Multiple iexplore processes running; finished 8 steps; logs attached
Like so many others, I have experienced multiple (usually 2) instances of internet explorer (iexplore.exe) running simultaneously. One will eat up 98% or so of my cpu capacity, making the computer non-responsive. I had a MAJOR virus infection a month or so ago, and paid our tech guys to remove it/restore system. Since then, I have had this problem. I have Panda L08, Malwarebytes, AdAware, and now Hijack This. I am attaching hjt log. I have found trojans using Malwarebytes and AdAware in the last couple of days, and have removed them. I have also run RegCure. Any help would be greatly appreciated. I am also attaching a Malwarebytes log. Couldn't figure out how to attach the AdAware log, but it shows a Win32 Trojan removed. The Panda log is too large to upload here, but shows mostly cookies, and no virus infections.
Wednesday 4-22
Ok, I'm a newbie. It took me awhile to figure out the 8 steps thing everyone referred to, but I finally found Julio's 8-step program in topic 58138. I have now completed all of the 8 steps and attach the requested logs. I ran a virus scan (Panda L08) and got a clean scan.
Also, Thanks to jobeard for his response. I will try that even though I have no idea what a dns is.
After reviewing the attached logs, is there anything else I need to do? Thanks for your assistance.
Like so many others, I have experienced multiple (usually 2) instances of internet explorer (iexplore.exe) running simultaneously. One will eat up 98% or so of my cpu capacity, making the computer non-responsive. I had a MAJOR virus infection a month or so ago, and paid our tech guys to remove it/restore system. Since then, I have had this problem. I have Panda L08, Malwarebytes, AdAware, and now Hijack This. I am attaching hjt log. I have found trojans using Malwarebytes and AdAware in the last couple of days, and have removed them. I have also run RegCure. Any help would be greatly appreciated. I am also attaching a Malwarebytes log. Couldn't figure out how to attach the AdAware log, but it shows a Win32 Trojan removed. The Panda log is too large to upload here, but shows mostly cookies, and no virus infections.
Wednesday 4-22
Ok, I'm a newbie. It took me awhile to figure out the 8 steps thing everyone referred to, but I finally found Julio's 8-step program in topic 58138. I have now completed all of the 8 steps and attach the requested logs. I ran a virus scan (Panda L08) and got a clean scan.
Also, Thanks to jobeard for his response. I will try that even though I have no idea what a dns is.
After reviewing the attached logs, is there anything else I need to do? Thanks for your assistance.