Our ISP recently updated their hard ware to work with the Sprint network. Note: our ISP is not Sprint, but the local phone company.
Our Hardware:
Internet: DSL 10.0 (highest speed available)
Modem: Comtrend (ISP provides)
Router: Belkin N
Computer: 10 yr old Dell running XP - service pac3 - wired connection
Kindle Fire (first edition, no HD, etc) - wireless connection
Xbox 360 - wireless connection
Issues:
Xbox - went from constantly bumped from Xbox Live game by losing internet connection to not being able to enter a game at all
Kindle - went from occasional "network error' message during online tasks to having to restart download (multiple times) or refresh page for most any or all online tasks
Computer - have to click refresh to get most any page to load after the home page
What we've tried so far:
I have recently cleared the cache on both the computer and Kindle. XBox's new security measures have been met.
My questions:
Do any or all of these issues seem to be related?
Is there a piece of equipment or something we may be missing to make all of these things work? I am a networking novice.
Who should I call to get these issues corrected, my ISP or a tech service? Note: if I start with the ISP and they do not find an issue I have to pay for the call.
Our Hardware:
Internet: DSL 10.0 (highest speed available)
Modem: Comtrend (ISP provides)
Router: Belkin N
Computer: 10 yr old Dell running XP - service pac3 - wired connection
Kindle Fire (first edition, no HD, etc) - wireless connection
Xbox 360 - wireless connection
Issues:
Xbox - went from constantly bumped from Xbox Live game by losing internet connection to not being able to enter a game at all
Kindle - went from occasional "network error' message during online tasks to having to restart download (multiple times) or refresh page for most any or all online tasks
Computer - have to click refresh to get most any page to load after the home page
What we've tried so far:
I have recently cleared the cache on both the computer and Kindle. XBox's new security measures have been met.
My questions:
Do any or all of these issues seem to be related?
Is there a piece of equipment or something we may be missing to make all of these things work? I am a networking novice.
Who should I call to get these issues corrected, my ISP or a tech service? Note: if I start with the ISP and they do not find an issue I have to pay for the call.