MSI DKA790GX Platinum

[pisthai]

I use a MSI DKA790GX Platinum MB with 4 GB 1066 OCZ Dual Channel Memory, the CPU is AMD Athlon X2 6000+ (ADX6000CZ)

Now the problem is that with default settings the Memory run at 750 MHz only.

Regarding the MB's manual there no any limitation and regarding MSI's web site even the OCZ memory I use is fully supported at a speed of 1066.

Complaining to MSI's Service in Thailand and via e-mail to MSI Taiwan I was getting the following infos:

After checked with our engineer, the AM2 CPU just support frequency to 800MHZ
And EPP Function fail is because AM2 CPU has no support 1066MHZ
So it is CPU's problem not MB.
That's why you have to use AM2+ CPU for DDR2 1066 MHZ

An other messages, received via the MSI Service Thailand, I got the following Info:

Our engineering team has make some test and reply as below

Equipment : CPU：AMD 4800+

Memory：Samsung DDR2 800, 2G, 2pcs

Test result ：1. In Cmos show up 4G, under XP show up 3.25G, (BIOS version
is A7550AMS. 190)

About your question our RD team has feedback： If you use CPU AM2+ than
everything will be OK (it’s mean if you using CPU AM2+ then Memory 1066
will show up 1066)


The CPU AM2 system can’t to support.

Your customer using ATHLON 64 X 2 6000+C, this CPU is belonging to AM2. So
that’s why the customer use 1066 just shows up 750 only.



And about Memory problem：

DDR2 1066MHZ has 2 kinds of frequency.

1. SPD original 1066MHz

2. EPP OC 1066MHZ

These two kinds of frequency are different.

Memory is SPD the original 1066MHz, CPU is AM2+ or AM3, then Load Default
will be 1066MHz

Memory is EPP OC 1066MHz, CPU is AM2+ or AM3, then Load Default will be
800MHz. have to into the Cell Menu to Enabled EPP Function first then system
will show up 1066MHz

Please try above mentioned way to test again. If it still has problem,
please feel free to contact with me.

First question: is there any way to solve that problems? (I suppose: NONE)
Second question: could MSI held be responsible for false, not to say fraudulent information delivered with them products?

I looking for serious answers only. Thanks.