162192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8FDD37C8-760E-4BA7-AB36-BF9A9E9013F8}\mpengine.dll
2013-03-17 06:52:43 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys
2013-03-14 17:32:54 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-03-09 01:20:39 96664 ----a-w- C:\Program Files (x86)\Mozilla Firefox\webapprt-stub.exe
2013-02-27 11:00:58 2776576 ----a-w- C:\Windows\System32\msmpeg2vdec.dll
2013-02-19 22:17:05 3072 ----a-w- C:\Windows\System32\drivers\en-US\tsusbflt.sys.mui
2013-02-19 22:17:05 13312 ----a-w- C:\Windows\System32\TsUsbRedirectionGroupPolicyExtension.dll
2013-02-19 22:17:04 15360 ----a-w- C:\Windows\System32\RdpGroupPolicyExtension.dll
2013-02-19 22:17:04 13312 ----a-w- C:\Windows\System32\TsUsbRedirectionGroupPolicyControl.exe
2013-02-19 22:17:03 57856 ----a-w- C:\Windows\System32\drivers\TsUsbFlt.sys
2013-02-19 22:17:03 19456 ----a-w- C:\Windows\System32\drivers\rdpvideominiport.sys
2013-02-19 22:14:46 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2013-02-19 22:14:46 458712 ----a-w- C:\Windows\System32\drivers\cng.sys
2013-02-19 22:14:46 340992 ----a-w- C:\Windows\System32\schannel.dll
2013-02-19 22:14:46 247808 ----a-w- C:\Windows\SysWow64\schannel.dll
2013-02-19 22:14:46 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2013-02-19 22:14:46 154480 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2013-02-19 22:14:46 1448448 ----a-w- C:\Windows\System32\lsasrv.dll
.
==================== Find3M ====================
.
2013-03-14 17:32:49 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-03-14 17:32:49 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-03-12 19:53:12 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-12 19:53:12 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-15 18:42:32 60304 ----a-w- C:\Users\Bettyh\g2mdlhlpx.exe
2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-02-02 06:57:02 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-02 06:47:24 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-02-02 06:47:19 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-02-02 06:42:18 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-02-02 06:41:51 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-02-02 06:38:01 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-02-02 03:38:35 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-02 03:30:32 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-02-02 03:30:21 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-02-02 03:26:47 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-02-02 03:26:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-02-02 03:23:28 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-01-17 09:28:58 273840 ------w- C:\Windows\System32\MpSigStub.exe
2013-01-13 21:17:03 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-01-13 21:17:02 2560 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-01-13 21:16:42 10752 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-01-13 21:12:46 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-01-13 21:11:21 4096 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-01-13 21:11:08 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-01-13 21:11:07 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-01-13 20:35:31 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-01-13 20:35:31 2560 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-01-13 20:35:18 10752 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-01-13 20:32:07 3584 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-01-13 20:31:48 4096 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-01-13 20:31:41 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-01-13 20:31:40 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-01-13 20:31:00 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll
2013-01-13 20:22:22 1988096 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2013-01-13 20:20:31 293376 ----a-w- C:\Windows\SysWow64\dxgi.dll
2013-01-13 20:09:00 249856 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll
2013-01-13 20:08:43 220160 ----a-w- C:\Windows\SysWow64\d3d10core.dll
2013-01-13 20:08:35 1504768 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-01-13 19:59:04 1643520 ----a-w- C:\Windows\System32\DWrite.dll
2013-01-13 19:58:28 1175552 ----a-w- C:\Windows\System32\FntCache.dll
2013-01-13 19:54:01 604160 ----a-w- C:\Windows\SysWow64\d3d10level9.dll
2013-01-13 19:53:58 207872 ----a-w- C:\Windows\SysWow64\WindowsCodecsExt.dll
2013-01-13 19:53:14 187392 ----a-w- C:\Windows\SysWow64\UIAnimation.dll
2013-01-13 19:51:30 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2013-01-13 19:49:17 363008 ----a-w- C:\Windows\System32\dxgi.dll
2013-01-13 19:48:47 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
2013-01-13 19:46:25 1080832 ----a-w- C:\Windows\SysWow64\d3d10.dll
2013-01-13 19:43:21 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2013-01-13 19:38:39 333312 ----a-w- C:\Windows\System32\d3d10_1core.dll
2013-01-13 19:38:32 1887232 ----a-w- C:\Windows\System32\d3d11.dll
2013-01-13 19:38:21 296960 ----a-w- C:\Windows\System32\d3d10core.dll
2013-01-13 19:37:57 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll
2013-01-13 19:25:04 245248 ----a-w- C:\Windows\System32\WindowsCodecsExt.dll
2013-01-13 19:24:33 648192 ----a-w- C:\Windows\System32\d3d10level9.dll
2013-01-13 19:24:30 221184 ----a-w- C:\Windows\System32\UIAnimation.dll
2013-01-13 19:20:42 194560 ----a-w- C:\Windows\System32\d3d10_1.dll
2013-01-13 19:20:04 1238528 ----a-w- C:\Windows\System32\d3d10.dll
2013-01-13 19:15:40 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2013-01-13 19:10:36 3928064 ----a-w- C:\Windows\System32\d2d1.dll
2013-01-13 19:02:06 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-01-13 18:34:58 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2013-01-13 18:32:43 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-01-13 18:09:52 522752 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2013-01-13 17:26:42 1158144 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2013-01-13 17:05:09 1682432 ----a-w- C:\Windows\System32\XpsPrint.dll
2013-01-05 05:53:43 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-01-05 05:00:15 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-01-05 05:00:11 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-01-04 06:11:21 2284544 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll
2013-01-04 05:46:09 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-01-04 04:51:16 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-01-04 03:26:48 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-01-04 02:47:35 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-01-04 02:47:34 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-01-04 02:47:34 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-01-04 02:47:33 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-01-03 06:00:54 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-01-03 06:00:42 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
.
============= FINISH: 0:05:25.02 ===============
 
aTTACH lOG:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/29/2011 5:37:50 PM
System Uptime: 3/20/2013 4:58:15 PM (8 hours ago)
.
Motherboard: FOXCONN | | 2AB1
Processor: AMD Phenom(tm) II X4 840T Processor | CPU 1 | 783/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 918 GiB total, 823.459 GiB free.
D: is FIXED (NTFS) - 13 GiB total, 1.549 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is CDROM ()
L: is Removable
M: is NetworkDisk (NTFS) - 466 GiB total, 119.221 GiB free.
P: is NetworkDisk (NTFS) - 466 GiB total, 119.221 GiB free.
R: is NetworkDisk (NTFS) - 273 GiB total, 147.9 GiB free.
S: is NetworkDisk (NTFS) - 466 GiB total, 119.221 GiB free.
T: is NetworkDisk (NTFS) - 466 GiB total, 119.221 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Virtual WiFi Miniport Adapter
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&2A60C241&0&01
Manufacturer: Microsoft
Name: Microsoft Virtual WiFi Miniport Adapter
PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&2A60C241&0&01
Service: vwifimp
.
==== System Restore Points ===================
.
RP346: 3/4/2013 11:39:45 PM - Windows Update
RP347: 3/8/2013 4:16:53 AM - Windows Update
RP348: 3/12/2013 8:47:41 AM - Windows Update
RP349: 3/14/2013 3:00:25 AM - Windows Update
RP350: 3/14/2013 10:31:01 AM - Installed Java 7 Update 17
RP351: 3/17/2013 3:00:12 AM - Windows Update
RP352: 3/18/2013 3:01:36 PM - Removed SupportSoft Assisted Service
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
8x8 Virtual Office Outlook Plugin
941Express 2011
941Express 2012
941Express 2013
Adobe Acrobat X Pro
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Advanced System Optimizer
Amazon Kindle
AMD APP SDK Runtime
AMD Drag and Drop Transcoding
AMD Fuel
AMD Media Foundation Decoders
AMD VISION Engine Control Center
Anti-Twin (Installation 12/22/2011)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ARO 2011
ATI AVIVO64 Codecs
ATI Catalyst Install Manager
ATI Problem Report Wizard
Audacity 1.2.6
Bing Rewards Client Installer
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cisco WebEx Meetings
Classic Shell
Coupon Companion Plugin
CyberLink DVD Suite Deluxe
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox
EPSON Scan
FeedDemon
GoToMeeting 5.4.0.1082
gPodder version 3.0.1
HP Auto
HP Client Services
HP Customer Experience Enhancements
HP MediaSmart DVD
HP Odometer
HP Power Assistant
HP Product Detection
HP Setup
HP Setup Manager
HP Support Information
HP Update
HP Vision Hardware Diagnostics
HTC BMP USB Driver
HTC Driver Installer
HTC Sync
HydraVision
iLinc 11 Client
iTunes
Jacquie Lawson Quick Send Widget
Java 7 Update 17
Java Auto Updater
Junk Mail filter update
Kobo
LabelPrint
Laser App Enterprise
LightScribe System Software
LogMeIn
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office Home and Business 2010
Microsoft Office Live Meeting 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2007
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2007
Microsoft Office Word MUI (English) 2010
Microsoft ReportViewer 2010 Redistributable
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Microsoft SQL Server Native Client
Microsoft Sync Framework 2.0 Core Components (x64) ENU
Microsoft Sync Framework 2.0 Provider Services (x64) ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft WSE 3.0 Runtime
Movie Theme Pack for HP MediaSmart Video
Mozilla Firefox 19.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
Multitrack Stopwatch
Network Recording Player
novaPDF v7 (novaPDF 7.4 printer)
OverDrive Media Console
PhotoNow!
PictureMover
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
PortfolioCenter
PortfolioCenter Management Console
Power2Go
PowerDirector
Python 2.7 PyGTK 2.24.0
Python 2.7.2
QuickBooks
QuickBooks Pro 2012
Quicken 2010
Quicken 2012
QuickTime
Realtek High Definition Audio Driver
Recovery Manager
Rhapsody
RoboForm 7-8-6-5 (All Users)
RoxioNow Player
Savings Bond Wizard
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Setup1
Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002)
Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002)
SIW version 2011.10.29
Symantec Endpoint Protection
SyncToy 2.1 (x64)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768024) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VirtualCloneDrive
Visual Studio 2005 Tools for Office Second Edition Runtime
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Xerox Support Centre
YNAB 4 version 4.1.140
.
==== End Of File ===========================
 
TDSSKiller Scan

Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

tdss_1.jpg


-------------------------

Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

tdss_2.jpg


------------------------

Click the Start Scan button.

tdss_3.jpg


-----------------------

If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue


tdss_4.jpg


----------------------

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.


tdss_5.jpg



--------------------

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

Sometimes these logs can be very large, in that case please attach it.

-------------------

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
 
Good work!

ESET Online Scan

Please run a free online scan with the ESET Online Scanner
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.
  • Click Start or wait for the scanner to load.
  • Make sure that the options Remove found threats and the option Scan unwanted applications are checked.
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, there are a couple of things to keep in mind:
  • 1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.
  • 2. If threats WERE detected, click on List of Threats Found, Export to Text File...save it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.
  • Open the logfile from wherever you saved it
  • Copy and paste the contents in your next reply.


Any more issues?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

  • Slow computer
  • Error messages
  • Fake antivirus alerts or the icon in the system tray
  • svchost.exe running at 100%
  • System crashes or blue screen of death

Note: Absence of issues does not mean that you're protected in the future.
 
OK, my wife said that at the end it showed one found, and the computer immediately froze. she rebotted it.

Here is the log:
ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
# version=8
# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=db370ab35bf04645bd14e98f06d0ebd5
# engine=13449
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=false
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2013-03-21 05:02:31
# local_time=2013-03-21 10:02:31 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776637 100 94 0 115428801 0 0
# scanned=262886
# found=1
# cleaned=1
# scan_time=5842
sh=0E4592FC56F6C83E5EFB2EA7DD2FD602EE535D41 ft=1 fh=ef9845bb459f2d77 vn="a variant of Win32/Adware.RegDefense application (cleaned by deleting - quarantined)" ac=C fn="C:\Program Files (x86)\RegServe\RSRegistryUtil.dll"
in programs/eset/quarantine, there are two files: 0E4592FC56F6C83E5EFB2EA7DD2FD602EE535D41.eset (nqf) & 0E4592FC56F6C83E5EFB2EA7DD2FD602EE535D41.eset

seeing the scan froze the computer before finishing, shall I rerun the scan?
 
Just for the heck of it:

OTL logfile created on: 3/21/2013 11:41:49 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\bettym\Desktop\3-20-2013 Virus checks
64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.64 Gb Total Physical Memory | 3.48 Gb Available Physical Memory | 61.61% Memory free
11.29 Gb Paging File | 9.08 Gb Available in Paging File | 80.45% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 919.41 Gb Total Space | 854.62 Gb Free Space | 92.95% Space Free | Partition Type: NTFS
Drive K: | 1862.56 Gb Total Space | 1707.82 Gb Free Space | 91.69% Space Free | Partition Type: FAT32

Computer Name: BGM-ACER-DESK | User Name: bettym | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/03/20 19:40:29 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\bettym\Desktop\3-20-2013 Virus checks\OTL.exe
PRC - [2013/02/15 11:00:38 | 001,314,328 | ---- | M] (Laser App Software Inc.) -- C:\Program Files (x86)\Laser App Enterprise\uformagent.exe
PRC - [2012/12/18 07:28:26 | 000,825,560 | ---- | M] (Adobe Systems Inc.) -- C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
PRC - [2012/12/18 06:28:10 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/12/14 16:49:28 | 000,398,184 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2012/06/28 13:52:20 | 000,296,056 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
PRC - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE
PRC - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE
PRC - [2012/02/08 18:12:08 | 000,265,928 | ---- | M] (SpeedBit Ltd.) -- C:\Program Files (x86)\SpeedBit Video Accelerator\VideoAcceleratorService.exe
PRC - [2011/08/04 20:35:28 | 000,626,792 | ---- | M] () -- C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
PRC - [2011/06/14 15:31:43 | 000,137,224 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
PRC - [2011/05/20 11:13:06 | 000,120,104 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
PRC - [2011/05/20 11:13:04 | 000,169,352 | ---- | M] () -- C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
PRC - [2011/05/13 15:42:54 | 000,177,448 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe
PRC - [2011/04/22 09:44:14 | 000,244,624 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe
PRC - [2010/11/09 23:30:00 | 000,145,288 | ---- | M] () -- C:\Windows\SysWOW64\WinMsgBalloonClient.exe
PRC - [2010/11/09 23:30:00 | 000,128,904 | ---- | M] () -- C:\Windows\SysWOW64\WinMsgBalloonServer.exe
PRC - [2010/11/09 23:30:00 | 000,071,560 | ---- | M] () -- C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe
PRC - [2010/11/09 23:29:00 | 000,128,904 | ---- | M] (AMD) -- C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe
PRC - [2010/06/02 16:26:20 | 000,132,464 | ---- | M] (Juniper Networks) -- C:\Program Files (x86)\Common Files\Juniper Networks\JUNS\dsAccessService.exe
PRC - [2010/05/04 12:07:22 | 000,503,080 | ---- | M] (Nero AG) -- C:\Program Files (x86)\Nero\Update\NASvc.exe
PRC - [2009/01/26 15:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe


========== Modules (No Company Name) ==========

MOD - [2011/08/04 20:35:28 | 000,626,792 | ---- | M] () -- C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
MOD - [2011/08/04 18:12:32 | 000,151,656 | ---- | M] () -- C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyHook.dll
MOD - [2011/05/20 11:13:04 | 000,206,216 | ---- | M] () -- C:\Program Files (x86)\Acer\clear.fi\MVP\Kernel\DMR\CLNetMediaDMA.dll
MOD - [2011/05/20 11:13:04 | 000,169,352 | ---- | M] () -- C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe


========== Services (SafeList) ==========

SRV:64bit: - [2013/01/27 12:34:32 | 000,379,360 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/01/27 12:34:32 | 000,022,056 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2012/12/19 16:32:12 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2012/12/19 12:56:00 | 000,240,640 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2011/08/05 12:53:12 | 000,467,680 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Zune\ZuneWlanCfgSvc.exe -- (ZuneWlanCfgSvc)
SRV:64bit: - [2011/08/05 12:53:12 | 000,306,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Zune\WMZuneComm.exe -- (WMZuneComm)
SRV:64bit: - [2011/08/05 12:53:06 | 008,277,728 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Zune\ZuneNss.exe -- (ZuneNetworkSvc)
SRV:64bit: - [2011/04/22 09:44:14 | 000,244,624 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe -- (Live Updater Service)
SRV:64bit: - [2010/09/22 18:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/07/13 18:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/13 18:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV - [2013/03/13 00:59:27 | 000,253,656 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/12/18 06:28:10 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/12/14 16:49:28 | 000,682,344 | ---- | M] (Malwarebytes Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2012/12/14 16:49:28 | 000,398,184 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2012/11/10 08:34:52 | 000,147,888 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\ramaint.exe -- (LMIMaint)
SRV - [2012/11/10 08:34:33 | 000,375,728 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe -- (LMIGuardianSvc)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
SRV - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
SRV - [2012/02/08 18:12:08 | 000,265,928 | ---- | M] (SpeedBit Ltd.) [Auto | Running] -- C:\Program Files (x86)\SpeedBit Video Accelerator\VideoAcceleratorService.exe -- (VideoAcceleratorService)
SRV - [2011/09/16 15:10:50 | 000,407,424 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe -- (LogMeIn)
SRV - [2011/06/17 16:10:08 | 002,591,232 | ---- | M] (Symantec Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin64\Smc.exe -- (SmcService)
SRV - [2011/06/17 15:50:36 | 000,324,528 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin64\snac64.exe -- (SNAC)
SRV - [2011/06/14 15:31:43 | 000,137,224 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe -- (SepMasterService)
SRV - [2010/11/09 23:29:00 | 000,128,904 | ---- | M] (AMD) [Auto | Running] -- C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe -- (AMD_RAIDXpert)
SRV - [2010/06/02 16:26:20 | 000,132,464 | ---- | M] (Juniper Networks) [Auto | Running] -- C:\Program Files (x86)\Common Files\Juniper Networks\JUNS\dsAccessService.exe -- (JuniperAccessService)
SRV - [2010/05/04 12:07:22 | 000,503,080 | ---- | M] (Nero AG) [Auto | Running] -- C:\Program Files (x86)\Nero\Update\NASvc.exe -- (NAUpdate)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 14:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/01/20 16:59:04 | 000,130,008 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2012/12/19 13:48:48 | 011,278,336 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2012/12/19 12:32:54 | 000,552,960 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2012/12/14 16:49:28 | 000,024,176 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/11/10 08:34:33 | 000,088,008 | ---- | M] (LogMeIn, Inc.) [File_System | Disabled | Stopped] -- C:\Windows\SysNative\LMIRfsClientNP.dll -- (LMIRfsClientNP)
DRV:64bit: - [2012/11/06 04:11:52 | 000,096,256 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
DRV:64bit: - [2012/04/09 10:13:58 | 000,057,472 | ---- | M] (Advanced Micro Devices) [Kernel | Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys -- (AODDriver4.2)
DRV:64bit: - [2012/02/29 23:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/08 10:39:33 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/09/16 15:10:50 | 000,072,216 | ---- | M] (LogMeIn, Inc.) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\LMIRfsDriver.sys -- (LMIRfsDriver)
DRV:64bit: - [2011/09/16 15:10:24 | 000,011,552 | ---- | M] (LogMeIn, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\lmimirr.sys -- (lmimirr)
DRV:64bit: - [2011/07/13 22:35:47 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/07/13 22:35:47 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/05/27 19:07:29 | 000,745,592 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\SysNative\drivers\SEP\0C01029F\136B.105\x64\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/05/27 19:07:29 | 000,040,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\SEP\0C01029F\136B.105\x64\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2011/05/20 17:50:02 | 000,062,136 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\Teefer.sys -- (Teefer2)
DRV:64bit: - [2011/05/17 19:32:27 | 000,928,888 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\SEP\0C01029F\136B.105\x64\SymEFA64.sys -- (SymEFA)
DRV:64bit: - [2011/05/16 07:55:28 | 000,533,096 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/05/13 15:37:54 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2011/05/10 19:54:58 | 000,170,104 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\SEP\0C01029F\136B.105\x64\Ironx64.sys -- (SymIRON)
DRV:64bit: - [2011/05/02 18:18:59 | 000,451,192 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\SEP\0C01029F\136B.105\x64\SymDS64.sys -- (SymDS)
DRV:64bit: - [2011/04/20 21:21:31 | 000,386,168 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\SEP\0C01029F\136B.105\x64\symnets.sys -- (SYMNETS)
DRV:64bit: - [2011/04/18 20:32:50 | 001,488,448 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\netr28x.sys -- (netr28x)
DRV:64bit: - [2011/03/17 05:04:20 | 000,188,544 | ---- | M] (Advanced Micro Devices, INC.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdxhc.sys -- (amdxhc)
DRV:64bit: - [2011/03/17 05:04:18 | 000,087,168 | ---- | M] (Advanced Micro Devices, INC.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdhub30.sys -- (amdhub30)
DRV:64bit: - [2011/03/14 20:25:56 | 000,280,656 | ---- | M] (Advanced Micro Devices, Inc) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\ahcix64s.sys -- (ahcix64s)
DRV:64bit: - [2010/11/20 20:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 20:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 20:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/07/13 09:57:08 | 000,069,736 | ---- | M] (ITE Tech. Inc. ) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\itecir.sys -- (itecir)
DRV:64bit: - [2010/02/18 10:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 17:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2013/03/12 18:27:45 | 002,087,664 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\VirusDefs\20130321.024\ex64.sys -- (NAVEX15)
DRV - [2013/03/12 18:27:45 | 000,126,192 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\VirusDefs\20130321.024\eng64.sys -- (NAVENG)
DRV - [2013/01/15 21:46:26 | 001,388,120 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\BASHDefs\20130301.011\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/08/31 17:19:50 | 000,513,184 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\IPSDefs\20130321.001\IDSviA64.sys -- (IDSVia64)
DRV - [2012/08/08 20:41:39 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/08/08 20:41:39 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/09/16 15:10:50 | 000,015,928 | ---- | M] (LogMeIn, Inc.) [Kernel | Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\rainfo.sys -- (LMIInfo)
DRV - [2009/07/13 18:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com
IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=AARTDF&pc=MAAR&src=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=AARTDF&pc=MAAR&src=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default Download Directory = C:\Users\bettym\Desktop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://acer.us.msn.com/?ocid=iehp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 33 73 2E 99 DE 74 CD 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{BCC40CE8-15C2-444A-BDBA-21CE38530639}: "URL" = http://www.google.com/search?q={sea...ource}&ie={inputEncoding?}&oe={outputEncoding?}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.10.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.10.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.11.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=15.0.4.53: c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=15.0.4.53: c:\program files (x86)\real\realplayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpchromebrowserrecordext;version=15.0.4.53: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprphtml5videoshim;version=15.0.4.53: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpplugin;version=15.0.4.53: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Acrobat: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\IPSFFPlgn\ [2013/03/21 03:20:34 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\web2pdfextension@web2pdf.adobedotcom: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn [2013/03/20 14:44:40 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{97E22097-9A2F-45b1-8DAF-36AD648C7EF4}: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2012/06/28 13:52:45 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2012/08/02 12:55:53 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
O2:64bit: - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\IPS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Adobe PDF Conversion Toolbar Helper) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (SmartSelect Class) - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O4:64bit: - HKLM..\Run: [LogMeIn GUI] C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe (LogMeIn, Inc.)
O4:64bit: - HKLM..\Run: [MSC] C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Acrobat Assistant 8.0] C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe (Adobe Systems Inc.)
O4 - HKLM..\Run: [Adobe Acrobat Speed Launcher] C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [ArcadeMovieService] C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe ()
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [TkBellExe] c:\program files (x86)\real\realplayer\Update\realsched.exe (RealNetworks, Inc.)
O4 - HKCU..\Run: [Adobe Acrobat Synchronizer] C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AdobeCollabSync.exe (Adobe Systems Incorporated)
O4 - HKCU..\Run: [HP Officejet Pro 8600 (NET)] C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - HKCU..\Run: [HP Officejet Pro 8600 (NET) #2] C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - HKCU..\Run: [LaserAppUpdate] C:\Program Files (x86)\Laser App Enterprise\uformagent.exe (Laser App Software Inc.)
O4 - HKLM..\RunOnce: [Z1] C:\Windows\SysWow64\cmd.exe (Microsoft Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoWelcomeScreen = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8:64bit: - Extra context menu item: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8:64bit: - Extra context menu item: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8:64bit: - Extra context menu item: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8:64bit: - Extra context menu item: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
O9 - Extra Button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe (Hewlett-Packard)
O9 - Extra 'Tools' menuitem : HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe (Hewlett-Packard)
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll (SpeedBit)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll (SpeedBit)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll (SpeedBit)
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll (SpeedBit)
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll (SpeedBit)
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll (SpeedBit)
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll (SpeedBit)
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll (SpeedBit)
O10 - Protocol_Catalog9\Catalog_Entries\000000000019 - C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll (SpeedBit)
O15 - HKCU\..Trusted Domains: simplybe.com ([www] https in Trusted sites)
O15 - HKCU\..Trusted Ranges: Range1 ([https] in Trusted sites)
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab (Microsoft Office Template and Media Control)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://schwabevents.webex.com/client/WBXclient-T27L10NSP32EP1-13926/event/ieatgpc1.cab (GpcContainer Class)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://securemeeting.schwab.com/dana-cached/sc/JuniperSetupClient.cab (JuniperSetupClientControl Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.5
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = hedrick.local
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{CD3B0A3A-9CD6-4F73-8896-5EE451DC19B1}: DhcpNameServer = 192.168.1.5
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18:64bit: - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O18:64bit: - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O18 - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O18 - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\SEP: DllName - (C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\WinLogoutNotifier.dll) - File not found
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/03/21 14:13:14 | 000,000,000 | ---D | C] -- C:\Users\bettym\Desktop\RK_Quarantine
[2013/03/20 23:37:27 | 000,000,000 | ---D | C] -- C:\Windows\Minidump
[2013/03/20 23:29:28 | 000,000,000 | ---D | C] -- C:\Program Files\Java
[2013/03/20 23:25:08 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\appmgmt
[2013/03/20 19:49:24 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/03/20 19:49:14 | 000,024,176 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/03/20 19:49:13 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/03/20 19:20:43 | 000,000,000 | ---D | C] -- C:\Users\bettym\Desktop\3-20-2013 Virus checks
[2013/03/20 15:18:53 | 000,000,000 | ---D | C] -- C:\1 - Faxes
[2013/03/19 10:36:06 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Hewlett-Packard
[2013/03/19 10:31:46 | 000,000,000 | ---D | C] -- C:\Users\bettym\AppData\Roaming\HpUpdate
[2013/03/12 12:35:36 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
[2013/03/12 12:35:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Coupons
[2012/08/07 13:12:14 | 001,178,624 | ---- | C] (CPUID) -- C:\Users\bettym\AppData\Roaming\siw_sdk.dll
[2007/12/23 10:58:18 | 000,140,824 | ---- | C] (MAPILab Ltd. & Add-in Express Ltd.) -- C:\Program Files (x86)\Common Files\secman.dll

========== Files - Modified Within 30 Days ==========

[2013/03/21 23:42:01 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/03/21 22:59:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/03/21 20:42:00 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/03/21 07:21:39 | 000,001,926 | ---- | M] () -- C:\Users\bettym\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Officejet Pro 8600 (Network).lnk
[2013/03/21 03:28:24 | 000,040,368 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/03/21 03:28:24 | 000,040,368 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/03/21 03:20:14 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/03/21 03:20:09 | 250,560,511 | -HS- | M] () -- C:\hiberfil.sys
[2013/03/20 23:37:15 | 995,060,880 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2013/03/20 23:19:34 | 000,778,834 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/03/20 23:19:34 | 000,660,068 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/03/20 23:19:34 | 000,120,996 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/03/20 19:49:24 | 000,001,154 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/03/20 19:47:20 | 000,000,308 | ---- | M] () -- C:\Windows\tasks\Laser App Enterprise Updates.job
[2013/03/20 19:30:27 | 000,002,667 | ---- | M] () -- C:\Users\Public\Desktop\Laser App Enterprise 10.lnk
[2013/03/20 15:21:01 | 000,000,495 | ---- | M] () -- C:\Users\bettym\Desktop\1 - Scans.lnk
[2013/03/20 15:20:07 | 000,000,495 | ---- | M] () -- C:\Users\bettym\Desktop\1 - Faxes.lnk
[2013/03/20 14:47:10 | 000,000,057 | ---- | M] () -- C:\ProgramData\Ament.ini
[2013/03/20 14:44:44 | 000,002,071 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Acrobat X Pro.lnk
[2013/03/20 14:39:24 | 000,422,576 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/03/19 09:09:45 | 000,917,667 | ---- | M] () -- C:\Users\bettym\Desktop\Scan.pdf
[2013/03/19 08:50:54 | 000,002,245 | ---- | M] () -- C:\Users\Public\Desktop\HP Officejet Pro 8600.lnk
[2013/03/19 08:50:54 | 000,001,197 | ---- | M] () -- C:\Users\Public\Desktop\Shop for Supplies - HP Officejet Pro 8600.lnk
[2013/03/05 10:16:31 | 000,009,606 | ---- | M] () -- C:\Users\bettym\Desktop\macsx3.csv
[2013/03/05 10:06:49 | 000,005,206 | ---- | M] () -- C:\Users\bettym\Desktop\macsx2.csv
[2013/03/05 10:06:33 | 000,003,271 | ---- | M] () -- C:\Users\bettym\Desktop\macsx.csv
[2013/02/21 14:23:57 | 003,046,769 | ---- | M] () -- C:\Users\bettym\Documents\Transaction Export.csv
[2013/02/20 04:01:13 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif

========== Files Created - No Company Name ==========

[2013/03/20 23:37:15 | 995,060,880 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2013/03/20 19:49:24 | 000,001,154 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/03/20 15:21:01 | 000,000,495 | ---- | C] () -- C:\Users\bettym\Desktop\1 - Scans.lnk
[2013/03/20 15:20:07 | 000,000,495 | ---- | C] () -- C:\Users\bettym\Desktop\1 - Faxes.lnk
[2013/03/20 14:47:10 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini
[2013/03/19 10:32:04 | 000,000,962 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\I.R.I.S. OCR Registration.lnk
[2013/03/19 09:09:44 | 000,917,667 | ---- | C] () -- C:\Users\bettym\Desktop\Scan.pdf
[2013/03/19 09:01:21 | 000,001,926 | ---- | C] () -- C:\Users\bettym\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Officejet Pro 8600 (Network).lnk
[2013/03/19 08:50:54 | 000,001,197 | ---- | C] () -- C:\Users\Public\Desktop\Shop for Supplies - HP Officejet Pro 8600.lnk
[2013/03/19 08:50:53 | 000,002,245 | ---- | C] () -- C:\Users\Public\Desktop\HP Officejet Pro 8600.lnk
[2013/03/05 10:16:26 | 000,009,606 | ---- | C] () -- C:\Users\bettym\Desktop\macsx3.csv
[2013/03/05 10:06:49 | 000,005,206 | ---- | C] () -- C:\Users\bettym\Desktop\macsx2.csv
[2013/03/05 10:06:33 | 000,003,271 | ---- | C] () -- C:\Users\bettym\Desktop\macsx.csv
[2012/08/12 15:01:16 | 000,055,472 | RHS- | C] () -- C:\ProgramData\ntuser.pol
[2012/08/06 15:28:34 | 000,060,864 | ---- | C] () -- C:\Users\bettym\g2mdlhlpx.exe
[2012/08/05 18:53:57 | 000,000,042 | ---- | C] () -- C:\Users\bettym\AppData\Roaming\mbam.context.scan
[2012/08/02 09:24:49 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2012/08/02 09:24:49 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2012/08/02 09:24:49 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2012/08/02 09:24:49 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2012/08/02 09:24:49 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2012/06/05 13:31:14 | 000,038,472 | ---- | C] () -- C:\Users\bettym\AppData\Roaming\Microsoft Excel 97-2003.ADR
[2012/06/05 13:30:46 | 000,000,028 | ---- | C] () -- C:\Windows\ODBC.INI
[2012/05/02 15:58:10 | 000,029,184 | ---- | C] () -- C:\Windows\SysWow64\kdbsdk32.dll
[2012/04/05 18:29:34 | 000,204,952 | ---- | C] () -- C:\Windows\SysWow64\ativvsvl.dat
[2012/04/05 18:29:34 | 000,157,144 | ---- | C] () -- C:\Windows\SysWow64\ativvsva.dat
[2011/10/17 08:17:22 | 000,032,256 | ---- | C] () -- C:\Windows\SysWow64\_regtlb.dll
[2011/09/12 16:06:16 | 000,003,917 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat
[2011/08/31 21:53:50 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2011/08/31 21:35:36 | 000,772,558 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI

========== ZeroAccess Check ==========

[2009/07/13 21:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/08 22:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 21:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 18:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 20:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 18:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\SysWow64\wbem\wbemess.dll

========== LOP Check ==========

[2012/02/08 13:04:28 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\CRM Software
[2012/07/03 09:56:52 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\Flamebrain Technologies Inc
[2012/07/11 13:00:57 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\Juniper Networks
[2012/06/05 09:12:37 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\Leadertech
[2012/02/08 09:51:13 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\OEM
[2012/08/12 10:57:24 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\PowerCinema
[2012/02/15 11:08:21 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\Softland
[2012/05/16 14:01:26 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\webex
[2012/02/08 09:53:41 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\Windows Live Writer
[2012/02/09 13:14:06 | 000,000,000 | ---D | M] -- C:\Users\bettym\AppData\Roaming\Xerox

========== Purity Check ==========


< End of report >

a
 
And extras:


[FONT=Calibri]OTL Extras logfile created on: 3/21/2013 11:41:49 PM - Run 1[/FONT]

[FONT=Calibri]OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\bettym\Desktop\3-20-2013 Virus checks[/FONT]

[FONT=Calibri]64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation[/FONT]

[FONT=Calibri]Internet Explorer (Version = 9.0.8112.16421)[/FONT]

[FONT=Calibri]Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]5.64 Gb Total Physical Memory | 3.48 Gb Available Physical Memory | 61.61% Memory free[/FONT]

[FONT=Calibri]11.29 Gb Paging File | 9.08 Gb Available in Paging File | 80.45% Paging File free[/FONT]

[FONT=Calibri]Paging file location(s): ?:\pagefile.sys [binary data][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)[/FONT]

[FONT=Calibri]Drive C: | 919.41 Gb Total Space | 854.62 Gb Free Space | 92.95% Space Free | Partition Type: NTFS[/FONT]

[FONT=Calibri]Drive K: | 1862.56 Gb Total Space | 1707.82 Gb Free Space | 91.69% Space Free | Partition Type: FAT32[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]Computer Name: BGM-ACER-DESK | User Name: bettym | Logged in as Administrator.[/FONT]

[FONT=Calibri]Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans[/FONT]

[FONT=Calibri]Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Extra Registry (SafeList) ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== File Associations ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>][/FONT]

[FONT=Calibri].url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>][/FONT]

[FONT=Calibri].cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Shell Spawning ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command][/FONT]

[FONT=Calibri]batfile [open] -- "%1" %*[/FONT]

[FONT=Calibri]cmdfile [open] -- "%1" %*[/FONT]

[FONT=Calibri]comfile [open] -- "%1" %*[/FONT]

[FONT=Calibri]exefile [open] -- "%1" %*[/FONT]

[FONT=Calibri]helpfile [open] -- Reg Error: Key error.[/FONT]

[FONT=Calibri]inffile [install] -- %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %1 (Microsoft Corporation)[/FONT]

[FONT=Calibri]InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)[/FONT]

[FONT=Calibri]InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)[/FONT]

[FONT=Calibri]piffile [open] -- "%1" %*[/FONT]

[FONT=Calibri]regfile [merge] -- Reg Error: Key error.[/FONT]

[FONT=Calibri]scrfile [config] -- "%1"[/FONT]

[FONT=Calibri]scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l[/FONT]

[FONT=Calibri]scrfile [open] -- "%1" /S[/FONT]

[FONT=Calibri]txtfile [edit] -- Reg Error: Key error.[/FONT]

[FONT=Calibri]Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1[/FONT]

[FONT=Calibri]Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)[/FONT]

[FONT=Calibri]Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)[/FONT]

[FONT=Calibri]Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)[/FONT]

[FONT=Calibri]Folder [explore] -- Reg Error: Value error.[/FONT]

[FONT=Calibri]Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command][/FONT]

[FONT=Calibri]batfile [open] -- "%1" %*[/FONT]

[FONT=Calibri]cmdfile [open] -- "%1" %*[/FONT]

[FONT=Calibri]comfile [open] -- "%1" %*[/FONT]

[FONT=Calibri]cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)[/FONT]

[FONT=Calibri]exefile [open] -- "%1" %*[/FONT]

[FONT=Calibri]helpfile [open] -- Reg Error: Key error.[/FONT]

[FONT=Calibri]piffile [open] -- "%1" %*[/FONT]

[FONT=Calibri]regfile [merge] -- Reg Error: Key error.[/FONT]

[FONT=Calibri]scrfile [config] -- "%1"[/FONT]

[FONT=Calibri]scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l[/FONT]

[FONT=Calibri]scrfile [open] -- "%1" /S[/FONT]

[FONT=Calibri]txtfile [edit] -- Reg Error: Key error.[/FONT]

[FONT=Calibri]Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1[/FONT]

[FONT=Calibri]Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)[/FONT]

[FONT=Calibri]Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)[/FONT]

[FONT=Calibri]Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)[/FONT]

[FONT=Calibri]Folder [explore] -- Reg Error: Value error.[/FONT]

[FONT=Calibri]Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Security Center Settings ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center][/FONT]

[FONT=Calibri]"cval" = 1[/FONT]

[FONT=Calibri]"FirewallDisableNotify" = 0[/FONT]

[FONT=Calibri]"AntiVirusDisableNotify" = 0[/FONT]

[FONT=Calibri]"UpdatesDisableNotify" = 0[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc][/FONT]

[FONT=Calibri]"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data][/FONT]

[FONT=Calibri]"AntiVirusOverride" = 0[/FONT]

[FONT=Calibri]"AntiSpywareOverride" = 0[/FONT]

[FONT=Calibri]"FirewallOverride" = 0[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center][/FONT]

[FONT=Calibri]"FirewallDisableNotify" = 0[/FONT]

[FONT=Calibri]"AntiVirusDisableNotify" = 0[/FONT]

[FONT=Calibri]"UpdatesDisableNotify" = 0[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus][/FONT]

[FONT=Calibri]"DisableMonitoring" = 1[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== System Restore Settings ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore][/FONT]

[FONT=Calibri]"DisableSR" = 0[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Firewall Settings ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile][/FONT]

[FONT=Calibri]"EnableFirewall" = 1[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\FirewallRules][/FONT]

[FONT=Calibri]"CoreNet-GP-LSASS-Out-TCP" = v2.0|Action=Allow|Active=TRUE|Dir=Out|Protocol=6|Profile=Domain|App=%SystemRoot%\system32\lsass.exe|Name=@FirewallAPI.dll,-25407|Desc=@FirewallAPI.dll,-25408|EmbedCtxt=@FirewallAPI.dll,-25000|AutoGenIPsec=FALSE|Edge=FALSE|[/FONT]

[FONT=Calibri]"CoreNet-DNS-Out-UDP" = v2.0|Action=Allow|Active=TRUE|Dir=Out|Protocol=17|Profile=Domain|RPort=53|App=%SystemRoot%\system32\svchost.exe|Svc=dnscache|Name=@FirewallAPI.dll,-25405|Desc=@FirewallAPI.dll,-25406|EmbedCtxt=@FirewallAPI.dll,-25000|AutoGenIPsec=FALSE|Edge=FALSE|[/FONT]

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[FONT=Calibri]"EnableFirewall" = 1[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile][/FONT]

[FONT=Calibri]"DisableNotifications" = 0[/FONT]

[FONT=Calibri]"EnableFirewall" = 1[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Authorized Applications List ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Vista Active Open Ports Exception List ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules][/FONT]

[FONT=Calibri]"{0294BB2F-6178-459D-8C46-8D1C40D6AD6B}" = rport=445 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{057550CC-1C7E-4C7B-A2F8-3A8DDC978C8C}" = lport=138 | protocol=17 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{08E024BB-596A-4DFF-A430-159062EB67CE}" = lport=10243 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{0BEF16DE-8FBE-4906-8A6D-DA1FFF2E78BA}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{0DA253CB-DEB6-4D12-B85A-F5EB63FBC2DA}" = rport=445 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{0F9335B4-D40C-4463-9314-511A74FFE4EF}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{103592A1-89BA-4629-A2BE-949B52294332}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{161845DB-D8E8-4F00-B3CB-0A70B25AF8B3}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{19A5737B-0BEE-43C8-BCD3-3CC714AA4FD3}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{202186EC-5C7F-4138-81DC-0C3354002118}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{20F8C995-728A-4E7A-9C10-8BCE7F8C60C5}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{25B9D31D-64EC-44F5-900B-17177C3E5D3C}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{295EF879-34FC-4A05-A484-51AA1443280E}" = lport=445 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{2FA65B31-3A9D-4C20-AFC6-469495F0EF44}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{3D44F542-23C0-411A-88B4-E41A1048D4BA}" = lport=137 | protocol=17 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{3DCC7DF6-8414-4AD9-8F88-63664952C5E5}" = rport=137 | protocol=17 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{4084E937-EAAA-47EE-9520-7BE7CE434C09}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | [/FONT]

[FONT=Calibri]"{483F5C63-6EF1-4260-BEAE-BD98379A3701}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{4BF5EB07-06A2-40E2-B5B6-244EF5C49A0F}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | [/FONT]

[FONT=Calibri]"{5456EA1E-AF45-48BD-9C96-AB99A6CCF1D9}" = lport=139 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{5AC4A36A-DF7D-40B9-B0CA-06BC7E5EB6A1}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{6364B77A-8796-4078-B3CC-5963A3E70B4F}" = rport=139 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{6C526F8A-88DC-4F72-95B9-79D974B53968}" = rport=139 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{6EFD3216-D4DB-448C-81DA-E8838C66FFD2}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{747D5A83-909A-4B2B-AC69-FA3F518CC052}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{77578698-F0B6-4D0B-9CB5-4AF441D62D0A}" = lport=445 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{779F3236-E52B-478F-AFC4-94558880DD9B}" = lport=10243 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{796BE6D8-EC48-4539-A9FD-358E8C3EF368}" = rport=138 | protocol=17 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{7C01DF81-13B6-4FE9-9EC6-447C879F6CAE}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | [/FONT]

[FONT=Calibri]"{7C7BD74E-D59D-40F9-8481-A74C4729E9DD}" = rport=138 | protocol=17 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{86444BB3-291D-4D31-A046-BB4AA3243C28}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{9F67B8A4-200D-47C5-9A55-12BD08E35FB4}" = lport=139 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{A578A2A0-C2BD-4354-813E-8646A99B325E}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{AF8150A9-8B4A-4262-900E-D368942052B3}" = lport=2869 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{B2B8C5DF-760A-4A78-A9A4-0D03CC94B7C0}" = lport=138 | protocol=17 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{BE10AB93-C4A6-464B-BE93-069E778BFF99}" = rport=10243 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{BE6DFEBF-9150-48B0-AA3F-3401590A3F92}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | [/FONT]

[FONT=Calibri]"{C232D951-55E7-4D04-9346-F88A07FC0B22}" = lport=137 | protocol=17 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{C428A183-FD79-40B5-990D-895328F43AC8}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{CF0676E6-E2EC-438A-9741-7029DEBD00CE}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{D2B15B3A-E5D9-44F7-BE10-50C89C64B78A}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | [/FONT]

[FONT=Calibri]"{D59AF087-5D4F-411D-8FC6-C256FA2BCF65}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe | [/FONT]

[FONT=Calibri]"{DCB91826-DD75-4C45-B6F5-0A6AE7CA3409}" = lport=2869 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{F4109533-21FC-4EBB-8D30-7CBA55C4B534}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | [/FONT]

[FONT=Calibri]"{F534D21D-02A4-4E48-A237-A3745ED5E6D3}" = rport=137 | protocol=17 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{F9C1EEE5-72B7-40C6-BC7C-64E9DF7DEB39}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{FB0C3FB6-C9C2-4A0C-8523-2F9E28514B16}" = rport=10243 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Vista Active Application Exception List ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules][/FONT]

[FONT=Calibri]"{003C7A18-60D9-4C89-94D8-DE42C1AA1D76}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | [/FONT]

[FONT=Calibri]"{02A4D600-582A-4C14-ADFE-C125CF0CB18F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{068ACAC5-2744-433E-9453-F7A9DB1652F1}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{09B1DD61-D0FC-4F5D-A108-2E44A7D3F64A}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe | [/FONT]

[FONT=Calibri]"{0C67BC7B-AD1B-4775-A27B-628067AFB6C5}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\faxapplications.exe | [/FONT]

[FONT=Calibri]"{12E4FF02-5A49-477E-9E4E-464A133A4DE4}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\hpnetworkcommunicator.exe | [/FONT]

[FONT=Calibri]"{1473D86F-6F04-46A3-9153-CD04272511DC}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{14A27741-0F48-42AD-B919-6F6802989F1C}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\sendafax.exe | [/FONT]

[FONT=Calibri]"{17E21E07-D4C3-4EFB-96AA-5D75276AF382}" = dir=in | app=c:\program files (x86)\acer\clear.fi\mvp\clear.fiagent.exe | [/FONT]

[FONT=Calibri]"{1B85CBEC-A011-4559-A42D-E750FEFFAB37}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{1C576238-505B-4BF4-BEF2-2E847A275142}" = dir=in | app=c:\program files (x86)\acer\clear.fi\mvp\kernel\dmr\dmrengine.exe | [/FONT]

[FONT=Calibri]"{24A05763-C668-4AFB-BE2E-92501BB5BBD7}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{32543117-7D0E-4C29-B76C-765D31CA6902}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{4849799C-D8E9-4360-8F9A-6B5F2BCC7EA4}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | [/FONT]

[FONT=Calibri]"{4D8EBD9F-2C17-495A-A459-83A13D3ECA83}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{56E808A1-BFD0-4B79-B567-B9FA848D697F}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | [/FONT]

[FONT=Calibri]"{57867D03-3EB7-4F38-B9A6-EAA1DFB0863C}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{596DCA55-E0BA-48FF-847E-0D3E01214115}" = dir=in | app=c:\program files (x86)\acer\clear.fi\mvp\kernel\clml\clmlsvc.exe | [/FONT]

[FONT=Calibri]"{59E098BA-0216-4105-BE94-53E1E025219C}" = dir=in | app=c:\program files (x86)\acer\clear.fi\movie\touchmovie.exe | [/FONT]

[FONT=Calibri]"{5FF18E7D-26D4-494D-9BF6-C12FF221A2C7}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{61FB8AD2-C831-45AB-9DFB-D685C3A8300D}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{62F27534-2769-4D2F-B42F-E96E62F64F44}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{65484215-023B-430F-92E8-8D6FE047D643}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\hpnetworkcommunicatorcom.exe | [/FONT]

[FONT=Calibri]"{65901CFC-D156-4C8F-90EA-C26D256CA195}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{66F654E4-7132-4EDB-866B-A901149AD708}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{68F6992D-6E9D-4F14-88EC-3E0B8BEC7EFF}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{6903B92A-09E2-448D-998A-2FD218740F5C}" = protocol=17 | dir=in | app=c:\program files (x86)\symantec\symantec endpoint protection\12.1.671.4971.105\bin64\smc.exe | [/FONT]

[FONT=Calibri]"{6C3BE8FD-12AB-4288-913A-639C212E0108}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{6EF94C11-AB00-4430-AECA-5E3665CE8B9D}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\devicesetup.exe | [/FONT]

[FONT=Calibri]"{781D5D19-0739-448A-83C7-DE2A4FF7AE48}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe | [/FONT]

[FONT=Calibri]"{80E5D5E4-04B8-4050-8238-ED0947D09F79}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{820C00B2-EBF7-4E8A-9692-79B84AD5840A}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe | [/FONT]

[FONT=Calibri]"{83BD41F3-D9E8-4278-AC59-1040BAD05334}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\digitalwizards.exe | [/FONT]

[FONT=Calibri]"{8642AF85-31DC-4BB3-8E9D-1E478C224084}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{8CB45D69-9EC6-4A88-A9CD-A7F0F09E1DE3}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe | [/FONT]

[FONT=Calibri]"{9F61C29D-A87F-4799-A33F-7E813B709E10}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | [/FONT]

[FONT=Calibri]"{A032976E-7D0B-4AF8-BB0B-79EDF3B03CBC}" = protocol=17 | dir=in | app=c:\program files (x86)\symantec\symantec endpoint protection\12.1.671.4971.105\bin64\snac64.exe | [/FONT]

[FONT=Calibri]"{A272F96B-A471-4A2C-B2EA-6619F141A293}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{A5589677-56C4-46C1-A86B-1F0B5425786F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{A7950B32-7D10-4E84-92CC-EAAAFAC64F7A}" = protocol=6 | dir=in | app=c:\program files (x86)\symantec\symantec endpoint protection\12.1.671.4971.105\bin64\snac64.exe | [/FONT]

[FONT=Calibri]"{AB3FBA72-52C3-4476-9A38-230DBE05659B}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{B4B9C1E5-E2C4-4FF2-9A4B-EFF1D9BC869B}" = dir=in | app=c:\program files (x86)\acer\clear.fi\movie\touchmovieservice.exe | [/FONT]

[FONT=Calibri]"{B6DDB0B1-00B8-424C-9A73-91A4485062A4}" = dir=in | app=c:\program files (x86)\acer\clear.fi\mvp\clear.fi.exe | [/FONT]

[FONT=Calibri]"{BC7833D1-AE4B-4CAB-BDD5-6EA587E5C763}" = protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{BF42E5C2-8CB9-4822-AAD3-846980E41237}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{C379F235-534F-479C-8E05-0FF62EA2E287}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{CB680A93-617A-427B-9922-ED945F3CC758}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{CE504808-152F-4073-8BB9-0F8E7C4D30C6}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]
 
Hope I didn't get these three parts mixed up.


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[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile][/FONT]

[FONT=Calibri]"DisableNotifications" = 0[/FONT]

[FONT=Calibri]"EnableFirewall" = 1[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile][/FONT]

[FONT=Calibri]"DisableNotifications" = 0[/FONT]

[FONT=Calibri]"EnableFirewall" = 1[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile][/FONT]

[FONT=Calibri]"DisableNotifications" = 0[/FONT]

[FONT=Calibri]"EnableFirewall" = 1[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Authorized Applications List ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List][/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Vista Active Open Ports Exception List ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules][/FONT]

[FONT=Calibri]"{0294BB2F-6178-459D-8C46-8D1C40D6AD6B}" = rport=445 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{057550CC-1C7E-4C7B-A2F8-3A8DDC978C8C}" = lport=138 | protocol=17 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{08E024BB-596A-4DFF-A430-159062EB67CE}" = lport=10243 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{0BEF16DE-8FBE-4906-8A6D-DA1FFF2E78BA}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{0DA253CB-DEB6-4D12-B85A-F5EB63FBC2DA}" = rport=445 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{0F9335B4-D40C-4463-9314-511A74FFE4EF}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{103592A1-89BA-4629-A2BE-949B52294332}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{161845DB-D8E8-4F00-B3CB-0A70B25AF8B3}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{19A5737B-0BEE-43C8-BCD3-3CC714AA4FD3}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{202186EC-5C7F-4138-81DC-0C3354002118}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{20F8C995-728A-4E7A-9C10-8BCE7F8C60C5}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{25B9D31D-64EC-44F5-900B-17177C3E5D3C}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{295EF879-34FC-4A05-A484-51AA1443280E}" = lport=445 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{2FA65B31-3A9D-4C20-AFC6-469495F0EF44}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{3D44F542-23C0-411A-88B4-E41A1048D4BA}" = lport=137 | protocol=17 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{3DCC7DF6-8414-4AD9-8F88-63664952C5E5}" = rport=137 | protocol=17 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{4084E937-EAAA-47EE-9520-7BE7CE434C09}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | [/FONT]

[FONT=Calibri]"{483F5C63-6EF1-4260-BEAE-BD98379A3701}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{4BF5EB07-06A2-40E2-B5B6-244EF5C49A0F}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | [/FONT]

[FONT=Calibri]"{5456EA1E-AF45-48BD-9C96-AB99A6CCF1D9}" = lport=139 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{5AC4A36A-DF7D-40B9-B0CA-06BC7E5EB6A1}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{6364B77A-8796-4078-B3CC-5963A3E70B4F}" = rport=139 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{6C526F8A-88DC-4F72-95B9-79D974B53968}" = rport=139 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{6EFD3216-D4DB-448C-81DA-E8838C66FFD2}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{747D5A83-909A-4B2B-AC69-FA3F518CC052}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{77578698-F0B6-4D0B-9CB5-4AF441D62D0A}" = lport=445 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{779F3236-E52B-478F-AFC4-94558880DD9B}" = lport=10243 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{796BE6D8-EC48-4539-A9FD-358E8C3EF368}" = rport=138 | protocol=17 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{7C01DF81-13B6-4FE9-9EC6-447C879F6CAE}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | [/FONT]

[FONT=Calibri]"{7C7BD74E-D59D-40F9-8481-A74C4729E9DD}" = rport=138 | protocol=17 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{86444BB3-291D-4D31-A046-BB4AA3243C28}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{9F67B8A4-200D-47C5-9A55-12BD08E35FB4}" = lport=139 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{A578A2A0-C2BD-4354-813E-8646A99B325E}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{AF8150A9-8B4A-4262-900E-D368942052B3}" = lport=2869 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{B2B8C5DF-760A-4A78-A9A4-0D03CC94B7C0}" = lport=138 | protocol=17 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{BE10AB93-C4A6-464B-BE93-069E778BFF99}" = rport=10243 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{BE6DFEBF-9150-48B0-AA3F-3401590A3F92}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | [/FONT]

[FONT=Calibri]"{C232D951-55E7-4D04-9346-F88A07FC0B22}" = lport=137 | protocol=17 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{C428A183-FD79-40B5-990D-895328F43AC8}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{CF0676E6-E2EC-438A-9741-7029DEBD00CE}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{D2B15B3A-E5D9-44F7-BE10-50C89C64B78A}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | [/FONT]

[FONT=Calibri]"{D59AF087-5D4F-411D-8FC6-C256FA2BCF65}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe | [/FONT]

[FONT=Calibri]"{DCB91826-DD75-4C45-B6F5-0A6AE7CA3409}" = lport=2869 | protocol=6 | dir=in | app=system | [/FONT]

[FONT=Calibri]"{F4109533-21FC-4EBB-8D30-7CBA55C4B534}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | [/FONT]

[FONT=Calibri]"{F534D21D-02A4-4E48-A237-A3745ED5E6D3}" = rport=137 | protocol=17 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{F9C1EEE5-72B7-40C6-BC7C-64E9DF7DEB39}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{FB0C3FB6-C9C2-4A0C-8523-2F9E28514B16}" = rport=10243 | protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]========== Vista Active Application Exception List ==========[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri][HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules][/FONT]

[FONT=Calibri]"{003C7A18-60D9-4C89-94D8-DE42C1AA1D76}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | [/FONT]

[FONT=Calibri]"{02A4D600-582A-4C14-ADFE-C125CF0CB18F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{068ACAC5-2744-433E-9453-F7A9DB1652F1}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{09B1DD61-D0FC-4F5D-A108-2E44A7D3F64A}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe | [/FONT]

[FONT=Calibri]"{0C67BC7B-AD1B-4775-A27B-628067AFB6C5}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\faxapplications.exe | [/FONT]

[FONT=Calibri]"{12E4FF02-5A49-477E-9E4E-464A133A4DE4}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\hpnetworkcommunicator.exe | [/FONT]

[FONT=Calibri]"{1473D86F-6F04-46A3-9153-CD04272511DC}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{14A27741-0F48-42AD-B919-6F6802989F1C}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\sendafax.exe | [/FONT]

[FONT=Calibri]"{17E21E07-D4C3-4EFB-96AA-5D75276AF382}" = dir=in | app=c:\program files (x86)\acer\clear.fi\mvp\clear.fiagent.exe | [/FONT]

[FONT=Calibri]"{1B85CBEC-A011-4559-A42D-E750FEFFAB37}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{1C576238-505B-4BF4-BEF2-2E847A275142}" = dir=in | app=c:\program files (x86)\acer\clear.fi\mvp\kernel\dmr\dmrengine.exe | [/FONT]

[FONT=Calibri]"{24A05763-C668-4AFB-BE2E-92501BB5BBD7}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{32543117-7D0E-4C29-B76C-765D31CA6902}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{4849799C-D8E9-4360-8F9A-6B5F2BCC7EA4}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | [/FONT]

[FONT=Calibri]"{4D8EBD9F-2C17-495A-A459-83A13D3ECA83}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{56E808A1-BFD0-4B79-B567-B9FA848D697F}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | [/FONT]

[FONT=Calibri]"{57867D03-3EB7-4F38-B9A6-EAA1DFB0863C}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{596DCA55-E0BA-48FF-847E-0D3E01214115}" = dir=in | app=c:\program files (x86)\acer\clear.fi\mvp\kernel\clml\clmlsvc.exe | [/FONT]

[FONT=Calibri]"{59E098BA-0216-4105-BE94-53E1E025219C}" = dir=in | app=c:\program files (x86)\acer\clear.fi\movie\touchmovie.exe | [/FONT]

[FONT=Calibri]"{5FF18E7D-26D4-494D-9BF6-C12FF221A2C7}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{61FB8AD2-C831-45AB-9DFB-D685C3A8300D}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{62F27534-2769-4D2F-B42F-E96E62F64F44}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{65484215-023B-430F-92E8-8D6FE047D643}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\hpnetworkcommunicatorcom.exe | [/FONT]

[FONT=Calibri]"{65901CFC-D156-4C8F-90EA-C26D256CA195}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{66F654E4-7132-4EDB-866B-A901149AD708}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{68F6992D-6E9D-4F14-88EC-3E0B8BEC7EFF}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{6903B92A-09E2-448D-998A-2FD218740F5C}" = protocol=17 | dir=in | app=c:\program files (x86)\symantec\symantec endpoint protection\12.1.671.4971.105\bin64\smc.exe | [/FONT]

[FONT=Calibri]"{6C3BE8FD-12AB-4288-913A-639C212E0108}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{6EF94C11-AB00-4430-AECA-5E3665CE8B9D}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\devicesetup.exe | [/FONT]

[FONT=Calibri]"{781D5D19-0739-448A-83C7-DE2A4FF7AE48}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe | [/FONT]

[FONT=Calibri]"{80E5D5E4-04B8-4050-8238-ED0947D09F79}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{820C00B2-EBF7-4E8A-9692-79B84AD5840A}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe | [/FONT]

[FONT=Calibri]"{83BD41F3-D9E8-4278-AC59-1040BAD05334}" = dir=in | app=c:\program files\hp\hp officejet pro 8600\bin\digitalwizards.exe | [/FONT]

[FONT=Calibri]"{8642AF85-31DC-4BB3-8E9D-1E478C224084}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{8CB45D69-9EC6-4A88-A9CD-A7F0F09E1DE3}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe | [/FONT]

[FONT=Calibri]"{9F61C29D-A87F-4799-A33F-7E813B709E10}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | [/FONT]

[FONT=Calibri]"{A032976E-7D0B-4AF8-BB0B-79EDF3B03CBC}" = protocol=17 | dir=in | app=c:\program files (x86)\symantec\symantec endpoint protection\12.1.671.4971.105\bin64\snac64.exe | [/FONT]

[FONT=Calibri]"{A272F96B-A471-4A2C-B2EA-6619F141A293}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | [/FONT]

[FONT=Calibri]"{A5589677-56C4-46C1-A86B-1F0B5425786F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{A7950B32-7D10-4E84-92CC-EAAAFAC64F7A}" = protocol=6 | dir=in | app=c:\program files (x86)\symantec\symantec endpoint protection\12.1.671.4971.105\bin64\snac64.exe | [/FONT]

[FONT=Calibri]"{AB3FBA72-52C3-4476-9A38-230DBE05659B}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{B4B9C1E5-E2C4-4FF2-9A4B-EFF1D9BC869B}" = dir=in | app=c:\program files (x86)\acer\clear.fi\movie\touchmovieservice.exe | [/FONT]

[FONT=Calibri]"{B6DDB0B1-00B8-424C-9A73-91A4485062A4}" = dir=in | app=c:\program files (x86)\acer\clear.fi\mvp\clear.fi.exe | [/FONT]

[FONT=Calibri]"{BC7833D1-AE4B-4CAB-BDD5-6EA587E5C763}" = protocol=6 | dir=out | app=system | [/FONT]

[FONT=Calibri]"{BF42E5C2-8CB9-4822-AAD3-846980E41237}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | [/FONT]

[FONT=Calibri]"{C379F235-534F-479C-8E05-0FF62EA2E287}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{CB680A93-617A-427B-9922-ED945F3CC758}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]

[FONT=Calibri]"{CE504808-152F-4073-8BB9-0F8E7C4D30C6}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | [/FONT]
 
We will finish up to make sure your computer is protected from malware in the future.

Clean up System Restore

Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."

To manually create a new Restore Point
  • Go to Control Panel and select System and Maintenance
  • Select System
  • On the left select Advanced System Settings and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name I.e. Clean
  • Select Create

Remove tools, temp files, old Restore Points

Please run OTL
  • Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:

    :files
    ipconfig /flushdns /c

    :commands
    [CREATERESTOREPOINT]
    [CLEARALLRESTOREPOINTS]
    [emptyflash]
    [emptytemp]
    [emptyjava]
    [reboot]
  • Then click the Run Fix button at the top.
  • Note: The fix for OTL sometimes hides your Desktop and Start menu so the cleanup can be completed. Do not be alerted, as this is normal.
  • It may open a log for you, but I don't need that.
To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.
  • Click the CleanUp button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.
Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.


Security Check

Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
 
Hello, are you still with us? Please update us with the state of your situation, so we know how to continue from here.

We'd still like to help. Topic marked inactive, until your return.
 
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